Featured Reviews


Frequently mentioned in reviews: hotel (53) good (22) room (19) great (17) stay (17) restaurant (16) service (16) Marco (15) parking (14) staff (14)
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  • 5/5 Iñaki C. 3 years ago on Google
    (Translated by Google) Hotel in a charming and recently renovated villa in the central Gros district. It has a large parking lot that is great for being San Sebastián. They also have a cafeteria with a terrace and views of the mountain. Quite a discovery for someone from Bilbao like me. I will certainly repeat. (Original) Hotel en una villa con mucho encanto y recién renovada, en el céntrico barrio de Gros. Tiene un parking amplio que para ser San Sebastián está genial. También tienen cafeteria con terraza y vistas al monte. Todo un descubrimiento para alguien de Bilbao como yo. Sin duda repetiré.
    4 people found this review helpful 👍

  • 5/5 Yanni c. 9 months ago on Google • 409 reviews
    I traveled from VA 🇺🇸 to Madrid and rented a car at the airport, so I need a hotel with parking. Since the day I arrived, the front desk, the restaurant, the rooms, everything was perfect. Everybody was so friendly and helpful, the food at the hotel was 5 🌟, fresh, well made, on point. I'm glad I paid breakfast! I will be back here for sure. 10 minutes walk from the beach. Quiet neighborhood with a lot of police patrolling the area.
    1 person found this review helpful 👍

  • 5/5 Peter G. 1 year ago on Google
    A highlight of our 3-month Iberian Peninsula road trip ❤️. From the incredible welcome from Marco, his recommendations for restaurants and places of interest - to the personal, friendly and attentive service from all other hotel staff during our stay, we can’t recommend Hotel Bidaia highly enough! Our room felt new, was spacious and clean, and had a lovely balcony and view towards the mountains. The renovation of the old home that is now the hotel feels very architectural and is amazing in how it blends the old with the new in a very sympathetic way. The bar and restaurant is open for breakfast and lunch - and right through until late for dinner and drinks. We had dinner one night and it was as good as any of the food we enjoyed in the old town. Parking was very convenient and although outside the area was secure at night. It really felt like our home away from home. Highly recommend ❤️!
    3 people found this review helpful 👍

  • 5/5 Icíar 3 years ago on Google
    (Translated by Google) We were having some delicious chillies and potato omelette on the terrace. Very comfortable! The detox juices and the poached egg are recommended. Exquisite treatment! This site promises. (Original) Estuvimos tomando unas deliciosas guindillas y tortilla de patatas en la terraza. Muy a gusto! Recomendable los zumos detox y el huevo escalfado. Trato exquisito! Este sitio promete.
    2 people found this review helpful 👍

  • 5/5 Craig S. 4 months ago on Google • 406 reviews
    This hotel is incredible. The location is perfectly located in a quiet neighborhood but a very short walk to all the places you will want to go. We had a car driving the country so the private free and secure parking was well appreciated. And the staff couldn't be more warm and friendly and helpful! Thanks to Telmo and Belen our needs were all supported. Plus the food there is also wonderful and Mark's and Antonio were also great. We will try to stay here every time we come to San Sebastián.

  • 5/5 Pauline M. 7 months ago on Google • 398 reviews
    Fantastic boutique hotel. Warm friendly staff. Beautiful room. Well placed for visiting old town and beaches.

  • 5/5 daniel d. 3 years ago on Google
    (Translated by Google) A unique place on Avenida de Ategorrieta. Co its cafeteria open to the public and with reasonable prices. Very nice terrace. Rations ... (Original) Un lugar único en la Avenida de Ategorrieta. Co su cafetería abierta al público y con unos precios razonables. Terraza muy agradable. Raciones...
    1 person found this review helpful 👍

  • 5/5 S R. 1 year ago on Google
    We had a wonderful time at the hotel. The staff was very friendly and informative. He gave us a lot of recommendations. The room was clean and had a great view. Convenient parking slot out front and great location.
    1 person found this review helpful 👍

