The worst hospital. My sister had been suffering from breathing problems and attended this hospital in the morning due to it getting worse over night. 9 hours later sitting by herself, the doctor discharged her while saying nothing is wrong with her while seeing her physical state and it was clear she was not breathing properly. As well as the nurse who didn’t take her breathing problems serious and made unsympathetic comments making my sister feel uncomfortable and neglected. The same day they sent her home and basically just said to let them know when she leaves. My sister was feeling faint due to her breathing not getting any better and arrived home then passed out onto the floor near our front door of the house. My sister tried very hard to control her breathing but as hours went by, it was so bad that my dad and I had to call an ambulance. The paramedics who came basically saved her life. They said if we never called 000 she would have collapsed, she was then rushed to the hospital and was properly taken care of to find out she had a VIRAL INFECTION in her lungs causing her not to breathe properly. Don’t waste your time at this hospital as the staff here are completely uneducated and stupid. I would rate this hospital 0 stars, but need at least 1 star to write a review.

At the Northern there is a lack of empathy or professionalism towards patients. In the ER waiting room, I witnessed one of the staff talk rudely and loudly towards a very Ill man of another cultural background. Talking loudly does not send messages across easier. There needs to be change in the cultural competency of staffing. This lack of professionalism extended towards the reception area as I had one of the staff essentially degrade “Nurses on call” advice given to me. They are trained medical professionals too. I understand the importance of promoting other aspects within the hospital but do not belittle other important resources. Unfortunately, wait times are incredibly long due to the catchment area. I had waited over five hours in the ER. Through observation, there were some nurses and staff that spoken to patients with care, compassion and sympathy. One of the nurses, sat down beside the patient (down to her level) and spoke with clarity and care. The doctor I met with was fantastic; he was clear, thorough and respectful. These practices are imperative so the public can leave the service feeling respected and acknowledged.

I am a casual worker and cannot afford to miss work for any reason if I want to keep my family fed but one morning I had absolutely no choice. I was in extreme pain and I went to the hospital here, they were extremely busy and while the staff seemed polite and they were definitely working hard, they told me I had unknown masses in my abdomen, could see something was wrong but didn't have any beds. It took them roughly 7 hours to ascertain that there was definitely something seriously wrong which is completely understandable. They asked me to wait in the waiting room for observation and they would bring my prescription out, only for me to find out they had discharged me without saying a word to me and I would be expected to re-enter the queue which was at a 15 hour wait time to get the prescription or any help, I was literally writhing in pain despite having been dispensed a pain killer during my examination. I have had kidney stones before, and this was not as serious as that, if kidney stones are a 10, this was an 8 but I couldn't stand straight, or even breathe freely as the pain was so intense at times. I feel like I was written off as unimportant and expendable. Meanwhile, next to me had been a very attractive uni student with a skin rash who was being doted on because she was too embarrassed to attend class with a rash on her upper arm. This was a blow to my physical and mental health. I do not have particularly good confidence to start with, but being tossed out without any help when I had finally turned to someone for help really hurt. Being made to feel like my very life and well being were entirely unimportant.... no one should be made to feel expendable... I gritted my teeth through the pain and went to see my GP just to find out I needed surgery straight away to remove a large ovarian cyst as well as a second surgery to remove my gallbladder.... I am infuriated that it cost me so much money and time to be turned away as if nothing was wrong.

Worst hospital in Australia I’d say. Judgemental staff, you can hear them talking bad about people. Not very attentive. Absolutely no beds even for critical patients. Do yourself a favour and stay far away from here. Even with an ambulance request a different hospital like Austin. This hospital most certainly should be shut down. Atleast the emergency department. Band aids on curtains and bloody band aids on the floor. High RISK of INFECTION.

Walked through the main entrance had no idea where to go for our appointment Was approached by a volunteer, took us to the correct Waiting room, receptionist was Friendly, Doctor was Great, No wait Fantastic If we park in paid parking under 20 minutes it's free

This is to the hospital management at northern health: You need to reevaluate your hospital check in system, you are a publicly funded hospital, I’m sure you have the ability to buy tablets and create a check in system to allow patients to check in themselves, instead of waiting in a line for an hour and a half, waiting to be seen by an incompetent screening person who can’t even greet patients nicely or ask questions properly. It’s been 2 years since the pandemic and most hospitals in Melbourne have an outstanding check in system. I’ve never seen people wait in a line, while sick, injured and throwing up. There wasn’t even any decency towards the elderly to even provide a seat. I saw an elderly woman in tears from chest pain with her elderly husband and the screening person had the audacity to keep them waiting the longest! Seriously get it together, for a public funded hospital, innovative measures need to be put forward, someone in hospital management isn’t doing their job. Especially when you are catering for the wider northern region of melbourne, there needs to be better systems put in place. The ED was a mess even before the pandemic and now it’s even worse, get more nurses on triage, get more screening people, have a better system in place for the large patient capacity you accept. Have information on your website about who should come to the ED, have people work on the phone to see if people should come to the ED or go to a local GP instead. Also most hospitals in melbourne are now allowing at least 1 person to be with a patient in ED, who makes the decision to not allow patients to have a support person? Shouldn’t you be keeping up with the health directives? Your hospital has a 2.3 star rating, after 600+ reviews, don’t you think it’s time someone looked at reevaluating the management your hospital has?

Worst hospital ever seen in the world. I'm from a 3rd world country and lived there for about 20 years. But i haven't seen a hospital like this even in there. Its so funny that we are thinking Australia is one of the best health systems in the world. 😂😂 but i think its the worst in the world. I have admited to ED and had to wait more than 2 hours on the queue to admit. Nurses and doctors also really rude, not professional and they are acting like so busy. I had to spent whole night on a chair with a cannula. couldn’t get a bed and i had a heavy stomach ache. I had really bad and disgusting experience in emergency department 😕 Facilities are very poor. Never wish to go back to this hospital 🤧😏

Ive never been to a worse hospital. 4 hours of waiting, only to spend 30 minutes in a room with no bed and no help before being kicked out- AFTER I WAS TOLD BY A NURSE AT A HOSPITAL I WAS TRANSFERRED TO BY THE NORTHERN THAT I NEEDED TO GO BACK. By the time I got home I had blood soaking through my bandages. When I had outpatient appointments, I was ignored and refused treatment that both my original nurse and the nurse I had next agreed was necessary. Seeing all the other responses, I think many of the nurses and doctors should be absolutely ashamed of themselves. I am fully aware that it’s an incredibly intensive job, but a lot of the behaviour stems from rudeness and a lack of care rather than burnout or stress.

