This is irfan . I m the resident of Portugal. My car has a problem with engine. I heard that there is a citroen official workshop they can fix my issue . I took my car to citroen company workshop in sacavem. My car is admitted on tuesday 31st of August 2021.They told me that it will take 2 days to diagnose the issue. After 2 days thay are calling me and said we couldn't diagnose the issue of car. Still we need more 1 day and they gonna charge me 30euros more .they already gonna charge me 73 euros before this 30€ . Now I have a doubt that is this really a citroen workshop or they are making us fool because if this is really a citroen workshop then why they taking so much time. there must be a high qualified mechanic to resolve our issues. Otherwise I will go further on this issue.

My experience with this garage was unfortunately quite bad. My campervan had a problem with overheated breaks, actually I would say it wouldn’t be a big deal to check and repair those. So my insurance brought me to this garage. The service itself was pretty ok, it took a while until all data were recorded, but well. When this was done, the guy was showing us the invoice with several things we should pay for. They wanted to charge us for making a diagnose of the breaks, check up whole car, cleaning it, calling a cap to the hotel. In total 97,44€. We said we don’t need the last three things, check up was just made, car don’t need to be washed and we can walk, he answered it is for free. Then I asked myself for what should I pay almost 100€ if nothing is done in that moment, why should I pay for a diagnose if they don’t know before how long it will take?? I am not ready for paying a price without knowing how many working hours they need to make a diagnose. (just having a look where the problem is, without repairing anything) What is if a diagnose needs one hour and another five minutes, I think that is a huge difference. Well my conclusion is, this is ridiculous and just making money. A big company with a big name just can do that. I really never paid a garage before something was done. So we went! Addit: It’s fine now. Thank you but I don’t think there is more to discuss. We are just back from another garage and paid 95€ for the diagnose and the complete reparation.

I had a wonderful experience, they are truly professional. I want to thank who assisted me, Mr. Miguel. He has been very helpful and kind. You can see that he really cares about his job! Keep going like this!

Really unfriendly service at the retail part shop. Not helpfull at all...

Today I feel how valuable brand make an sense. It was totally disappointed, Never repeat again with this people

It's a great Dealership. Warming and kind people, very professional.

Cool place. Staff is always in a good mood and ready to help you

They are just straight up good

Great cars and people. Excellent support

very nice , you can buy new and used and they can speak english