BWS Fountain Gate image

BWS Fountain Gate

Bar Beer store Wine store Liquor store

😠 Poor service each time I have come here. Tonight will be the last time I come here. 3 staff members standing around leaning against the counter, they do not offer to help or serve me. A team member takes my money when I bring the first slab to the counter, whilst the other team watch. No one offer...


Address

Fountain Gate Shopping Centre, 352 Princes Highway, Narre Warren VIC 3805, Australia

Website

store.bws.com.au

Contact

+61 3 8793 3394

Rating on Google Maps

4.00 (41 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 8:30 pm
  • Friday: 9 am to 8:30 pm
  • Saturday: 9 am to 8:30 pm
  • Sunday: 10 am to 7 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 David N. 1 year ago on Google
    Poor service each time I have come here. Tonight will be the last time I come here. 3 staff members standing around leaning against the counter, they do not offer to help or serve me. A team member takes my money when I bring the first slab to the counter, whilst the other team watch. No one offers to help me with getting the remaining slabs out of the cool room and put them in my car. The team member s continue to lean behind the counter and watch as I go back twice for the other 2 slabs. What happen to good old drive through service.
    1 person found this review helpful 👍

  • 5/5 Sally G. 2 years ago on Google
    I just want to say I had brilliant customer service from a young lady named Jody this was on Jan 28th . She was so helpful and also went above and beyond tracking me down to let me know I had left my card behind, it's a rare thing in today's world and I would like to see her get staff of the month 😀,we need more out there like Jody. I will be back 👍
    1 person found this review helpful 👍

  • 3/5 Llewyn H. 5 years ago on Google
    Good BWS but they don't have the biggest range, if you are going there for Japanese whiskey keep going, staff are pleasant and knowledgeable
    1 person found this review helpful 👍

  • 1/5 james a. 1 year ago on Google
    Rip off as usual ther are plent of smaller business that will give you better prices don’t be fooled my the name

  • 5/5 Heather C. 2 years ago on Google
    Shout out to one of the wonderful workers Jaiden (not sure if name spelt correctly). Always so nice & helpful, it's a pleasure to shop there

  • 4/5 A. C. 3 years ago on Google
    I was looking for a good red craft beer but I couldn't find any. I found some other good products though.

  • 5/5 Robert De Z. 2 years ago on Google
    So big variety difficult to choose 😅.

  • 4/5 Luke 3 years ago on Google
    Staff knowledgeable but limited range of red

  • 5/5 Wayne M. 2 years ago on Google
    Easy and friendly staff, plenty of choice

  • 1/5 Frank W. 5 months ago on Google
    Every SINGLE product on their website in the "sale" section is ALWAYS out of stock, and there's no way to check without checking that product individually. They might have ~200+ "on sale" products, and NOT ONE is in stock. Do you sell anything? Rhetorical - I know you apparently do not.


Call +61 3 8793 3394 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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