1/5 Paul W. 11 months ago on Google
This
review
is
not
on
the
quality
of
service
but
on
the
lack
of
clarity
on
cost.
My
wife
and
I
are
seniors
on
Medicare
Advantage
and
visited
for
our
3rd
cleaning
and
provided
the
receptionist
with
our
new
insurance
info.
When
we
selected
our
plan,
the
practice
was
in
network
on
the
insurers
site.
We
were
not
told
they
no
longer
accept
the
insurance
and
were
horrified
to
receive
an
invoice
for
$400
above
what
the
insurance
covered.
A
total
of
$630
billed
for
cleanings
and
bite-wing
x-rays.
The
worse
charge
is
a
total
of
$180($90
each)
for
oral
exam
by
the
dentist
for
less
than
5
minutes
of
checking
after
the
cleaning.
This
equals
over
$1000
per
hour.
They
need
to
be
more
upfront
with
their
cost
as
in
over
40
years
we
have
never
been
invoiced
for
the
exam
after
the
cleaning.
It
was
included
in
the
cleaning
fee.
Needless
to
say
we
will
be
cancelling
our
next
appointments
and
seeking
another
dental
practice.
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