Oliver House image

Oliver House

Apartment complex

One of the Best Places To Visits in Shaker Heights


Address

3715 Warrensville Center Rd, Shaker Heights, OH 44122, United States

Website

www.oliverhouseapts.com

Contact

+1 216-295-0717

Rating on Google Maps

4.60 (165 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: Oliver (8) House (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Judith E. 1 year ago on Google • 12 reviews
    Madeline gave me a tour of the Oliver House. Her customer service was outstanding, the Oliver is beautiful & so we're every neighbor I got me meet during our tour. Living here if a door should open. Thank you so much for a great tour.
    1 person found this review helpful 👍

  • 5/5 Erin H. 1 year ago on Google • 13 reviews
    Oliver House Apartments is a wonderful place to call home. Property Management (Madeline and Staff), Maintenance, and Housekeeping provide exemplary service. We have been here 12 years and can think of no other place we would like to live.

  • 4/5 marla b. 5 months ago on Google • 13 reviews
    Sandra B. was very kind and friendly over the phone when I needed help regarding packages. And she was just as polite and friendly in person

  • 5/5 Lacretia C. 10 months ago on Google
    Phyllis is amazing! I wish there was more stars to give!! She has a new lesson agent that helped with new residents
    1 person found this review helpful 👍

  • 5/5 D W. 2 years ago on Google • 1 review
    I have lived at Oliver House 2 years. I moved here due to downsizing from a house. This was my 1st choice for location, amenities and pricing. I knew I could move if I didn't like it. I like it so much that I recently transferred to a larger unit. I'm impressed with the spacious floor plan and quietness of the building i.e. I'm never disturbed by other unit noise, even walking in the hallways. I agree with the description you have here except I would not say totally renovated. I appreciate the updates that have been put in place and I look forward to more. As a previous homeowner I know the cost and time involved with renovations/repairs. This is why I choose apartment living at this time. I appreciate the timeliness in which repairs and issues are always addressed. All encounters with past and present staff have been good. I especially appreciate Carol being on site daily. Her attention to detail, caring for neighbors and overall management of the office is top notch!
    3 people found this review helpful 👍

  • 5/5 Magaly R. 1 year ago on Google • 2 reviews
    I called Oliver House a couple weeks ago and I was impressed by how professional and knowledgeable Laurel was. As someone who is looking to relocate, I had a lot of question about the Oliver House and the amenities. Laurel answer all my questions in such a friendly and professional manner. Very pleased with my experience. Thank you! I don’t usually leave reviews, but Olive House deserves it. Keep up the good work!
    1 person found this review helpful 👍

  • 1/5 Samantha M. 9 months ago on Google • 2 reviews
    So glad to be moving out of here. Management is making us pay to break our lease because it was auto-renewed which we didn't know about but we can't imagine living here another year. There have been two fires that have started outside right outside of my window. The fire alarm has gone off in the middle of the night from people smoking in the hallways. Lots of residents here do not care about maintiaing a nice place to live. I see people littering and throwing trash everywhere outside; empty liqour bottles, fast food wrappers, cigarettes, blunts, used condoms all over the parking lot. There is no where to park. Theres lots of noise from the main road and people blast music in there cars at night that you can hear all the way inside your apartment. Trash room overflows every weekend and the hallway smells like rotting garbage. Laundry room is constantly flooded. People have broken in to the vending machines and cars. Police and ambulance are constantly at the building. There really needs to be 24/7 security managing this place . Management here does the best they can but of course K&D is too concerned about their profit to hire enough people to provide a safe and enjoyable enviornement for their residents and live up to the fact they call this place "luxury living". All of the positive google reviews on here are from management begging people to write one for them. They probably asked us 20 times to write a nice google review when we moved in.
    1 person found this review helpful 👍

  • 5/5 Annette H. 11 months ago on Google • 1 review
    I am a 4 year resident at the Oliver House and Phyllis and Laurel has been superb, patient and very professional, always greeting me with a smile and answering all of my questions and addressing all of my concerns . Love the new washers and dryers and the night lights outside of the entrance lights up very bright. Thanks so much for all you have done and being so pleasant. You all are truly amazing.

  • 5/5 Eveline M. 5 months ago on Google • 1 review
    Very nice living environment! Phillis and Sandra are very patient and attentive in responding to inquiries and helping to resolve issues.

  • 5/5 Priscilla W. 1 year ago on Google • 1 review
    Great Day Allll I just viewed an apartment here at the OLIVER HOUSE In the company of MADELYN and LAUREL. The apartment was very spacey and affordable. The OLIVER HOUSE has some very nice amenities And I Feel would be an Awesome place to call home. Thank YOU Ladies for the professionalism and positive attitude that was given to me. If Anyone is looking to relocate, take a look into the OLIVER HOUSE.

  • 5/5 National Recovery & Transportation L. 1 year ago on Google • 1 review
    We wanted to take the time to say thank you to the Management and residents at Oliver House. We prepped for the seal coating for 2 days and it went amazing because all of you. We appreciate Madeline and her professional staff for making these past 2 days amazing. The residents here deserve a gold star. Very courteous and friendly. See everyone next summer. Thank you Bullet Recovery


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