If you want to wait 12 hours in emergency go to this hospital I had hyperthermia and was left for 12 hours on a chair shivering and they didn’t care they told me I was the 2nd patient next 4 hours ago i came at 11:30pm it is currently 10am and I have work in two hours. Do not recommend just stay home And there’s a homeless man on the floor. Thank you

If there was an option to vote lower, I would. My experience there today was absolutely awful and borderline traumatizing, I was there for nearly 12 hours and I had absolutely nothing done for my health issue. I came through emergency and was left sitting alone for hours, finally got transferred to short stay and again, was left sitting alone for hours and hours listening to all the other patients around me crying, or on their phones with family, because they too were being treated absolutely awfully by the staff. I completely understand that understaffing is an issue, but that's no excuse for horrible treatment of vulnerable patients who need your care and assistance. Patients were being refused medicine they absolutely needed, one elderly woman was left in her own mess and not cleaned up or offered assistance to shower, she had been left in this state for HOURS. Loved ones were being refused entry in all circumstances and if they had belongings, were told to leave them with the staff to be transported to the patients - they were not. All the personal belongings were tagged with patient details and left in a trolley with nobody in sight to deliver them where they were needed, despite loved ones insistence, either due to containing medicine they NEEDED or whether the patient had requested something in particular. The lobby was a complete mess and staff were completely rude and blunt to any person that came through requesting visitation. These "covid restrictions" are a bunch of baloney - vulnerable patients shouldn't be denied even just one family member, just because they're not "end of life" patients. If you need any form of health assistance, or need to be admitted, I would highly, highly recommend you seek service elsewhere. The Northern Hospital is an absolute joke, with disgusting patient service and horrible manners towards concerned loved ones.

This is by far the worst hospital I have had an experience with Frankly speaking its better to die then to get a treatment over here. They have zero empathy, if you visit them you will see patients with all sorts of troubles outside their ER waiting for hours and the hospital doesn't care. One of my friends an International Student was far out tortured due to the amount of time they made him wait. His infection just got worse and he had to get surgery because they made him wait for a doctor for almost 27 hours. Will never forgive Northern Hospital.

Dead set, I'd rather die than returning to this hospital. I've been to this hospital 3 times in the past three years. Each and every single time I've spent over 6 hours in the emergency room. Not once, not one single time have I made it to a room to see a doctor. Not once. If this wasn't poor, then I don't know what is!!! Tonight, I was vomiting blood. Yes, bloody blood. And I was still not seen. Do you have to die before a doctor see you just to confirm your death?? By God almighty I'll rather die than returning to this hospital. 0/10!! Where the hell is Daniel Andrews who claimed he was going to "fix" the hospital mess that he actually started?? This is pathetic! Absolutely pathetic!!! My dog will get more care than I a human would get in this disgraceful hospital!!! Never again, bloody never again!!!

I was taken to emergency on Wednesday night via ambulance. Left in emergency In severe pain After 6 hours went In .every time my husband asked for assistance. Was told we are very bust.even.asked a doctor who said i will get a nurse. No one turned up Absolutely disturbing

I had the worst experience today! Me and my family had lined up at 6am to get tested as we were all a close contact and had decided to wake up super early in order to avoid a large line. However 1 hour in we get to the front of the line, one of the covid worker wearing a light grey hat informs us the testing site is suspended even though they open at 7am. We inform him that we were waiting since 6 am to get in and his response was extremely obnoxious as he responded with "did I ask you to come here at 6 am". My family was already under duress as my sister had tested positive and this was absolutely disgusting attitude from the worker. 1 star for terrible service.

My partner took me here after having an epileptic fit in the car. (I haven’t had a seizure in 5-6 years and this was a big one). I hurt my arm in the process, after waiting 5 hours in emergency they took me in after taking bloods and an x ray only to be told that nothing was wrong with my arm and I was fine. Fast forward a week and I had x rays and an ultrasound through my GP and was told that my arm was in fact fractured and I had a tear in one of my tendons from possible dislocation. He told me they should’ve been able to pick it up on x ray that night. Not worth going to this hospital for emergencies, go somewhere else if you can.

This hospital doesn't quite understand the concept of an emergency department. They ask you what your great uncles middle name was before they ask you what your symptoms are. Despite being informed of symptoms that clearly indicate an emergency (appendicitis), they make you wait as though there is absolutely nothing wrong with you. The staff inconsistently apply rules to who can and cannot visit and are on a "behind the counter" power trip. While I understand that this is a government hospital and likely to be underfunded, there are some very critical changes that need to be made in the way this place is administered. It lacks basic process that would vastly improve the way this hospital's emergency department operates.

Despite the overwhelmingly negative reviews, my partner and I had a very positive experience at the Northern this week. He was seen to within 20 minutes of arriving at emergency and had tests done within a couple hours of arriving. Once moved to short stays, he had doctors and nurses checking on him at least every 30 min-1 hour. He was admitted and transferred to Ward 13 that night. Expectations regarding surgery wait times were honest, we were told he was listed for that morning but that this could change as other people arrived. The surgery didn’t take place till 6.30pm but we appreciate that staff have to prioritise and were grateful to get in. Of all the staff that we dealt with, 85-90% of them were polite and helpful. For a public hospital, we were pleasantly surprised by our experience. As he was fasting, we can’t comment on the food. I had a chai latte from the hospital cafe which was decent.

Worst hospital in Victoria. If you are going to an emergency department please don't expect that they will treat you immediately. If you are lucky the Doctor will come and check you in 4 to 5 hours, otherwise all the best 😜. You need to go and give reminders to the staff otherwise, they will forget you and the doctor will never come and see you. I took my son to an emergency department and had to wait almost 4 hours and no one came. After that, I decided to take him back and the next day I took my child to the GP. Please avoid this hospital if you can.

I appreciate the emergency virtual triage system. It saves your time to wait in the hospital if you have non-urgent issues. I delivered my baby in this hospital and the midwives were very friendly:) took care of me. However, some of the midwives and one physiotherapist during checkups were unfriendly. I mean why so rude and rough tone of communication with the patients? The patient is not rude to u so why so harsh? I have been to a public hospital in another State for my first child and everyone was nice and friendly. However, someone should train the medical staff as well as the security staff to communicate with manners.

Went in after work, knew it would be busy, and had adjusted my expectations. Sorted into the non emergency section, and was there for about 3 hours which included being covid tested, blood tested, seen by nurses twice, docs once and discharged with a script. All very professional and lovely staff. The negative parts were the other patients. Rude to staff, demanding, arguing etc. This hospital gets a bad rep, but the staff do their best against the waves of stupidity and arogance they have to face.

Very bad experience: The ambulance paramedic highly insisted to take my 5 y/o daughter, who had an asthma attack, to this hospital despite my extreme dissatisfaction in our previous visit as it was the closest. However, the history repeated itself again. We waited in the hospital for 6 hours without receiving any special care and treatment or even being tested for Covid. I need to say that in their interactions with others, the nurses and the doctors were caring but this hospital so disorganised, understaffed and disappointing that I won’t let even my dead body to be taken there next time. The two stars ⭐️⭐️ go to those caring nurses and doctors but the hospital is extremely mismanaged, even much worse than developing / underdeveloped countries. Update: We left the hospital in the morning to see the GP in the morning despite all the long wait.

