I am very upset at how long I have waited. Once I arrived I was notified I’d have a hour to hour and a half wait.. which was fine. I have since been here over two hours, while 4 people who came after me have already been called back. I asked it was because the doctor was “behind”. That does not explain why those ppl came before me, when it’s first come first serve without an appointment. Highly irritated with this place. It wouldn’t have been so bad, if the lady wouldn’t have been so rude about why.

Absolutely will not return to this clinic. Nobody in the building and I'm still waiting over an hour. The front desk didn't even bother acknowledging us and she took over an hour just to input my info.

Very long wait time. Every time I have been here it has been a long wait time and not a lot of people in the lobby. Make sure to make an appointment because they take all appointments before walk ins. They don’t work in the walk ins between appointments. “Urgent care”.

I waited for nearly TWO HOURS after my appointment time to be seen. I'm pregnant and was pretty sure I had strep throat, so I couldn't just leave, since it's potentially harmful to the baby. Both "health care" and "express" clearly mean something different to this clinic than the Choctaw location. When I finally saw the provider, he spoke to me for literally less than two minutes and told me he was "pretty sure" I had strep. He didn't even look at the test that was taken when they put me in the room. I was only even able to leave when I broke down in the lobby because I was so miserable and one of the nurses took pity on me. HE was actually great and I'm sorry he works with such a tool. By that time, my pharmacy was closed and I had to use a different one, so I couldn't just go since they would have to change it. I have three under three at home and needed the prescription immediately so they wouldn't get sick. This was a miserable experience and I will never go back. I wouldn't recommend any sick person come here unless they think a figurative kick in the teeth with their blanket prescription of amoxycillin and tylenol would help.

Avoid, there are too many other options to deal with this. Billing office will not file your insurance, they'll just charge you. Awhile ago I went in and the staff took care of what I needed. I went through the front desk, my info and insurance were put in, I payed my copay, and went on my way. Later I received an automated message saying I owed money. I went over waited in line showed my info and insurance and was told my account owed nothing. This happened for several months with me even leaving work early to go sort out whatever may have been wrong. After every assurance my info was in the system, my insurance was correct and in the system, and I was under the impression everything was correct. I thought it was resolved. A year later I received a bill for a couple hundred dollars. I called the billing number on the letter to see what happened. I no longer had that insurance. So I spent A Week of my time calling various offices and secretaries, tracking down which company, department, office and old account number. They didn't even file with the correct insurance. I called Healthcare Express billing back and provided them with the information. I thought this was resolved. The billing office did not resolve this. They simply sent me another letter demanding money and threatening me with collections. Avoid, the billing department won't file properly. They'll just bill you and threaten with collections.

I rushed my youngest daughter to healthcare express. And I could never explain how truly grateful I am that I made this decision. The nurses, doctor, and front desk were all fantastic with my daughter, and with me. A frantic mom who’s gone 11 years without an emergency like this, I am so thankful for the way they handled themselves and what needed to be done to help my daughter! After they took care of her, I received a call from the doctor, just checking in on her! How incredible! The level of care and compassion shown is rare!

Went in for lab work and the physician told me to expect a call on Tuesday. Called them Tuesday since I hadn’t heard from them and the office staff said to expect a call Thursday then hung up on me. Got an antibiotic shot at the initial appointment and the nurse who gave the shot discarded the used alcohol swap and left it on the floor of the room. I also never saw anyone wash their hands. I am stunned by the unprofessionalism

Very quick and efficient staff. Truly am grateful to have a second option when I can't get an appointment with my PC Dr. Thanks guys!

I scheduled my appointment online. I did have to wait a little while to be called back, but that's expected. The staff was friendly and caring. I was slightly concerned when the assistant didn't seem familiar or able to pronounce a fairly common medical term "Hashimoto" and appeared to be using an instruction guide when taking radiographs of my ankle.

My daughter was scheduled here and they called and told me very unprofessionally that they would not be seeing her because they were full. You shouldn’t allow people to schedule appointments if their appointments won’t be honored. There should be so many slots for walk-ins built AROUND the appointments. I’ll add AGAIN that the lady who called was rude and unprofessional.

Everyone is always very nice. The doctor answered all my questions. But I do recommend making an appointment online. If you just walk in there may not be slots available.