  • 5/5 Marco V. 1 year ago on Google
    The views from the room were amazing. The beds are really comfortable. Breakfast im the terrace was delicious. We tried the restaurant and it was very good. Couldn't expect so tasty food. We also rented bicycles at the Hotel which was very nice. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Patxi G. 3 years ago on Google
    (Translated by Google) Beautiful. (Original) Precioso.
    1 person found this review helpful 👍

  • 5/5 Cam 1 year ago on Google
    Great place to stay. Cozy bar and restaurant, and most of all Great, Exceptional customer service . Free parking. 5 minute walk to river promenade and Cathedral.
    1 person found this review helpful 👍

  • 5/5 Chad Harrison F. 1 year ago on Google
    First, let's lead with the most important trait, the staff. They were wonderful, especially for us non-Spanish speaking. Second, though we booked the least of their rooms it was wonderful! Great room, great bed, great bathroom. And finally, the location was great. Outside of the hurry of downtown but close enough to walk.
    1 person found this review helpful 👍

  • 4/5 Joe W. 2 years ago on Google
    Great place to stay, nice short walk from the beach and downtown area. Room size is good, breakfast is terrific. Staff here are awesome.

  • 5/5 dori p. 3 years ago on Google
    (Translated by Google) Elegant, spacious, good parking and very pleasant treatment, Marco is very helpful and attentive ... (Original) Elegante, espacioso, buen aparcamiento y trato muy agradable, Marco es muy servicial y atento...

  • 5/5 Bernardo P. 3 years ago on Google
    (Translated by Google) The hotel is completely new, well decorated and with all the services and facilities necessary for a pleasant and comfortable stay. The views from the room and the balcony are fantastic and the hotel has a private parking space. Marco was a very friendly and available host. Even though he was passing through for one night, Marco recommended a good place to dine in downtown San Sebastián. Breakfast is great with typical products from the region and several options. Finally, excellent choice in the Portuguese brand of shower gel and soap. Definitely a place to return to get to know San Sebastián and the Basque Country better. (Original) O hotel é completamente novo, bem decorado e com todos os serviços e facilidades necessárias para uma estadia agradável e confortável. A vista do quarto e a varanda são fantásticas e o hotel disponibiliza lugar de estacionamento em parque privativo. O Marco foi um anfitrião muito simpático e disponível. Mesmo estando de passagem por uma noite, o Marco recomendou um bom local para jantar no centro de San Sebastián. O pequeno almoço é óptimo com produtos típicos da região e várias opções. Para finalizar, excelente escolha na marca Portuguesa de gel de banho e sabonete. Definitivamente um lugar para voltar para conhecer melhor San Sebastián e o País Basco.

  • 5/5 José Antonio Sánchez M. 3 years ago on Google
    (Translated by Google) We have spent some fantastic days at this Hotel. Marco has been super attentive and has made us feel very comfortable. The comprehensive reform is just released and everything is just fine. We will be back for sure !! (Original) Hemos pasado unos días fantásticos en este Hotel. Marco ha estado súper atento y nos ha hecho sentir muy confortables. Esta recién estrenado la reforma integral y todo es a las mil maravillas. ¡Volveremos seguro!!

  • 5/5 Ester 3 years ago on Google
    (Translated by Google) We were eating some portions at Hotel Bidaia and we loved it. The food, quality, and the place beautiful. We were inside the cafeteria because it was raining but it also has a terrace where you have to be super comfortable. Very friendly waiters and owner. A perfect place to have a drink in Jai Alai. We will be back for sure. (Original) Estuvimos comiendo unas raciones en Hotel Bidaia y nos encantó. La comida, de calidad, y el sitio precioso. Estuvimos dentro de la cafetería porque llovía pero tiene también terraza donde se tiene que estar súper a gusto. Los camareros y el dueño muy amables. Un sitio perfecto para tomar algo por Jai Alai. Volveremos seguro.

  • 5/5 James M. 3 years ago on Google
    (Translated by Google) Very luxury and spacious. (Original) Très luxe et espacieux.

  • 5/5 Tania C. 3 years ago on Google
    (Translated by Google) A hotel with a lot of charm ... spacious and bright rooms, original and tasty portions ... I'll be back soon !!! (Original) Un hotel con mucho encanto...habitaciones amplias y luminosas, raciones originales y sabrosas...Volveré pronto!!!..

