Featured Reviews


Frequently mentioned in reviews: room (19) hotel (14) booking (8) dirty (7) refund (6) told (6) stay (6)
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  • 1/5 Jad Abou R. 2 years ago on Google • 14 reviews
    Very Bad service. They steal your money and they will refund. I booked through booking, when i reached there, No sign for the hotel. I waited under the rain for 10 minutes and trying to call them and no one was picking up the phone. When they came, They told me that no room available, But i already booked and paid through booking. When i asked for refund they told me is booking issue and i have to take my money from booking. I contacted booking and they send an email for the property to accept my cancellation and have my refund but they didnt approve it. They send me to another hotel which is so dirty. Dont waste your money there!!!
    16 people found this review helpful 👍

  • 1/5 Lee K. 1 year ago on Google • 10 reviews
    The room is not ready for guests at all, the wires are exposed, the bed and pillows are stained, the room is not air-conditioned, even if the window is opened, the air is stagnant. The ventilation in the room is extremely poor.
    10 people found this review helpful 👍

  • 1/5 Mustafa T. 1 year ago on Google • 14 reviews
    Its located in a very dirty narrow street. Check in time was 2 30pm but we got the room at 4 30pm that too after the reception guy told us to go to another hotel nearby where the receptionist was super rude and rowdy. He told us to cancel the booking when we told him we didn't like the room ( dirty and broken furniture) and said go to the police as there was no refund policy which he knew about. Then we came back to this hotel and sat outside for 2 hours. There were 3 other couples who faced the same issue that day. Only positive thing was the receptionist here named Abdullah who was very polite. Anyway, not recommended to stay here!
    7 people found this review helpful 👍

  • 1/5 Şenol �. 3 months ago on Google • 34 reviews New
    Very, very bad. A hotel with bed bugs.
    1 person found this review helpful 👍

  • 1/5 Abdullah K. 1 year ago on Google • 20 reviews
    Room are in very bad condition. Not suitable for stay. I had booked through Agoda and when I checked-in, I found that it was in very bad condition. I protested and left the place, Agoda and the owner of the property reused to refund my paid amount for two nights. You can see the condition in picture I have attached.
    2 people found this review helpful 👍

  • 1/5 Farooq A. 1 year ago on Google
    I Had Such A Bad Experience, I Booked Room Through Agoda.com, Payment Was Done Through Website And When I Reached There With My Luggage They Said We Have No Rooms Available And In Website It Was Still Available For Booking, Such A Rude Staff..
    5 people found this review helpful 👍

  • 1/5 Rao V. 1 year ago on Google • 12 reviews
    Scam Scam The person on reception is very rode and ill-mannered, dont know how to talk to someone. They show fake availablility on booking sites and when after booking you went to there hotel, they tell you that room is not available and send you to some other hotel. Luckily i got the room but other hotel was also very bad in condition, rooms were dirty and things are broken. I dont recommend this hotel to anyone. All the reviews with good rating must be fake.
    1 person found this review helpful 👍

  • 1/5 Jihane B. 1 year ago on Google
    Disgusting hotel. Rude receptionist. When we arrived they said it was full even if we booked one week earlier. They sent us to another hotel full of rats WE couldn't stay the night. they took our money and put us out with no refund. SHAME ON YOU
    3 people found this review helpful 👍

  • 1/5 Omar B. 1 year ago on Google • 5 reviews
    I have a made reservation 03.11.2022 for 1 night check in 04.11.2022. I arrive at 21.30 pm , I enter to my room and so nice surpriz some check out before I arrive, room dirthy so no cleaning nothing, then I went to reception and the worker give me room and tell tjus room clean, but distance between room 1,5 metr reception, even for free I will not stay in a such hotel. I left hotel and I not stay there, receptionist told me you not pay me money you pay Agoda after I ask him to cancel my check in . Very bad experience
    2 people found this review helpful 👍

  • 1/5 ibrahim a. 7 months ago on Google • 5 reviews
    !!!!Don't come here!!!! I was very disappointed , i booked from agoda and couldn't cancel my reservation. The room is exceptionally dirty and the staff wasn't helpful.
    2 people found this review helpful 👍

  • 1/5 Imane S. 1 year ago on Google • 7 reviews
    It was horrible , the worst stay that i had ever in my whole life !! The staff was really rude and tried to harass me several times .. The room was never clean , they didn't have towels .. There was no network at the room and wifi didn't work for 3 days , don't go to this hotel , IT'S A MESS !!
    1 person found this review helpful 👍

  • 1/5 fayaz b. 1 year ago on Google
    Please please please don’t going by this hotal this hotal is very bad everything is bad no good service just play game thinking by your manoy .
    1 person found this review helpful 👍

  • 1/5 Olivia O. 1 year ago on Google • 2 reviews
    The location was ok, near Taksim, but the neighborhood was dirty, poor and kinda dangerous. I was travelling with my friend, so as women alone we felt unsafe and had to buy pepper gas. The room was dirty, we had to ask for sheets. Weird stains on the walls and sheets. The view from the window was scary. Weird noises all the time (weird door knocking, fights between staff and clients). Someone was trying to get into our room at night. There were constructions everywhere around the building, so noises all the time. There were wires in the bathroom, the dryer didn’t work. The staff was uninformed, didn’t know when we are leaving. No bugs in the facility. No towels in the room.
    5 people found this review helpful 👍


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