1/5 F R. 1 year ago on Google
I
almost
never
review
a
food
related
establishment.
If
I
don't
like
the
food
from
a
place,
I
never
send
it
back
to
the
kitchen
or
give
feedback,
I
simply
don't
return.
But,
I've
been
a
client
at
Gleba
since
Alcântara
(and
other
places
which
sells
their
products
too),
since
it
opened
in
2016.
I've
been
going
to
Gleba
Cascais
almost
daily
for
the
past
45
days
and
I
MUST
leave
this
review
because
one
member
of
staff
is
spoiling
the
experience
and
she
may
not
be
aware
of
what
that
means
BUT
Gleba
founder
will
know
what
I
am
talking
about.
Here
is
my
review
otherwise:
All
baked
goods:
5
stars
for
consistency,
quality
and
taste
Ambience
and
cleanliness:
5
stars
for
consistency
and
quality
The
barista
(the
lady
with
brown
curly
mid
length
hair)
at
the
café:
5
starts
for
her
consistency,
appreciation
and
knowledge
of
how
to
prepare
different
types
of
coffee
as
they
meant
to
be.
She
clearly
likes
her
craft.
0
star
for
the
one
specific
member
of
staff
(fair
skin
young
lady
with
blonde
hair
and
metal
frame
glasses)
behind
the
counter
of
the
bakery
who
consistently
serves
customers
in
a
very
unfriendly
way
(I've
been
there
on
different
times
and
even
avoid
and
wait
to
be
served
by
another
server).
Today
during
my
interaction
with
her
I
couldn't
help
it
and
I
had
to
politely
give
a
feedback,
which
she
took
wrongly
as
negative
criticism.
This
person
shouldn't
be
working
on
customer
facing
services
PERIOD.
She
clearly
does
not
like
interacting
with
people,
she
can't
offer
a
friendly
smile
face
in
the
morning,
afternoon
or
evening.
She
is
not
being
formal
or
restrained,
she
is
being
unpolite
and
rude.
She
offers
a
very
closed
face,
body
language
and
unwillingness
to
positively
and
briefly
interact
with
clients
(I've
seen
her
interact
with
her
work
colleagues
and
it
is
a
LOT
different),
but,
yes,
as
she
said
"I
did
serve
you
the
breads
you
asked
me,
right?".
Yes,
you
did,
but
in
a
more
sour
way
than
the
sourdough
bread
(I
stopped
myself
from
saying
this).
She
suddenly
displayed
a
lot
of
energy
and
enthusiasm
to
interact
with
me
by
taking
my
comment
as
criticism
and
reacting
badly.
At
the
end,
she
sarcastically
smiled
and
said
"here
a
smile
for
you".
I
said
"great,
beautiful,
goodbye"
(but
I
wished
to
say
"yes
dear,
fake
till
you
make
it").
Hopefully
at
some
point
and
for
her
own
sake,
it
will
become
a
genuine
friendly
smile.
At
that
point,
I
wondered
how
did
she
go
through
a
job
interview
without
a
friendly
smile.
Whoever
hired
her
perhaps
should
have
placed
her
in
a
non-facing
customer
position.
She
may
be
a
great
baker,
who
knows?
She
won't
have
to
smile
at
the
dough
and
could
throw
some
punches
at
it.
According
to
her,
so
far
nobody
complained
(I
doubt
this
is
a
comment
she
hasn't
heard
before),
so
here
it
is,
the
first
complaint
(I
truly
hope
she
takes
it
as
positive
feedback).
A
complaint
from
a
client
at
Gleba
(longer
than
her
few
months
at
the
job
according
to
her)
since
2016
in
Alcântara
(and
from
Celeiro
shops,
the
Gleba
stand
at
Amoreiras
Shopping,
the
Gleba
stand
at
El
Corte),
a
person
who
worked
since
16
years
of
age
in
many
customer
facing
services
and
who
stills
wake
up
at
5am
to
work,
like
her
(as
she
disclosed.
In
a
proudly
or
regrettably
fashion?
I
don't
know,
I
couldn't
tell
by
the
lack
of
facial
expression).
Gleba
Cascais
is
a
destination
point,
not
all
customers
are
regular
(that
you
could
get
a
second
chance
to
undo
bad
experiences),
many
are
tourists
and
visitors
who
may
be
trying
it
for
the
first
time.
Don't
let
the
beautiful
taste
of
your
products
be
spoiled
by
tasteless
service.
To
the
other
severs
of
the
Gleba
team:
well
done
for
the
enthusiasm
whilst
working,
it
is
APPRECIATED.
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