Was here recently for the birth of my second son. The maternity ward was amazing all the staff were super knowledgeable, caring and attentive. The only frustration I had was with wait time but this was due to an influx of patients from the Mercy (my family included) as they had a flood which damaged several of their operating theatre’s but this has nothing to do with the level of care.

All staff felt to me like ROBOTS, doing a duty that they are not really enjoying their job. I spent 1week in the hospital before surgery, then after ONLY 3 days following. surgery, hardly able to Walk it was goodbye your going home, since being home I have had several falls, finding it difficult to get around, don't know when I can drive again, so. can't shop for food, talking of food, the WORST Food ever how can they ever put food Garbage in front of Sick People

My first ever visit in any hospital in Australia, worst experience ever, went to the emergency only to bit ended up waiting for 6 hours and then got notified that we have stay for the night to get ultrasound in the morning. No coordination amongst staff, most of them behave like zombies, no clue what's going on. it took five nurses for them to find vein for the blood test, kept on trying on both arms. Very rude staff and doctors are very amateur. Please, avoid going there.

My dad was in patient at the Northern neurology ward during the covid pandemic September 2021. He was admitted in ED then transferred to Neurology ward. We didn't have really good experience there, the ED nurse only checked on my dad twice during in 6 hours, delays to start him on IV therapy and do a blood test. The ED nurse even asked me to do Blood test on him ... ( Even I'm an ICU Nurse, but still...)!!! The nurse refused my request to speak to my dad In the ward, Dad didn't get lunch till very late and all he got was something looks horrible . Overall, nursing staffs are not approachable, not acceptable. I was on hold for a long time to try to speak to the nursing and medical staffs! I don't recommend this hospital to any of the patients. Not only they don't have a great medial specialties, the care they provided just under the standard. Don't know how they pass the accreditation !! If I can I would rate this hospital 0/5

If i could rate this pathetic excuse for a hospital lower i would. My partner had an anaphylactic shock and needed to go to emergency and they had us waiting outside the building in the cold for over an hour! I tried speaking to the security guard and one of the nurses telling them that she needs to see someone as her throat is closing up but i was rudely told "you need to wait in line." The fact that any hospital is allowed to force people to wait outside FOR EMERGENCY SERVICES is absolutely despicable.

Stay away from here, dr. In emergency department refused to give me any antibiotics or any other medication. I was. There a year before with same problem at them time they gave me antibiotics through needle. And I was. Feeling better but this time this doctor is like I am the boss , I will do what I like, So after 15 hours in emergency they send me home without treatment. Please don’t go there.

Terrible service. I got a urinal infection at 3 am. I could not hold and I was bleeding. The next doctor is available in 7 hours. The nurse just ask me how many pads have you changed. I said one for now, and she just said ok it's not severe. Like you can wait to get an infection in your kidney, you will survive. I preferred to go and see a GP in a priority centre where I have to wait 3 hours for the next medical appointment.

Recently my first overnight hospital stay was in the Northern Hospital Epping, I am moved to say that particularly the nursing staff were truly wonderful — caring way beyond expectations, all seemed very happy to be working together. I am very old and could not be more grateful for their solicitation and goodwill so my commendation to everybody else is way over the top: do not hesitate to be confident about surrendering to their ministrations. This is an excellent hospital.

Been there twice and the experience was great in both occasions. In my last visit, i found the cardialogy department doctors and nurses to be highly professional and caring. I noticed that the department director visited all patiens and discussed their concerns. I found the facility nurses to be caring and concerned, polite and suppotive. Thanks for all the support.

The staff were lovely and I didn't have to wait a crazy long time in the waiting room but their communication skills need work. After having a blood test and waiting 4hrs I had to chase it up myself, then having to constantly ask what the plan was for my care and kept getting left in the dark and not told anything. Eventually wanted to discharge myself and still waited hours just for someone to say it's fine.

I broke my leg in three places during the height of the Northern Suburbs Covid strain in late 2021. Despite how busy the hospital was I received the best care during my 5 day stay. I also had 3 outpatient appointments, two in person, one via the telephone, and each time the surgeon was on time and extremely helpful. Thanks to all involved.

This hospital is amazing. I had my first born here almost 9 years ago and the staff were fantastic. Last year I ended up back there with a suspect ruptured cyst and the doctors and nurses were amazing, very compassionate and caring people. Highly recommended this hospital, hoping to be referred to this hospital for the birth of my second baby in October this year.

My mum was taken here for an operation and told by 2 doctors two different outcomes. Furthermore, she is a diabetic and the hospital did not feed her or give her insulin. Her sugars were 15. No one gave her pain meds after surgery either. When she went back to the hospital a day later for pain in her chest, she wasn't admitted for 6 hours and they sent her home at 3am in the morning!! Didn't even have the decency to keep her there until morning and still they didn't give her pain meds again!! Absolutely disgusting behaviour and terrible service!

We came to this hospital on Tuesday night, waited for 15 hrs for my wife surgery , after that doctor said they were so much busy so come back tomorrow morning 7am so we did, it is 6pm now still waiting for doctor . If they cant do it on time, why they promised will keep me on top priority. Isn't it ridiculous. When i asked nurses, they have no clue whats going on. We knew it is public hospital.being the part of first world country, we expect the first world service. But their services are worse than third world country.

Don’t come here. I came here in chronic pain. I was in this excruciating pain for 13 hours . They did nothing to help me. They put something in my arm told me it was strong pain killer, but took me only from a 10 to a 9. That was it. I was screaming in pain , and no one came to help me. All the nurses were Indian and just spoke in their own language ignoring me. Dam RUDE. They made me take another pill and I told them that does nothing for me, but they told me if I didn’t take that, they won’t give me anything else. They refused to listen to me. There were so many things I told them I can’t do or take, and then they did them anyway. Such neglect . These people should be jailed on what they did to me. Yet the get away with it. They won’t help you. They let you think they will help you, but they won’t. I hate this hospital and the so called Indians/ nurses and doctors. They think they are in their country. This is dam Australia 🇦🇺

lowest hospital ive ever been to. my blood pressure was down to 95/58 & the nurse told me that’s very normal. i said im very very light headed i feel like i could pass out any minute and she said just go and wait in the emergency section and if you don’t feel well let the triage nurse know. been waiting for 9 hours and still nothing from the doctor. these ppl don’t care about you one bit. i rather go to a back yard hospital then to ever come to this place ever again

All the healthcare workers in the palliative care ward were incredible, they were empathetic, understanding and patient. However, everyone else on the hospital needs to take a second and remind themselves they’re working in a hospital. Talking to real people going through potentially the worst day of their life. The Covid check in staff at the front of the hospital kept telling our family no more than 2 family members in the room at once so we were not allowed to all enter the hospital. This is rubbish, my family member was in palliative care. The nurse had to physically come out to the front of the hospital to tell them to let us in. And that still didn’t stop the Covid front desk workers that would see us multiple times a day try to stop us over and over. My mother said to one of the workers “please let us in, my father is very ill” and the response she received from the worker was disgusting. “It’s a hospital, everyone is ill” he died later that day. We also had a cleaner come into the room and start talking about her personal experience with her father. She was fine for a while until she insisted that we hold his hand. She was getting visibly upset at us for not doing it. Overall very traumatic situation, everyone needs some empathy training I believe.

