I had to find out what the long line hype was about and never wanted to wait in line in warmer temperatures. Came around 22:00 and there was a line still. About 20 minutes later made our way in and ordered a four pack box with two chocolate chips and asked for recs on other popular faces. I can do without the donut or fruity pebble flavor, too much going on and overly sweet. The chocolate chip is good but not worth waiting in line for 20 minutes as part of the hype. A cookie is a cookie to me.

I think they don’t decorate your cookies until you check so it can be a little crazy if they’re busy but I got there the other day right when they opened and everyone was so sweet and the cookies were ready right away. Not all of the flavors appeal to me all the time but I just had to go out and get the raspberry cheesecake one!! It did not disappoint it was amazing. I wish they sold these in like 2 packs bc usually two flavors will catch my eye but our household is fairly small so it takes us some time to scarf 4! These are substantial cookies lol. Definitely a wonderful treat if you’re in the area!

Staff is always busy working. Didn't get greeted when you come in. You have to order through a tablet on a wall. It was pretty easy. I got the classic cookie with pink icing. It's expensive at almost $5 a cookie. You can buy the packages from 4 cookies up. Its a ittle cheaper. Cookies are big and satisfies my craving. Free parking. No outdoor seating. Not pet friendly.

Came here for my 2nd time in about a month while visiting my mom. It is still delicious. I like how the menu changes weekly but have the chocolate chip and sugar cookie every week. The first time I liked the white chocolate macadamia, pineapple whip and the hazelnut caramel. This time the pumpkin chocolate chip, blueberry cheesecake & the chocolate cookie with peanut butter chips were delicious. So far have not been disappointed. The regular chocolate chip cookie is great too. Give them a try, they may be addictive. Just glad there isn't one super close to where I live or I would be there weekly. The cookies are a bit pricey but they are large so you can share, maybe.

We've been here a few times. The cookies are always delicious. Love how the flavors change weekly.

Wow! Customer service at this location was almost better than the cookies! I can’t believe how welcoming the staff was. Also cookie flavors are amazing, but staff here needs a raise🙌🏻

I've heard so much about this place and seen it online everywhere! I got one just to try , French Toast cookie, if was a pretty big cookie, first impression, almost tasted like a cake and the inside was not dense, it was fluffy , quite delicious and not too overly sweet although of course you'd expect a cookie to be sweet I would defiantly return to try other flavors some other time, although the price is quite expensive at $4.50 a cookie without tax yet, a box of 4 would be $16 I saw

It’s over priced cookies. Since these cookies cost almost as a gallon of gas,the company can provide a luxury experience for customers. The box we got for a single cookie was better quality than most of my Amazon delivery boxes. I am sure that’s not good for the environment and the customer’s wallet. Customer service seems so forced and unnatural that they make Starbucks employees look delightful. This store reminds of the Apple store so much, but this just for cookies. Great cookies, for people who don’t work for their money.

These cookies are simply AMAZING!! I look forward to every Sunday when they post the new cookie flavors for the coming week. I haven't tasted a cookie yet that I didn't love!! This week flavors that I tried was Raspberry Lemonade and Cinnamon Fry bread cookie. The other cookie I have is from last week flavors but I was able to get today is Peanut Butter Ft. Reese's Peanut Butter Cup. I also picked up the Crumbl ice cream which is delish!!

Peanut Butter Creme is so good. But, so far, my favourite cookie of theirs is Pumpkin Pie. Their service is the best even when it gets busy.

Wonderful service and delicious cookies. Very high in sugar and a ton of calories per cookie. A nice treat for special occasions.

Would not recommend this place for any sort of event or large group order. We ordered 100 cookies for a baby shower and called twice in advance to confirm they would be in individual boxes (which we would then attach a sticker to and use as the send home gift). When we called to confirm, it was made clear that this request would not be a problem. When we opened the cookies, they were not in individual boxes. The manager was extremely unhelpful and essentially said they had a busy day and could not do anything about it, and there was no one else to talk to as the owner lives out of state. We had to go back to the store (45 min round trip) to get the boxes and then assemble all of them ourselves. They refunded us the cost of the boxes but nothing else, even though we did all the assembly anyways. Overall it was a very frustrating experience and we will not be ordering from this store again.

Cookies are so good especially the cookies and cream oreo is my favorite and the peanut butter ones they have. I wish they could return the same flavors sometimes 😂

The chocolate chips cookies are the bet. I used the app to order my cookies while parked and 5 minutes later they were delivered to my car. Easy and convenient.

I recently stopped by Crumble Cookie and I have to say, it was a delightful experience! The service was lightning-fast, which was perfect for my busy schedule. The staff members were incredibly friendly, making me feel welcome from the moment I walked in. But let's talk about the star of the show – the cookies! Crumble Cookie has an amazing selection of freshly baked cookies that will make your taste buds dance with joy. From classic chocolate chip to unique flavors like salted caramel and strawberry shortcake, there's a cookie for every craving. The quality and taste of these cookies are simply outstanding. In summary, if you're in the mood for delicious cookies and a quick, friendly experience, Crumble Cookie is the place to go. You'll be greeted with smiles, served promptly, and leave with a satisfied sweet tooth.

I ordered my cookies today and they never asked me if everything looked good and when I opened the box and saw that they put two of the same cookies in there that I did not request, I asked them to take one of them back and give me a different flavored cookie and they told me no they could not do it, that I would have to purchase an entire new four box. Every time I’ve been they have always asked me if everything looks good, every time I have been everything has always looked great outside of today and when I did have an issue, they were very rude about it and told me had that I had to buy even more to fix the problem.

Who plays the order at 1:00 in the morning? we thought with the sale price going on for the birthday these cookies can go to the teachers in the morning! They were ready to go!