The representative made an error and added a line on my account and increased charges without my consent or signature. I spent 3 hours with customer service on the line to correct the error. Be cautious and check your account carefully

Less than friendly staff, intrusive want driver license scan to buy pre paid phone service, or to pay a bill..

Went here to have a line transfered. The store sign showed that they you open at 11:00. That time came and went and the store never opened. The store was dark and no one was moving around inside. We had to go to a different store across town to get the line transfered.

Matthew is awesome! Matthew at this AT&T store is fabulous, he’s knowledgeable and patient and extremely helpful. Although he was alone in the store, he worked efficiently and got to me quickly. He also solve my major problem and gave me great advice as well. Thank you, Matthew.

hi, my son and I stopped in to see about moving back to AT&T..it was later in the day, and the store was not busy. it was just us. We were greeted by Matt, who sat down with me to discuss the potential scope of my needs. I quickly found myself quite pleased. Matt explained the current offers, and I was frankly amazed. we chatted for almost an hour..I'm chatty. I planned to return a few days later to port-in my four existing lines, and also to add two new lines(for my now ecstatic 12&9 yos). Matt, along with his manager and his area manager pitching in, performed the porting and new line establishment, which included multiple device trade-ins with large data transfers, remarkably quickly and without any hiccups. I was able to add Direct TV Stream at this time, and the offer I received allowed me to add the TV service at my father-in-law's house, essentially for free. This amounted to a huge benefit for my wife's dad since he's never had a cable-type TV service. Rather than go on and on, I'd like to invite you to visit this AT&T branch at University & Orchard and see what they can do for your family and/or business. They helped my family take a big step up. we're very happy to have switched to AT&T. Sincerely, with thanks, Douglas Ball

I visited the att store in cherry hills marketplace and cannot say enough great things about Ruth and her customer service. She made an ordinary visit that I dread so pleasant and educational. Keep her as she is a true asset.

This AT&T store has been great for me the past year and a half but especially today with a new manager Levi. He was very efficient and helpful and understood everything we needed to do.

Matt was SO kind and helpful in helping me fix some confusing things with my phone//phone plan. He is very knowledgeable and kind! Would recommend visiting this store for all phone needs!

Kain the new store manager is superb. He gave me the best customer service I have ever had anywhere. He definitely should be a district manager or regional manager😀

Great customer service. First time in an AT&T store and we'll be sticking around for a while. Friendly and informative service. Levi hooked me up and ensured I was making the best choice by asking the right questions.