My dad and brother has passed away from due to the negligence of northern hospital. The hospital has been so unsupportive and have lied about eveything when they should be upfront with the family members . My. Brother that died of the age of 39 they kept saying he was going to get better then the doctor said he had . Caught pneumonia at the last stage when they should of isolated him in the first place and they the staff members weren't wearing proper masks they should of taken precautions as a health care worker, also they didn't even try to put him into icu when he got very unwell because of so called. Pnemonia he caught from. The hospital germs they said to me, This hospital tries to play god and it is very disgusting, I'm am very unhappy with northern hospital they already have alot of deaths where they should be investigated.

I would give zero star if was possible. Went to emergency for internal bleeding, after being triaged and waited for an hour, finally a nurse came with lots of attitude as if it is my fault that she is working at 3 AM, then told me i have to wait for 6 hours before a doctor can visit us. This is whilst they had doctors there and I told her that i had severe bleeding! I had to go to a different hospital. Very poor service 👎 If you wanna survive, don’t waste your time in this hospital and it’s emergency.

Woman in hospital gown, barefoot, boards the 901 bus at Epping plaza. She's acting erratically, yelling on the bus, abusing another lady. She's naked under the gown, and flashing everyone as she walks around. Where's the security? How was this dangerous individual able to get out and roam around, harming the community?

One of the most racist hospitals i have been to in Melbourne. Nurses are absolutely horrible and disrespectful. I gave it two stars because the anaesthesiologists and the recovery nurse were nice and caring however the wards nurses not nice at all. I have been admitted to this hospital twice or more and been to the emergency dep a few time. The only reason i keep going there that it is close to where i live other than that i would have never been back !

I ended up in Northern Hospital ER last week after being unfortunate enough to suffer a serious fall resulting in a broken nose, concussion and amnesia for 2.5 hours. During my 24 hour stay i was treated by various doctors and nurses who were all absolutely amazing - caring, professional, knowledgeable. Thank you for the great care and making a horrible experience much less stressful.

I came to the emergency department, literally struggling to breathe, fever, cough … & after 9 hours of waiting in the emergency room, ON A CHAIR they gave me my report which said “looks miserable but not sick”…. Extremely unprofessional and rude, I was extremely unwell, I had just finished a 14 hour shift, running on 2 hours sleep after being awake for a while 24 hours… sorry if I didn’t look like I was enjoying myself… and I was tested for Covid 4 times (ALL NEGATIVE) because they couldn’t believe it would be anything else… lack of knowledge, lack of sympathy and just overall lack of service as a hospital.

I am given zero stars for this Northern Epping hospital. Please take strict action against this hospital. The habit of lying in this hospital took the life of an innocent person. Please, my request is here: justice should be done to my fiancée and my family. My fiancée was admitted to this hospital on April 26, 2023. His age is only 39. When I called him, he told me I had a gallbladder problem. but in an emergency hospital operation, the hospital doctor had performed a throat surgery at night. I don't know why they did this surgery. After surgery, I was there, and the doctor’s team was keeping him sleepy. I called the hospital, but they always told me he was on rest; they never talked with my fiancée. I had tried so many times to contact him, but all the time they said, "You are in India." If you want him to come to Australia, all staff are too cruel, including doctors. After a long time, I talked to my fiancée on his phone and had a little talk with him, but he was not able to speak properly. Doctors said that my fiancée has liver failure and kidneys that are not working, but he is stable now. Later, my fiancée shifted to another ward from the ICU; One day, I contacted the doctor, hoping he had received my call. I had already asked the doctor if you wanted a liver transplant. I am the donnor of my fiancee. You have to save his life as soon as possible. Doctors and staff said that he is fine, and his liver and kidneys are both stable. There is no need now. I have also told them that if there is a need for a liver transplant, I am ready to donate my liver. But the hospital doctors didn't pay attention to even a single thing of mine; they always used to tell me that it was okay and that we were doing our best from our side. But I did not know that the doctors and nurses staff were lying to me. In the hospital, staff never used to wear masks and gloves; the atmosphere of the hospital was also not good. They were not telling the truth. If you want to die, go to the northern hospital.

Terrible experience with the northern hospital While 41 plus 3 days pregnant with the first child had so much contractions so much pain, coming to the hospital they sent me back home. Than finally on the third day I told them I’m not going anywhere while I was already 7 centimeters dilated they gave me 3 injections to my leg and one epidural to my back😭 I was so exhausted they broke my water and kept blaming me for it because your water has been broken we need to take you to c section, I was not even prepared and with so much different tablets and injections they gave me and my baby panic. My babies heartbeat and my temperature Was raised a lot ended up in the c section. After coming out of the surgery at 7 pm every doctor, nurse and midwife’s that I called out for help to show me breast feed and I had pain nobody cared and seemed like they were all forced to work. My baby kept crying there was no one to help me, as I was first time mum. Please careful which hospital you get referred to this is not fair not being treated equally. Every time I was asking questions they were slamming the door on me and so much more………): 0 star

I never attend any health clinics, hospitals or see any doctors. Tonight I was in desperate need to go to a hospital via ambulance as I had been bedridden for a week and couldn’t even walk for longer than 30 seconds. I was in excruciating pain and could only find comfort in laying on my tummy on my bed. Once I arrived to the hospital, they told me they’d see me within 3 hours which was a long wait for me especially considering I was in an emergency state, but I had to wait. On top of this, I told them I could not sit down, nor stand, and that I’d need a bed to lay flat on my tummy because this was the only way I could bear the pain. They did not provide me with a bed and just told me they were “busy” and that I “had to wait”! Also, to top things off, they never gave me my pain killers needed to suppress my pain until I asked for it multiple times, and I waited to see a doctor from 10pm until 5am. Shocking hospital. I’ve heard news of this place before, had I have been in the right state of mind and could think correctly, I would’ve never stepped foot in this place.

One of the worst hospital, they never guide you just need money, if you’re private insurance they will be more happy. Keep sending bills after 3 months also you have pending bill 😢

The receptionist Mandy honestly was a lovely lady who was really helpful and very professional with her job such a beautiful lady with the best help we could get and was very reassuring and made me feel very comfortable and safe being in the hospital while waiting for the doctor to see me. Honestly when your unwell and have people like Mandy who is really understanding really does make everything feel really better especially when thats what you really need in the time of being unwell. Thank you to the beautiful lady Mandy may god bless you 🤍

All respect deserved to these front line staff. I visited emergency for a hand laceration late at night, requiring Xrays, treatment and a tetanus injection. Despite the long wait between procedures, being short staffed and under pressure, everyone was cheerful, friendly and reassuring throughout the night. Even while I was waiting to be picked up at 3am, I was asked if I needed a taxi by a couple of staff, asked if I was warm enough and generally felt cared for. The post Virtual consultations were an easy and efficient process too. 5 stars to you!!

