I’d like to see this place put the health of customers first. I had been sick in bed for 24 hours and finally came to urgent care, arriving about 10 min to closing. They refused to see me because they they would have to stay 10 min past closing. I told them about having been sick in bed all day and asked them to please see me. The response was that I could have come in earlier rather than laying in bed all day. Fortunately, I found another urgent care and was in and out in <20 min. This crew at dignity spent more time making excuses than helping the sick.

If i could give this place 0 stars i would , if you are a person of color don't come since they are racist and treat you bad, the front desk lady kept questioning me if i have money to pay and made unpleasant faces at us , the doctor was super unprofessional told my daughter to walk like a penguin and to squat because she said she look funny. Im Never coming back and was not worth it. We should get good service since we paying.

Worst place I've ever been. I have a sinus infection and the pa was very uppity, she did not do a thorough exam . I went to talk to a pharmacist told my symptoms and how much im suffering and she did not do anything except test me for flu, no antibiotics just told me to get a nasal spray. He said I need to see a MDdoctor. I am clearly suffering with an infection that needs antibiotics. Worst PA ever. My daughter called to ask the pa why she didn't examine and she was flippant with me and my daughter. Not nice not helpful do not recommend.

The physician at this site is great..very knowledgeable and friendly. Unfortunately, her assistants are inept at doing basic tasks. I felt like this was a trainee the whole time I was there. And then I find out today the assistant sent in the cleaning swab instead of the collection swab. I'm disappointed but not surprised as she had no clue what was going on during the visit. In addition, this is the second out of two times that this location messed up a test. If you don't need test results, great doctor...otherwise, a waste of time and money.

I needed to see someone at the Dignity Urgent Care in Glen Park after many days of feeling ill. I was able to get an appt. right away. During my visit, everyone I interacted with was friendly, thorough & professional. I needed a prescription which was transmitted to the pharmacy before I even got home. This was the third time I've needed to visit this clinic & I am so grateful to have that option. In each case, it would have taken far longer to have to get an appt. to see my Primary Care doctor. Obviously, I highly recommend this clinic!

Everyone was kind, competent, and extremely efficient. I was able to be seen, have x-rays taken, be diagnosed, receive my treatment plan, and be out the door and on my way all within 30 minutes. It was one of the best Urgent Care experiences I have ever had.

Easy appt booking online, lots of free parking in designated lot, simple registration, friendly and professional front desk and asst staff, great Dr who listened, provided solution and next steps!

Excellent tableside manners and timely care! We are visiting SF and I am 21 weeks pregnant. I had some concerns and the PA and MA were so wonderful! They went above and beyond. Felt very comfortable in an unknown city. Thank you!!

Super convenient. I can't believe they were open on Memorial Day. I got lucky. Highly recommend.

Staff was professional, kind and efficient. Appointment was on time, no waiting. Thank you!

We easily made an appointment over the phone and were set for an appt within the hour. Once we got there were seen right. The nurse was friendly, professional and knowledgeable. Dr. Park was kind, attentive, professional and helped us understand the health issue we were dealing with. He spent the time to explain important information and gave us reassurance. A positive experience overall.

Updated Post: I raised the concern with the corporate office, and their response was incredibly disappointing, highlighting the systemic issues of racism. They conducted an interview with the nurse, concluding that she acted cautiously. However, my complaint wasn't about the diagnosis or the suggestion to go to the ER; it centered around her microaggressive and prejudiced attitude towards me, later diverting the issue to insurance matters. Despite assurances that someone would contact me, no one did, and there was no direct communication to hear my side of the story via telephone. Chris Lau, who was supposedly handling my case, failed to ensure a fair hearing for both parties. It's disheartening that the person treating me unfairly was white, while I am black, underscoring the recurrent issue of my voice being unheard due to my skin color. The lack of contact suggests ignorance and a blatant disregard for human decency and prioritizing this woman's racism which sadly, is not uncommon. For those of color, I strongly advise against seeking care at Dignity Health in Glen Park. Opt for the West Portal location instead. While I'm inclined not to recommend Dignity Health, particularly after my experience with their corporate office, if you require medical attention, steer clear of this particular facility. West Portal is not far away from GP and the staff was kind, listened and made me feel 100% comfortable. Update to Previous Post: I stopped by to get the nurses info and the male nurse at the front desk named David was absolutely lovely and kind! Previous Post: I'm writing this on my phone, so please excuse any typos. Yesterday, I visited this facility due to feeling faint and experiencing heart palpitations, as I suffer from hypothyroidism and anemia. While the receptionist was somewhat distant, I understand the demands of the job. However, my primary concern arose when interacting with an older lady, possibly a nurse, who had short greyish-brown hair and blue eyes. I was anxious, given my heart irregularities, and requested an EKG, which she declined and continued to push me to the ER and was speaking down to me about the difference between urgent care and ER. Which i know. Ive been to many ERs and UCs. What i also know is that ERs are for medical emergencies and i wanted to make sure my heart looked normal and if it didnt i had every intention of going to the ER. She seemed intent on my leaving, which was disheartening. When the receptionist was going to look into me getting some care sooner the lady got up and hovered over her as if to stop her. It was very uncomfortable. When I stood my ground against her rudeness and microaggressions, I made it clear I wouldn't leave without care and that I had insurance, although I'd forgotten my card at home. She continued to insist I depart and suddenly made the issue of me not being able to get care about my insurance card. I said i would consider paying out of pocket she wouldnt hear it. I said I could show proof of insurance and that wasn't enough. Again, the writing was on the wall... melanin was the issue, no money or insurance. While I appreciate the need for insurance cards, I'm appalled that a medical professional would treat someone this way. I strongly recommend the West Portal location, where the staff is compassionate and professional. I'll return on Monday to gather her name for a formal complaint, as I'm deeply upset by my treatment. This behavior is inexcusable. I believe essential workers deserve our support, but I cannot tolerate racism or prejudice. If you're a person of color, I encourage you to consider West Portal. They treated me with respect and care and I'd rather go the extra mile to go to that location instead. I'll be also sharing this story on a few different platforms. This was unfair and wrong on so many levels and I'm very upset. Update: just read some other reviews and it seems other people of color had a similar experience. Racism is not ok. Now I feel even more inclined to share this story so it gets more exposure as this needs to stop.

The entire team there Dignity Health Urgent Care were professional, efficient and friendly. It help speed up the process scheduling the appointment online and updating my information. I received the care and medication I needed in a timely manner. I would highly recommend their services in a pinch.

1. I could get an appointment really quickly. 2. I didn't have to wait for a really long time while I was there. It seemed very organized and efficient. 3. Dr. Frank was very knowledgeable and did a great job explaining everything. He also took time to answer my questions.

Easy to schedule online with great availability of appointments same day, very nice office/facility, convenient location, friendly and efficient and professional staff, efficient systems, was examined promptly, prescriptions ordered, clear instructions given, and today I'm already better. Excellent experience!

The staff were quick, efficient, very nice, and very competent. We had an appointment and were seen almost immediately upon arrival. No waiting for anything!