My son made an online appointment and it stated arrive 10 to 15 minutes before the appointment, which he did. He sat in the waiting room for 45 min after the appointment (no one else was in the lobby ) ,when called back he then set in the room for 1 hour before I arrived. I inquired about the wait time and I was told no one knows how long it will be. The provider ( Robert Young PA-C) walks in about 15 min later and literally spent 3 min in the room and had his fire arm tucked in his pants and shirt up so it was visible. Then was told my son has bronchitis and scripts would be printed because all pharmacies were closed because it was the day after thanksgiving so take scripts tomorrow to get filled. The MA. brought the scripts in and said computers were down. Extremely unprofessional. We will not be returning!

The staff is incredibly kind and compassionate. They were clear about the process, payment, and follow up procedures. We were in and out in less than 45 minutes. Anytime we need emergency care we will head here.

The staff and doctor were very very nice and so helpful. My visit was quick and they provided me with everything I needed.

These people are not only really nice but also very patient with their customers and their service is great. The place it’s self feels really calm and smooth. I wasn’t excepting health care clinic to be like this. Generally I get uncomfortable with these kind of places, but not this one. Would highly recommend and I will go back in the future. Thank you lots for your help.

Fast, courteous service. I definitely recommend if you can't get in to your PCP. It's best if you make an appointment online, otherwise you might be waiting for several hours.

Excellent, friendly and professional staff and quick assessment. THANK YOU! Been coming here as needed for small emergencies over the last 6 years or so and always receive great care

I've come here many times and I'm usually pretty in and out since I book online, but this time I was there for 2.5 hours. Once I got back there, the care I received was great, but I had to wait so long.

Absolutely Terrible Do Not Go There!! I showed up at 9:45 with one person in the waiting area and left at 12:00 because I hadn't been seen yet, only thing they seemed to be worried about was my co pay that was the first thing she asked me if I had before I filled out any paperwork and then tried to use it as a bargaining tool as I was leaving telling me it would probably be better if I just stayed because it was going to be at least 2 days before she could put it back on my card ✌✌✌ I don't care if it's two months yall ain't getting my money smh I repeat do not go!!

I scheduled a appointment the lady that does the insurance said oh it’s giving me a hard time verifying my insurance I gave her my husband information and she already had my information. And she still couldn’t verify it. The she was like o I will just figure it out like that Is your JOB! Even if you have to pick up the phone to verify it! Instead of trying to use the computer! I do this everyday for a living as well!

Very clean waiting room and restrooms. Staff was very pleasant and got me into an exam room quickly. Very clean exam rooms. Nurse practitioner was very knowledgeable and got to the point and had answers to my issues. Open late hours very convenient. I plan on coming back again if I ever need to.

Pros 1. Good amount of close parking 2. Big signage by road to find it 3. Bathroom is open for use 4. Clean interior 5. Patient rooms have cool decor ours was Avengers 6. Wait time after check in was not too long (Thursday evening maybe 10 to 20 minutes) 7. Staff on our visit was friendly 8. On our visit the Physician was very understanding and kind Cons 1. Patient rooms are a bit small / cramped feeling 2. Patient rooms are a little warm Summary On our visit we did not experience the slowness like other reviews have mentioned. We really appreciated the service provided

This place is an absolute joke. Took my boyfriend in to figure out if he had Covid or the flu. He informed them he didn't have insurance and the lady behind at the counter was very rude stating 'You do know your gunna have to pay $150 cash.' After waiting 30 minutes his name was called and he went back. After being put in a room the doctor walked in and asked 'What can I do for you today?' My boyfriend informed the doctor of all the symptoms he had already told the nurse. The doctor then listens to his breathing, heart, and looks in his ears. 'Well I don't know if it's covid or something else going around. I'm going to give you some antibiotics.' What I don't understand is why he wasn't tested for the flu or Covid when he was showing symptoms for both. This place is a joke. Will not be returning even. Wouldn't recommend anyone without insurance go to them. They don't care about you.

Awesome. Dr. Young is amazing, caring, interested in you and what you need not just a cookie cutter solution. Highly recommend Dr. Young. In addition, the staff was great. Both technicians that worked with me were very professional and caring. Good people. The receptionist was courteous and made me feel expeced and welcome. Thank you Dr Young and HealthCare Express!

My daughter had an earache over the weekend so I made her an appointment online for Sunday. We were seen quickly and out the door in under 45 minutes. I always recommend this place to my family and friends.

The staff was nice, I went early in the day So not a long wait time... But They like to charge as a specialist vs office visit though! Sooooo even if you have a $25 Co-pay, they will charge you before you leave like 80 something dollars or up depending on what they did! I have gone to other urgent care places.They charged me for the office visit pay and billed my insurance as requested! That is $25 dollars only! Also they literally didn't have masks at the front desk! Granted I know covid isn't as bad but it's still going around. Just seemed unprofessional to me.