The Northern comes in for a lot of criticism, some deserved, much not really. When it comes to hospital care the only hospital I trust in this region is the Northern. I have had several admissions since April for various problems such as rapid Atrial Fibrilation, Pneumonia, and Gallbladder surgery. On every occasion they treated me with respect, even though several times I had very long waits in a very busy and overcrowded Emergency. My most recent was my Gallbladder. I had called an ambulance after being in severe pain for 10+ hours. It took me to the Austin where I waited another 5 hours with no acknowledgement from any of the nursing staff, and no pain relief. Told I had been triaged as lowest priority so it could be many hours before being seen, I left. A day later took myself by taxi to the Northern. I waited in Emergency for roughly an hour, and was given pain relief. Was told it could be another 6 or 7 hours to be seen, I was happily surprised to be called in after just 4 hours. Once taken in I was seen by the nurse immediately. Not that long after a Doctor saw me and said I needed a CT scan. Waited around 30 minutes for that to happen. Then admitted to Short Stay to wait on more tests and to get a bed. I have found this to be my usual experience. Might be a long wait, but once seen things really get moving. Once admitted, the nursing staff are incredible. I find them to be overall very caring and happy to keep you informed of what is happening. Another shout-out should be for the food. The soups here are really, really good. Meals are not very imaginative, but overall they are fairly good. A huge improvement on what they were 2-3 years ago when they were inedible. Most main meals seem to have a roast option, a casserole option, vegetarian option, and then some generic choices. Overall I totally believe that the Northern has worked very hard to rectify what used to be a terrible reputation into one of being a very competent and caring hospital. I have even had a follow-up call after discharge to see how I am doing. For the record I am a public patient, no private health insurance.

I was taken by Ambulance as suspected stroke. The staff were very quick to see me and do tests . My only complaint was wait of over 12 hours for a bed. Special mention to nurse Anslie once I was in the ward she was amazing made sure I had everything I needed and showed she really cared went the extra mile wanted to say thanks for her efforts and the rest of the staff in the ward as well

Had been to the emergency department at Norther Epping. I was given good care by the nurses and the doctors. Had to get an emergency procedure done and I have to say each staff member was very helpful and gave us the information that we needed. Doctors explained excatly what needed to be done and we felt we were in good hands. The staff is great and always ready to help. Clean and hygiene environment.

Seems weird to write a review for a hospital but here goes. Got into an accident the other day and was cared for by an amazing team of people. Big thanks to Dr. Maddy, Nurse Kylie and Jay. Every person I met there was kind and wonderfully caring, from the emergency department to the surgeons. Amazing people, saving lives and fixing injuries. Yes the wait time is long for some things but it's a hospital, you kind of have to expect that. Thank you to each and every person working there.

Worst experience in the Birthing suite, It was my 39 weeks pregnancy , i was there for a Balloon induction. I had a high risk pregnancy with GD . But even with the high risk pregnancy a midwife (not a doctor ) was assigned for a balloon induction. The booked time for the procedure was 2pm but the a midwife started the procedure around 4 pm. She failed to put the ballon in a proper place in first time and caused excessive bleeding and unbearable pain. She tried one more time which triggered more bleeding but failed again. After failing a couple of time she called another midwife to try one more time which added more pain and bleeding. And again another midwife also couldn’t put it in a proper place. I asked for a doctor to proceed further but the midwife told me that the doctor is not available and forced me to consider another option of induction. Which left me with excessive bleeding for a whole night.

I attend the ED on Thursday 7/7/23 at around 730pm with stomach pain. It was quite busy. I got accepted at about 10pm, receive a bed at 1130pm, and was admitted at 430am. I stayed in the surgical ward (ward 16 I believe) for 4 days. They were going to operate on me however they were patient as the tested me and watched for results. Thanks be to God I was able to avoid surgery and slowly recovered. No one likes hospitals. And once your in there, it’s hard to feel good or enjoy anything. Whenever your in pain or sick it’s hard to tolerate anyone or anything. It’s incredibly difficult waiting when you want answers. But the nurses, doctors, and surgeons refused to rush anything. They took their time as the problem solved my issues, making sure they got all the facts before making any decisions. It certainly wasn’t a good experience, but the staff were patient, calm, caring, experienced and knowledgeable. And i think it’s important to seperate how I felt vs how I was treated. Because I was treated very well despite feeling incredibly terrible while there. I’m not out of the woods yet. They have given me many follow up tests and appointments to continue to treat and diagnose my issue. I’m grateful to the staff and hospital, and thankful for access to free health care (even if the system is not perfect). I’d recommend the Northern.

Emergency Department is a Joke. Waited over 10 hours now and still waiting to get seen by a Doctor!! Unclean cubicles. Pressed the call nurse button and nobody showed up in 3 hours. Had to get out of bed to tell the nurse to start working. Had to call Ambulance to take me from One hospital to another. That itself will give you an idea about the hospital.

Made me wait 12 hours when I was in there with chest pains and breathing problems, except I just had back surgery two weeks before so I cannot sit, and would not give me a bed, ended hurting myself lying on the cold floor for 12 hours. Then they forgot to take the needle out of my arm. It was left in there then I paid $120 home for an uber and when I got home they threatened me with the police if i didn’t get an uber back and have a nurse take it out. This was already 1am. Again it didnt matter to them I just had major back surgery and cannot sit per the surgeon . I just took the needle out myself, I also lost my opiates there. To be fair the staff were all nice apart from that, unlike most hospitals in Melbourne, but unfortunately they were utterly incompetent and ineffectual and the report they wrote for my GP wasn’t even correct or factual.

Staff in Emergency & short stay ward were brilliant. Emergency was overflowing when I arrived and even busier when I left. Clearly beyond capacity however provided professional calm service.

Very good service and very caring staff. Was hospitalised fr a day fr my high blood pressure really thanks to the sounthindian lady nurse who taken care of me really well despite of having night shift.

Disgusting My daughter was on an order and managed to abscond. I called and they hung up on me twice. Unbelievable, total neglect. Reporting them

One of the things of the wonder in this hospital is that doctors provide very wonderful services and nurses serve patients in a very high human way and I am a sick person and always enter a hospital and every time I find it difficult in administrative matters and yesterday a doctor wrote to me a nine hour hospital and waited for a fourth hour in the evening Just to bring the pharmacist and the prescription for me to leave the hospital, I mean, is it reasonable on this day waiting for the seven -hour paper to be reached there is a certain thing there is limited, but there is no accountability

My daughter fractured her arm and I brought her to the hospital as it was already late evening. The wait time was reasonable and the doctor was amazing. She was so friendly and attentive. She took great care to make my daughter feel comfortable. The guy who took the X ray was also very careful and gentle. Love the whole team!

