I have haven’t been to this place in a few years. I can understand it’s an older crocs however I do have to agree with some Of the more recent comments to place is in need of a deep clean Tables are sticky, white tables have black marks dirty marks, the play area is dirty and the smell is some what old and musty I know it’s hard with kids but not sure if I’ll Come back. Ye toilets were quite dirty for a 10am play. It’s a though they don’t clean the place after each day Prices and food are reasonably priced and staff are nice. I would drive that bit extra for a newer or cleaner place center.

We have been to lots of indoor play centres all over Melbourne and this must be one of the dirtiest ones - poorly maintained as everywhere we stepped on were sticky and dusty with stains. A much needed, ans frequent deep cleaning would be all it takes to help self guard the children hygiene wise.

Came here on Xmas eve with a friend and their 2 kids. Place was relatively quiet and there was a lot of space for the children to run around. Some of the equipment were not working, and some are worn down. Nevertheless, the children enjoyed themselves. Favorite was the 2 slides and the tricycles. We parents had a wonderful time coming down on the slides together with the children. There was also a pretty quiet understanding between the parents when the children needed to use the tricycles. I liked that there was a basketball hoop for the older kids too. I would look forward to another visit at this play Centre.

I am so appalled with the party's they have here. We got in early, we had someone who clearly knew nothing about customer service or children and had no boost in his step or manner. We got told what happens in the party and how long we have. I spent just under $300 on a party here and it was all crammed. Food, cake and then I got, ok mam the party is over, you will have to move. The party is not long enough for kids. If someone works with you as a party host with children, be happy, bright and be silly. That's what kids want! I was running my own party which would be easier and ar least you get what you want. Extend the hour and a half you allow for a party if your going to spend such a big amount on a kids party.

This place is amazing! Spacious and clean! We are regulars.Nothing better then sitting back relaxing while the kids burn some energy ,Food is delish plus descent Muffin break coffee, couldn’t recommend this place enough.

I went here during the week and it was very quiet…which preferred. Sometimes the busy centres can be a bit overwhelming for my daughter. I loved being able to go on the slides with her. She is 18 months and had a great time to exploring. Everything was clean and the food was nice.

Service was great, and food was nicely prepared. If the place was a bit more clean I would have given 5 stars but I know it can be difficult with kids. Would recommend and come again

My daughter had her birthday party here recently on a Sunday. My initial impression was that the venue was away from main road and the outside facade looks a bit run down. It is attached to Muffin Break and where all the catering is from. My wife and i were happy with the catering overall. The staff was nice and friendly. Most importantly my daughter had a great time for her party. We will come back again and recommend it to others. It is smaller than other play centres but is enough to keep kids occupied for couple of hours regardless. There are disable parking and the entrance is wheelchair accessible. Coffee is...meh but it is that or nothing.

Always a great experience, the playground seemed very interesting to the children and the food they served was almost top tier for a place like that. Would recommend for a 4 - 9 aged child!

My kids enjoyed this place and I felt the admission price was reasonable. It was just so disgustingly dirty inside the play equipment. Everywhere I looked there was grime. We sat at one of the tables and it was sticky. I think this place would be a lot better if they cleaned more frequently. We didn’t walk away with gastro or anything thankfully.

I wish I read some of these comments before booking a party.. We had a terrible experience and I would definitely not be recommending Crocs Reservoir. I booked a disco party that did not meet anyones expectations from the food eg: 1 small party pie per child and the price for the party was $39 per child, there were chips and nuggets as well, but 1 party pie.. The lack of interaction and energy from the teenage hosts, who failed to acknowledge the birthday girl. And then contacting management who offered $100 discount on the next party, which I will never book again.. Management has also failed to adequately respond to some of my questions. The whole place needs a make over!