  • 5/5 Ana M. 3 years ago on Google
    (Translated by Google) 🇹🇩A fantastic hotel !!! Location, staff, food, cleanliness, everything exceptional ❤️❤️❤️. I highly recommend. I will definitely repeat. Oana Magdalena, Romania. (Original) 🇹🇩Un hotel fantástic!!! Locatia, personalul, mancarea, curatenie, totul exceptional ❤️❤️❤️. Recomand foarte mult. O sa repet cu siguranta🥰🇷🇴. Oana Magdalena, Romania.

  • 5/5 David Justicia c. 3 years ago on Google
    (Translated by Google) The best by far cleanliness and well cared for Super family treatment (Original) El mejor con diferencia limpieza y bien atendidos Trato super familiar

  • 5/5 Nonew n. 2 years ago on Google
    Very cozy and elegant boutique hotel. Fantastic rooms and service. A great choice

  • 5/5 Mal aka Cane D. 3 years ago on Google
    Beautiful looking building, both inside and out. My room was spacious and stylish, with a stunning mountain view. On arrival I was greeted by Marco, who spoke English fluently, but was more than happy to speak Spanish slowly for me as I am currently learning. I took my evening meal in the hotel restaurant, and despite not having any vegan options, they were happy to adapt a couple of their dishes for me, which were simple but well executed. I'll defintely return on my next visit to San Sebastian.

  • 5/5 Kar*in B. 1 year ago on Google
    Smaller newer hotel with warm hospitality and excellent service ( kudos to Marko). We had a room with a terrace facing the road which was very spacious and well appointed. The renovation of this older estate home into a moden, comfortable hotel was very well done. We liked the outdoor seating and on-site restaurant. Food was good. There is noise from the busy road, which is to be expected in this busy city. It is a 25 minute walk to the old town.

  • 5/5 Marin C. 2 years ago on Google
    Brand new, nicely appointed interiors in a charming historic exterior. Convenient, quiet location an easy walk to La Concha/La Kontxa. Marco is so warm, kind, and very helpful. A lovely place to stay. Good tapas in the restaurant!

  • 5/5 Olga K. 1 year ago on Google
    Very good hotel. We prolonged our stay for one more night. Super. Thanks to the service👍👍👍👍👍

  • 5/5 Angela T. 1 year ago on Google
    We had a really wonderful stay at this hotel. We are a couple on a family holiday that wanted access to San Sebastian and Pasaia by bike (where the rest of our family stayed). We found this pretty easy to do and cycling to and around San Sebastian is particularly beautiful! The hotel rents out bikes and there is a handy long cycle route to these locations so we felt very safe. As in the other reviews, the bikes need a little maintenance. Staff were quite happy to swap when we found one of the pedals was slightly loose. The person who welcomed us was especially friendly and helpful. He made some excellent recommendations for food, drink, travel and places to visit. He put us at ease and made us feel very excited for our stay. His English is excellent which was handy because our Spanish is unfortunately terrible. Parking was easy and plentiful. The restaurant food was delicious and the service good. We had duck confit and some wine. The view in the room was beautiful and the terrace a lovely place to relax on. The room itself was very comfortable, modern and clean...we loved it! The shower was great and we felt we had everything we needed for our stay.

  • 5/5 Phoebe S. 1 year ago on Google
    Marco was lovely & really informative- recommending places to eat etc! Parking is easy, right outside the hotel. The hotel itself is stunning, bar/restaurant is lovely & the rooms are perfect. We stayed in the attic room, amazing high ceilings which made the room feel even bigger than it was. Everything was clean & tidy. The bed was incredibly comfy, especially the pillows, we honestly wish we could buy them to take home. It’s a perfect location too, only a short walk into the centre. Genuinely can’t fault the stay at all, we hope to return in summer & stay for longer. I don’t know why you’d stay anywhere else, it has everything (for a great price too)