A&E Doctors ignored an Allergic Reaction to Pfizer Vaccination - 1st and also in my case wrote a medical story not a report of incorrect medical fact and refused to correct it….Her personal bias of Pfizer promotion over a swollen throat and breathlessness! My GP prescribed strong antihistamines for the presenting symptoms, that the doctor said was not visible!! Still recovering with improvement as the GP was medically responsible and non-biased! SECURITY ARE CALLED FOR POLITELY ASKING TO CORRECT THEIR ERRORS OF WHAT SYMPTOMS WERE IGNORED!!!! As you must only report in writing- WELL HERE IT IS!!!!!

My daughter was taken in to the hospital by ambulance and was put out in the waiting room area laying across the chairs when she said she couldn’t sit of stand and she was tossed out to the waiting room because they treated her as a patient with less problems than it was. Today she had spinal surgery and is now recovering. The treatment in ER was worse than an animal would get treated from a vet. Luckily the poor treatment didn’t cause anymore damage but her pain level at the time was excruciating. I know the hospital is struggling but that doesn’t excuse poor care.

They said there was an outbreak on 2nd of November we called to ask what time the outbreak was they refused to say WHY? I was there in the morning at 4am and if the out break was after I left WHY do I have to isolate for 7 days and not send my daughter to child care for 14 days we have right to know the time. That need to provide us that information. It’s not that we are asking about someone’s medical condition. We were not rude at call you can listen to recording and was disconnected twice just when we were asking what time the out break was. They need to higher some friendly staff.

Doctors say come down early morning so family drives two hours there to be mucked around all day for a surgery then told they can't do the surgery after 10 hours wait when it was supposed to be that morning. Can't stay in any hotels because of covid vax nonsense so they have to drive all the way home 2 hours again then do it all again tomorrow. Fuming.

I recently had a work injury. I received excellent care that was second to none from the surgeons, Drs, nurses, OTs, X-ray technician, etc etc. Great professional care and the plastics unit is second to none. The paediatric unit is fantastic also. I’ll take my hat of to these caring professional people. James Hoffman

The Emergency paediatrics team are attentive, proficient and compassionate. My son has been seen by them 6 times now since he was 3 weeks old. Doctors and nurses alike made me feel well taken care of, and my confidence in them couldn't be greater.

Excellent service as always! Great infection control measures for in/outpatient services, especially considering current pandemic situation. Atleast 3/4 times in last couple of years, my life was literally saved in this hospital, without catching any additional illness there, and I express my gratitude. My last procedure was done in May 2023 and since then I am recovering very well. Highly recommended!

Was just released from the Northern Hospital for the second time this year. To the Doctors and Nurses “I dips me lid to ya”. Thank you. As an administrative improvement it would be good to strategically place a few walking machines around the facility for patients that need or would like to stretch their legs occasionally rather than roaming the corridors.

Received an excellent treatment from the call of the ambulance (Nadine+ other member) to the emergency department (Dr Naser) and then in ward5. I warmly thanks all the staff including the Pharmacy staff. Many thanks..Copious thanks..

Doctor or nurse named neta-marre told my partner to “stop being a girl” while having a wire removed from his toe while awake after his motorcycle incident, he was hyperventilating while other nurses were trying to calm him, personally think that’s unprofessional. As a professional you know everything will be okay, your patients won’t it’s your job to also reassure them not make them feel stupid for worrying about something they have no knowledge of, they aren’t trained for this YOU are. Please teach your staff some more friendly and positive ways of comforting their patients I find that behaviour gross to come from a professional.

I understand things get busy, but there really needs to be an improvement/ change to how you handle mental health issues. I went in today at 1:45, when I got called to finish triage, I tried to explain that I had a wound that needed stitching. The lady at the desk, asked if it was superficial so I explained I had to get stitches a couple of weeks ago, and this wound was worse then that one. She then asked me once again, if it was superficial. I said no, it’s deep. I was then there for four hours waiting, not one check in, update, communication. So so many people with twisted ankles and stomach bugs who came after me got called through. I went to the info desk and said I understood they were very busy, but I asked how much longer the wait would be. The man asked what I was there for, I said stitches and he just chuckled and said well your going to be waiting a long time. Do you understand how hard it is already to go and ask for help? To actually seek support? I waited another half hour before leaving, becuase I honestly felt like no one took me seriously and I wasn’t going to get any help. Really disappointing, I used to go to sunshine hospital who would have the same wait times, but would check in and give you a direct answer if you asked where you were on the list. I’ll be going back there from now on.

I attended this hospital with a small cut on my finger and sat in the emergency section for at least two hours. I was then told by a Surgeon and Nurse that they were forcing me to have surgery on my finger despite only needing to be cleaned and stitched up. The next day I arrive at 8:30am and get seated and left in a bed until finally at 3pm I get wheeled off for a 10 minute procedure. The staff in the Surgery are friendly, but as for the emergency section they could do with gaining a personality. I would avoid this hospital if you can.

I would like to thank the staff here for looking after me during my procedure. The whole process from the beginning to the end from being rushed into to E.R, to being transferred to the ward recovering from the Surgery was nothing but an experience for me. The staff were not only friendly here but they were very attentive, polite and helpful despite how BUSY they got. Thank you to the staff at Northern Hospital once again, you honestly do not get enough credit for what you face, endure and do on a daily basis!

What sort of a hospital sends someone that comes in by ambulance with severe vomiting, unable to breathe back into the Main waiting room, which was completely full with nowhere to sit, screaming kids to top it off? Go to the royal Melbourne hospital. What a mess this hospital is. It servces too any areas. Feel sorry for the staff that work there.... give it zero stars if I could.

From start to finish the team here have been great, walked in with a serious issue and later that day was in surgery. The nurses and docs always explained what was going on and answered all my questions, where they could help they always did. Can't thank the team enough for all their help and support.

We had to visit northern hospital two days ago. My wife had a sudden pain started in the morning and became unbearable by 4 pm. Went to see Local GP who then referred to emergency for further investigation and tests. Reach hospital around 6.50pm Registered with in 10 mins Asked to be seated then called back in about hour by triage , they asked few questions and sent back to sit , Another hour sitting waiting.. Then a nurse called us in , she repeated all same questionbloo and sent back to waiting room to sit and wait until called by a doctor. Then called back in by a doctor around 10 past 1am ( after four hours). She took us to a room, repeated all same questions and said they will be doing another blood test which can take 2-3 hours to come back with results (this blood test should have been done at first point ).And a chest x-ray was also to be done . At this point we had been very upset and my wife said leave it and just go back home . We asked doctor we can’t wait anymore and want to go home. She advised get the x-ray done at least which will not take long and they will take another blood sampl and she left the room , we were assuming she will come back with some one to take the sample and organise the x-ray. Another 40 mins gone unattended without any update how long it will take again. I went to the counter to see one of the staff member and ask what’s going on and the answer was: we are very busy and can’t tell how long it will take to o take another blood sample and x-ray . Had some arguments as we thought we have been overlooked. Then the friendly staff member said if you can’t wait you can leave , we then again started waiting, then a nurse came in aroun 2.15 am and took another blood sample. I once more time asked the staff if we can at least know how long it will take to get the x-ray done. But the answer was it could be 8-10 hours waiting they have 140 patients in que to get the radiology test done. At the end we just decided to go back home and because we were just feeling we getting overlooked and helpless. One of the staff even said that it’s our choice if we want to leave or stay and no need to come to the hospital if we can’t wait . At around 2.40am we came back home without getting any treatment. I did write a long story but this is what happened with us and think is happening with most of the people going there. Think before going there better go somewhere else or stay home

I sliced the tip of my thumb I was in so much pain so they gave me a panadol! They gave me a local Anastetic which didn't work and they still decided to stitch me up without pain relief! Don't doctors have a duty to relieve a patients pain? I nearly passed out through all the pain ! Il never go to the northern again 🤬🤬🤬🤬

I gave birth to my daughter here. The staff was always helpful and kind. Thank you!

