Turkish Airlines image

Turkish Airlines

Travel agency Airline

😠 The worst airline ever. Their customer care is really bad. There is a lady in Erbil airport her name Ban I believe, she is the rudest, and the worse. I missed my flight because of her poor knowledge. I will not let this go I’ll fill a complaint in USA about this and get it fixed. I will never book f... People often mention flight,


Address

Shorish St., Erbil, 44001, Iraq

Website

www.thy.com

Contact

+964 750 196 0111

Rating on Google Maps

3.60 (110 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: Closed
  • Saturday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bashair O. 4 years ago on Google • 5 reviews
    The worst airline ever. Their customer care is really bad. There is a lady in Erbil airport her name Ban I believe, she is the rudest, and the worse. I missed my flight because of her poor knowledge. I will not let this go I’ll fill a complaint in USA about this and get it fixed. I will never book flight with Turkish airline
    5 people found this review helpful 👍

  • 1/5 Shai M. 2 years ago on Google • 7 reviews
    I always travel with THY until my last experience in Dec 2020 when Lara (THY Operation Manager) was rude and overcharge my 5 extra kilos. I witnessed she ease the same for rest and waived 20+ kilos for others who made personal connections. I will never travel with them.
    3 people found this review helpful 👍

  • 4/5 Lilav K. 2 years ago on Google • 212 reviews
    Polite and helpful staff, went there to reserve a seat before check in but unfortunately they were unable go do it as it was restricted from Manchester airport..

  • 5/5 Sabri A. 1 year ago on Google • 94 reviews
    Best flayed that I used with best customer service with nice people
    1 person found this review helpful 👍

  • 5/5 cute A. 7 months ago on Google • 111 reviews
    People there are cooperative with good manners and they will try to help you with everything they can

  • 5/5 Ninyas S. 1 year ago on Google • 11 reviews
    Missed my flight due to delay but staff at istanbul airport booked new flight and a luxury accommodation for me and my family. Thanks.
    1 person found this review helpful 👍

  • 5/5 Maryam F. 1 year ago on Google
    Great planes to take, good prices, everything is available and helpful staff.
    1 person found this review helpful 👍

  • 1/5 Lulu & Leia's W. 5 years ago on Google • 28 reviews
    I travelled from Erbil to turkey / sweeden The Employees were So rude When they weigh my lag age bags , they were disrespectful , I felt daisy was Because they didn’t listen to me The final check , they took powder coffe , after they charged me 200$ , I never advice people to choose this company , because of rude , stupid staff , but the plain was nice , comfortable ,

  • 5/5 Pr. A. 3 months ago on Google • 5 reviews New
    These guys are the absolute best airlines for flying across the big pond. They may have a little bit higher fares but the service makes up for it!

  • 1/5 Yousef A. 2 years ago on Google • 5 reviews
    Bad Airlines because always changing the schedule of the flights. They had charged my flight's schedule three times only this month, my flight in next two months.

  • 4/5 Hemin Abdullah Mahmood (. 1 year ago on Google
    One of best airlines

  • 4/5 Basim R. 2 years ago on Google
    Excellent service, friendly staff , too bad flight was fully booked 😂.

  • 1/5 R A. 1 year ago on Google
    It's the worst airline ever!

  • 1/5 Sam B. 1 year ago on Google • 2 reviews
    They don’t help, I paid 65€ extra for my ticket to change the flight when i want, And then they can’t change it!! I have to buy new ticket for 450$ 🤣🤣 🤣
    2 people found this review helpful 👍


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