  • 5/5 Lisa S. 1 year ago on Google
    Friendly service is the high mark of this hotel. My cousin and I stayed 4 nights and enjoyed the excellent service which for us began before the trip with recommendations and answering questions. The location as others have pointed out is about 5 minutes from the bridge and 20-25 minutes from old town. We hiked to Pasaia from the hotel one day and in the other direction another and mid stay rented a car to spend the day in Bilbao. The breakfast choices are perfect and there doesn't feel like a set time by which you must eat breakfast, everyone is accommodating morning until evening. The rooms are immaculate and very nice bathroom. I had the smallest room and it was sufficient. There is definitely road noise or sometimes late night noise of people outside which is to be expected on a main boulevard. As is true for most successful businesses, the staff here with together to provide excellent customer service and it makes all the difference. The hotel is a place you could be at for the day and relax inside or out and we did not get to enjoy everything they had to offer but I wouldn't stay anywhere else if returning to San Sebastian.

  • 5/5 Farid B. 1 year ago on Google
    Fantastic customer service..maybe I will say to have some English or French channels.. And Marco is going to smile will be nice to have nespresso machine in the room... Anyway nothing to complain Gracias the team

  • 5/5 Ana C. 1 year ago on Google
    Very nice hotel.The family room was very spacious and comfortable. The staff were very friendly and helpful!The food was fantastic, and they cooked for us a special dinner for the kids that wasn't in the menu. Thank you very much!

  • 5/5 Clément F. 11 months ago on Google
    Excellent value for money. Beautiful and trendy hotel. Obviously not the ideal location in the old town but only a 20 minute walk with lots of bus. Really nice hotel managers. I know where to stay in san sebastian now !

  • 5/5 Chen R. 10 months ago on Google
    Very good hotel free parking, good cafeteria, the stuff is great. 20 minutes walk from the main historic area.

  • 5/5 sajin s. 4 months ago on Google • 19 reviews
    Amazing team. Telmo was amazing. He even send us a list of places to eat and visit. Marcos was always smiling and friendly. He made our son very happy by offering biscuits every day. The rooms were clean and very comfortable thanks to the housekeeping team. Over all a great experience and we shall return

  • 5/5 Carmen Nepote L. 3 years ago on Google
    (Translated by Google) An experience to repeat, both the facilities, the terrace and the very nice staff! We will be back! (Original) Una experiencia para repetir, tanto las instalaciones, como la terraza y el personal muy agradables! Volveremos!

  • 4/5 Jon I. 3 years ago on Google
    (Translated by Google) Nice newly renovated hotel near the Zurriola area. The bar is very good and the terrace is very nice to have a drink. (Original) Bonito hotel recién reformado cerca de la zona de la zurriola. El bar esta muy bien y la terraza es muy agradable para poder tomar algo.

  • 5/5 Enrike A. 3 years ago on Google
    (Translated by Google) Family hotel with excellent treatment from all the staff. All the details cared with care. To repeat as soon as possible. (Original) Hotel familiar con un trato excelente por parte de todo el personal. Todos los detalles cuidados con mimo. Para repetir en cuanto se pueda.

  • 4/5 m.angeles G. 3 years ago on Google
    (Translated by Google) The cafeteria is very spacious and the tables are spaced apart, the service is good, there are toasted portions and during the week a menu at € 14, adequate prices (Original) La cafetería es muy espaciosa y las mesas están distanciadas, el servicio bueno, hay raciones tostas y durante la semana un menú a 14 €, precios adecuados

  • 5/5 Marie H. 3 years ago on Google
    (Translated by Google) Hyper modern hotel in a period family house. Super friendly welcome, varied breakfast. Impeccable room. The parking lot is in the hotel with enough room to maneuver without problem. Only downside, we were on the railroad side and there are a few trains passing by, but the night is calm. The old town and the seaside are within walking distance. I recommend without hesitation! (Original) Hôtel hyper moderne dans maison familiale d'époque. Accueil super sympa, petit déjeuner varié. Chambre irréprochable. Le parking est dans l'hôtel avec suffisamment de place pour manœuvrer sans problème. Seul petit bémol, nous étions côté chemin de fer et il y a quelques trains qui passent, mais la nuit est calme. La vieille ville et le bord de mer sont à quelques minutes à pied. Je recommande sans hésiter!