Thank you to the amazing doctor/nurse who cared for my toddler this morning! We were very scared and anxious, thank you for letting him watch wiggles on your phone so he can calm down. We really appreciate your kindness ❤

On behalf of my wife, she had overall positive experience during the pregnancy and birth. All the midwives were nice, patient, and professional. They were careful and cautious about all the symptoms during pregnancy to make sure baby and mum were healthy and safe. The whole cesarean process was professional and smooth, big thank you to all the doctors and nurses involved. Special thanks to midwife Rita, who helped my wife and baby the first night after birth, responding to all the calls and even holding our baby girl for a couple of hours so my wife could rest. The staff at the entry to check in visitor were also nice and one of the ladies even recognised us after a few visits and gave us her best wishes on the day of cesarean, it was warm and sweet. There will be disruptions at the hospital and some people might have not so good experience, I guess it's up to us to be more understandable as it is a busy place.

Went there as I was suffering from kidney stone pain, waiting for hrs and then if u ask them they reply that they are busy.9 hrs I was waiting on chair and 3-4 hrs with pain until they gave me painkiller injections.dumb thing is that they put the drip in the arm and still giving injection on the shoulder why not in that drip bcz normally doctors injection in vain for kidney stone and the nurses not trained how to inject I think. In 8-9 hrs all they did is blood sample 1 scan and 1 injection.

Looked after straight way by doctors and Nurses.. Nurse Gagandeep did blood test, Treated me with great care and then dr had an thoroughly assessment. Quiet satisfied with how i was looked after.😊

I went to the Cath Lab in the Northern Hospital. I had a very good experience, everyone was helpful and keen to do their job and to be there. Just amazed how multicultural the place was, which is fantastic. I had my procedure in a relatively short time and they called me the day after to check on me. They sent me home with instructions on follow up and they explained everything to me before that. Thank you to everyone of you and sorry for not mentioning names. Well done!

The doctors, nurses and everyone in between were the best at the Northern hospital. Friendly, caring and professional. Thank you

A big thank you to the maternity staff. My girl was a preemie and spent 15 days in NICU. All thanks to doctors, nurses, midwives, support staff. They all were so supportive and very well known about what they are doing.. I had good experiences.

Been here just over 4 months and i fully agree all staff is wonderfull but other paitients shocking, and i might say if i were to travel over seas i would at least learn the basics of the language there.. all hospital are terrible places to sleep being checked every to hours sees to that but the patients that use their voice rather than the buzzer so annoying.. the food for me was terrible but uber eats saved my life there.. I went in at 94 kg and haven't left yet but I'm down to 80 kg so thank..

Premium care provided and super helpful doctors and nurses! I had the best experience ever with my delivery via C-section at the hospital on 24th May 2022. All the staff were very nice and professional from start to end, you guys are superstars! Really appreciate the work you all are doing. Highly recommend this hospital ⭐️⭐️⭐️⭐️⭐️

I'm currently at day 11 in Northern Hospital . I'm very surprised at the negative comments , as I've found all the staff to be friendly and extremely competent ! The food has been good , it's not a five star restaurant , so don't expect one . It is however tasty and plentiful . The Medical staff are second to none and have treated me with respect and empathy . I am hoping that this is the end of my Hospital stays for a long time , however if I have to go , my preference will be the Northern . Thanks to all the team who made my stay 'doable'

Assaulted by hired security, with no provocation including cutting off my air supply. Get home they have left my meds in their safe so I phoned and promised they would courier up, (1.5 hours drive) so no pain relief for 24 hours. I feel a legal proceedings coming on.

Never go here. Their negligence are extremely high. I no longer have a functional knee because of them. Some how they missed 1 rapture tendant and a partial torn tendant. If you did your job you would have sent me in for surgery but now it is way to late.

Absolutely the worst hospital to go to. None of the staff know what’s going on. My father in law was taken by ambulance after having a stroke at home. An MRI was supposed to be performed. Two days later he’s sent home with no MRI done. If you need a hospital don’t go there.

Went to the ED on 11/7. Wait time as you would expect in an ED, but was seen to, attended to, and checked on by the doctor and nurse looking after me regularly. For the pressure these guys are under they are amazing. Thanks for looking after me 😊

I was admitted with a back injury and a brain bleed (subdural hematoma). I stayed in SSU and then was moved to Ward 4 room 6. I was very well looked after. Nursing staff, doctors, occupational health, radiology were all professionals, kind and caring with a sense of humour. Food was also great. Thank you Northern hospital and keep up the good work!👏🏻👏🏻👏🏻

Worst hospital ever, had a bad infection to my hand and got transferred 2 and half hours from a country vic hospital for surgery. Had to fast from 6.3am and got told at 10.30pm it was cacelled! Times this x 3 it's now Friday night and they still refuse to treat me. Patients are treated like cattle and people are discharging themselves at 10 o'clock at night. I bet no member of the board would send a family member here. I have private insurance but this was the only available with a plastic surgeon. Never again.

ATTN EMERGENCY SPECIALIST DR ''JAMES HAYES'', STAY CLEAR FROM THIS MAN!!!!! lets say a month or so ago my mum admitted herself into the northern due to a long lasting cough she had, they do an analysis, mind you she was already showing all symptoms for cancer and yet no one in the department could tell, goes to show all their incompetences ,i typed in cancer symptoms in google and took me 4 minutes to know cancer symptoms, these people did a doctors degree and still can't manage to know what lung cancer symptoms are. anyway she gets discharged with with a prescription to pain killers, antibiotics and Panadol, saying its an infection. they also booked her in for a lung check up in the next week or so to come back to hospital and see how things are going, she returns to work and collapses, gets rushed to hospital and DR JAMES HAYES attends her, really I felt disgusted even typing Dr before that devils name, this was his comment to her for calling the ambulance , DID YOU CALL THE AMBULANCE TO FAST TRACK YOUR LUNG APPOINTMENT AND JUMP THE QUE? like really??. aren't you doctor that's sworn by an oath to help people and gain their trust with you, all my mother wanted was HELP that's all nothing else, and you shoved that in her face, blood tests were laid out and refused she got discharged AGAIN!!! LIKE WOW seriously, I can't believe this. mind you she's arrived twice, by the second time wouldn't you think something is wrong? she was clearly showing symptoms for lung cancer, continuous cough, swollen face, trouble breathing etc, yet still couldn't understand what's going on, like what a circus. So she gets discharged and sent back home. couple of days go by and she collapses again at home, pretty much to the point where she had a stroke, gets rushed into hospital, where finally ohhhh noooo okay something is wrong here, 700ml of fluid was drained from her heart and lungs with being diagnosed with stage 4 lung cancer. please if JAMES HAYES ATTENDS YOU PLEASE STAY AWAY FROM HIM HES A CRIMINAL AND SHOULDN'T BE A HOLDING THE TITLE AS DOCTOR, JUST ANOTHER SCUMBAG THAT COMES TO WORK AND WORRIES ONLY ABOUT HIS PAY CHECK. TIME TO WRAP THINGS UP, YOURE THREAT TO SOCIETY!!!!