  • 5/5 Naia O. 3 years ago on Google
    (Translated by Google) Very good customer service, a spectacular room with incredible views and a lot of tranquility. 100% recommendable. (Original) Muy buena atención hacia los clientes, la habitación espectacular con vistas increíbles y mucha tranquilidad. Recomendable al 100%.

  • 4/5 Paqui A. 3 years ago on Google
    (Translated by Google) It was a gift from my daughter and the truth is that we have been very well, the room is phenomenal, the breakfast very good and all the unbeatable staff. PHENOMENAL (Original) Fue un regalo de mi hija y la verdad es que hemos estado muy bien, la habitacion fenomenal, el desayuno muy bien y todo el personal inmejorable. FENOMENAL

  • 5/5 Fran G. 3 years ago on Google
    (Translated by Google) Outstanding hotel !!!! Incredible attention, if I could put 6 stars I would. First class facilities, warmth and impressive human quality. Highly recommended. Value for money that you will not believe paying so little for such an excellent place !!! Recommended 1000x100 !!! (Original) Sobresaliente hotel!!!! Increíble atención, si pudiera poner 6 estrellas lo haría. Instalaciones de primer nivel, calidez y calidad humana impresionante. Muy recomendable. Relación calidad precio que no podrás creer pagar tan poco por tan excelente lugar!!! Recomendable 1000x100!!!

  • 5/5 Victoria M. 3 years ago on Google
    (Translated by Google) Very good relation cost quality. We ate very well, the apple compote and hazelnut salad was delicious! Friendly, fast service and the place beautiful and clean. Highly recommended (Original) Muy buena relación precio-calidad. Comimos muy bien, la ensalada de compota de manzana y avellanas estaba riquísima! Servicio amable, rápido y el lugar precioso y limpio. Muy recomendable

  • 5/5 Juan E. 3 years ago on Google
    (Translated by Google) Very good service, food and price also good (Original) Muy buena atención, comida y precio tambien bien

  • 5/5 Erkilio 3 years ago on Google
    (Translated by Google) Old school renovated into a hotel. Very good quality / price ratio. The service and food in the restaurant are great. The rooms are comfortable and quite spacious. It has parking to leave the car. My partner and I spent a few days this Christmas and we were pleasantly surprised. Highly recommended. (Original) Antiguo colegio reformado en un hotel. Relación calidad/precio muy buena. El servicio y la comida del restaurante son estupendos. Las habitaciones cómodas y bastante amplias. Dispone de parking para dejar el coche. Mi pareja y yo pasamos unos días estas navidades y quedamos gratamente sorprendidos. Muy recomendable.

  • 5/5 Naroa V. 3 years ago on Google
    (Translated by Google) We have been great both adults and children, the perfect prices for the place that it is. The place is beautiful and spacious and has parking. (Original) Hemos estado genial tanto adultos como niños, los precios perfectos por el sitio que es. El lugar es precioso y amplio y tiene aparcamiento.

  • 5/5 nicolas p. 3 years ago on Google
    (Translated by Google) Very nice hotel, very comfortable, everything redone following 2 years of work by Marco and his family: superb achievement 15 minutes walk from the beach, with all the comforts for a stay as a couple or as a family !! We are won over and have just returned for the second time this December. To French: the restaurant is open !! and respect the necessary sanitary measures. well done (Original) Hôtel très sympa, très confortable, tout refait suite à 2 années de travaux par Marco et sa famille : superbe réalisation à 15mn à pieds de la plage, avec tout le confort pour un séjour en couple ou en famille !! Nous sommes conquis et venons d'y revenir pour la deuxième fois ce mois de décembre. Aux français : le restaurant est ouvert !! et respecte des mesures sanitaires nécessaires. Bravo

  • 5/5 Anne-herveline L. 3 years ago on Google
    (Translated by Google) A warm welcome, a magnificent hotel, a restaurant worthy of the big names, spacious, calm and magnificent rooms. And in addition, less than 10 minutes from the beach. A faultless one. I recommend 1000% (Original) Un accueil chaleureux, un hotel magnifique, un restaurant digne des grands noms, des chambres spacieuses, calmes et magnifiques. Et en plus à moins de 10min de la plage. Un sans faute. Je recommande à 1000%

  • 5/5 Pablo S. 3 years ago on Google
    (Translated by Google) Innovative restaurant with very good quality / price. Hotel with close and pleasant treatment, highly recommended. (Original) Restaurante innovador con muy buena calidad/precio. Hotel con trato cercano y agradable, muy recomendable.

  • 5/5 SilviaLourdes Albornoz M. 3 years ago on Google
    (Translated by Google) We spent two days in this hotel 100% recommended the excellent cleaning and the rooms as well, a fantastic attention from all the staff we will surely return (Original) Pasamos dos días es este hotel 100% recomendable la la limpieza excelente y las habitaciones también, una atención fantástica por parte de todo el personal seguramente volveremos

  • 5/5 Marisol de arriba v. 3 years ago on Google
    (Translated by Google) Modern and cozy good treatment (Original) Moderno y acogedor buen trato

  • 5/5 Gonzalo Lapazar? Z. 3 years ago on Google
    (Translated by Google) Very nice and characteristic building, very well located, perfect to spend a few days (Original) Edificio muy agradable y caracteristico, muy bien situado, perfecto para pasar unos días

  • 3/5 Jesus E. 3 years ago on Google
    (Translated by Google) A very nice corner (Original) Un rincón muy bonito

  • 5/5 Sandra U. 3 years ago on Google
    Best tortilla and coffee in San Sebastian

  • 5/5 Carol m. 3 years ago on Google
    (Translated by Google) Looking forward to repeating the experience of spending a few days in this hotel. Great charm and friendliness of the staff. The restaurant a delight. Highly recommend this accommodation. (Original) Deseando repetir la experiencia de pasar unos días en este hotel. Gran encanto y amabilidad del personal. El restaurante una delicia. Altamente recomendable este alojamiento.

  • 5/5 Marina A. 3 years ago on Google
    (Translated by Google) What a wonderful hotel! We were in October and we loved it! It has a lot of charm and is in a quiet area but super close to the old town and city center. They also treated us great and we ate great! We will be back for sure! (Original) Que maravilla de hotel! Estuvimos en Octubre y nos encanto! Tiene montón de encanto y esta en una zona tranquila pero super cerca del casco antiguo y centro de la ciudad. Ademas nos trataron fenomenal y comimos estupendamente! Volveremos segurísimo!

  • 5/5 Sergio rojo o. 3 years ago on Google
    (Translated by Google) Good place, excellent breakfasts and the best menu of the day. (Original) Buen sitio, inmejorables desayunos y mejor menú del día.

  • 5/5 Mar P. 3 years ago on Google
    (Translated by Google) A magnificent place with an ideal terrace and charming service The manager of the hotel is very friendly The kitchen is very good VERY RECOMMENDED (Original) Un sitio magnífico con una terraza ideal y un servicio encantador El director del hotel amabilisimo La cocina muy buena MUY RECOMENDABLE

  • 4/5 Eva A. 3 years ago on Google
    (Translated by Google) Large outdoor terrace for an aperitif or a coffee in the afternoon. Very attentive staff (Original) Gran terraza al aire libre para tomar el aperitivo o un café a media tarde. Personal muy atento

  • 5/5 Javier Miguel Gascón N. 3 years ago on Google
    (Translated by Google) Beautiful place and good cuisine (Original) Precioso lugar y buena cocina

  • 5/5 François-Xavier R. 3 years ago on Google
    very nice & beautiful hotel. the team is very helpful and spend time with the clients to please them. I definitely recommand and we will come back

  • 4/5 Jesus Sarría F. 3 years ago on Google
    (Translated by Google) Good quiet and nice place (Original) Buen sitio tranquilo y agradable

  • 5/5 Josean j. 3 years ago on Google
    (Translated by Google) Nice new hotel, (Original) Hotel nuevo y agradable ,


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