I've been to the northern recently to have my child and then also to emergency when he was unwell and I could not be happier. The staff, service, and facilities were great. I can't thank the hospital enough for the professionalism and high standard or service I have experienced. Angels all of them! xxx

Came here for a cyst removal and would call this a joke. Had 5 different nurses come in and 3 said I didn’t need surgery and 2 said I did. Unprofessional. Then when I was asked about mental health they never connected me to someone. I asked for pain relief and never got it. They also seem pretty unorganised and slow to get things done. At the end of the day they did help me get better and they’re doing they’re job but it shouldn’t be this much of a hassle for a cyst (I’ve been here a total of around 39 hours)

Presented to the ER at 5 am for stitches Sat on a steel bench in the hallway until 10pm before getting a bed after trying to leave Then sent home at 11am the next day and told to return at 3pm Thursday for surgery Received a phone call Wednesday night to postpone surgery until Friday Then on Thursday night receive a phone call to say I could have the surgery next week maybe? Joint needs a shake up for certain and some decent management Useless

Maternity Section (MAC) Best Midwives and doctor. I had my first baby here and so much supportive Midwives for delivery and after care. But only thing I didn't like was sending home in early labor as it was quite not manageable at home and I was 3 cm dilated still sending home and suddenly in an hour I turned 6 cm dilated. If they had send me home/ or we left at that point might be I had given birth in car or home.

Worst hospital with unhelpful staff i understand that they are also under pressure but my mother was so bad last night couldn't due to dizziness her sight was going blurry and no one would see her or give her any medication. and we were told that a nurse will do round checking up on the patients in the emergency and i was in that room for about 4hrs and not 1 person checked on my mum i didn't even see a nurse help anyone or do any sort of rounds very upset with the circumstances we had to leave go home and then call the ambulance just so she can see a doctor. Not good enough they really need to step up there game pathetic worthless bunch of so called doctors and nurses.

Either you read my review here or are browsing through the numerous terrible ratings of how workers themselves vouch to say this is a worse hospital they’ve worked at, people claiming that their experiences are better in a 3rd world country’s or how there are legitimate deaths in the waiting room of the emergency room whilst waiting for treatment. My girlfriend and I rocked up at 10pm for treatment for her nerve pain + endometriosis (a condition/illness thats meant to be one of the most excruciating pains a human can feel) until 6:30am where we were only given a prescription to pain meds. The doctor came in after 8.5 hours, pressed on her stomach a few times and was like “yep! go see a GP!”. She was only given a singular Panadol to endure those hours. She was shivering the whole time and could barely stand by the end of it and was only given a warmed blanket when requested but then said that they had ran out of warm blankets? Was told to lie down on the chairs because they didn’t have a singular bed left in the hospital for her to lie down in. Not to mention during our wait we experienced a woman collapsing onto the floor and being told rudely to get up off the floor and wait your turn like everyone else after she communicated she was in searing pain - she was throwing up constantly all night. Another person was unable to stand and giving off cold sweats whilst being held up by his girlfriend only to be questioned about their legitimacy for 30 minutes until they finally got let in. Waiting room staff was unnecessarily rude to my girlfriend and others all night giving attitude for seemingly no apparent reason. Once we were finally in there was bandaids and trash absolutely everywhere. It breaks my heart reading other’s reviews that people have lost their loved ones because of poor management and staffing. I’d love recommend this hospital only for emergencies but I can’t even do that.

My husband had some chest pain and was sent to Northern last Friday by Dr Choudhury at Lalor Plaza Clinic.From the moment we arrived we went through amazingly efficient Triage staff. Into ED then quickly to RESUS . After some time of careful and constant monitoring Michael went straight to Chest Pain Clinic. Here he was met by a most professional team in a bright, clean and modern clinic. He had an angiogram, immediate stent and went home within 48 hours. We commend Dr Katie Smith, and Dr Omar and the Cardiology Dr ( apologies I’ve forgotten her name). Nurses Tara, Carol, Smiti and Joel were all so calming, transparent in procedures and most efficient and seamless in their work with Michael. We could not recommend the Northern Hospital in Epping more.Thank you for saving Michael’s life.

Haven't been here in almost a decade but had to attend the ER this morning. With the waiting room half full, I ended up being seen within 15min (priority case I guess) My concerns and symptoms were taken seriously, and staff were very professional and polite. After my IV and antibiotics, I did have to wait in the main waiting room for several hours for my test results to come back as the hospital became very busy and there weren't any beds left available. I'm not going to fault them on that as they were swamped. Overall I'm happy with the level of care I received. It's a public hospital so of course they're going to be busy but it really did seem as though all the staff were doing their best and trying to manage the beds as best they could.

I understand if the staff are having a bad day. & I understand hospitals are busy & nonstop. But I have called countless times trying to get in touch with my brother who is in the hospital. I’m from Queensland or I would drive there or catch a flight but I am in no position to do so. Every single time I’ve called the staff are snappy & rude. Sighing & don’t want a bar of what I have to say. I gave my name & number to a lady named felicity & she was absolutely disrespectful. As though she didn’t have time for what I had to say. She said she’d pass my details on when I did get in contact with him via a different way he had no clue. I’m disappointed.What if the staff were in my shoes worried sick. They need to do better.

My 4 month old son was admitted to the Northern Hospital a few nights ago due to a fever, breathing difficulties and an unresponsive episode. We were kept in ED with no cot for my son, I had to hold him for 4+ hours and this was not good having body heat against each other when he was already with a fever. They told me there was no cot. He was never put into the paediatric ward. In particular the nurse Pree was unacceptable. She did not check his temperature once, she observed his breathing from 2m away once, but most terrifyingly, when I requested to use a toilet for the first time in 4hours so I could change my pad (first period post partum) - they hadn’t allowed me to prior, I was told the nurse would watch my 4 month old as there was no cot. When I returned moments later, my son was lying on and adult hospital bed with no sides, and the said nurse was metres away talking to a colleague. THIS IS SO DANGEROUS and not within duty of care. I want to report Pree.

Gynaecology Team, especially Dr. Kate and Dr. Alex have been amazing. Dr. Kate went above and beyond for my treatment. I appreciate it.