3/5 Jinny H. 4 years ago on Google
Started
off
great
and
how
fast
it
went
downhill.
In
the
middle
of
my
membership
I
unexpectedly
got
a
new
job.
The
hours
of
my
work
and
the
hours
of
operation
of
the
gym
did
not
work
well
and
I
wasn't
able
to
make
it
not
even
to
1
class
a
month
so
my
attendance
went
to
zero
for
2
or
3
months.
I
wasn't
even
able
to
make
it
during
open
hours
to
talk
to
someone
so
I
communicated
by
phone
and
finally
was
able
to
come
in
one
night
to
speak
with
a
person.
They
denied
my
cancellation
and
continued
to
take
my
money
for
services
unused.
Then
Nov
17th
I
got
into
a
bad
accident,
broke
2
ribs
and
my
car
is
totaled.
I
was
unable
to
speak
due
to
pain
so
I
texted
the
owner
Nov
20th
(and
mind
you
this
is
the
last
thing
I
should
have
had
to
worry
about)
pics
of
my
car
and
that
I
broke
2
ribs
and
that
I
needed
my
membership
cancelled.
He
said
he
was
in
meetings
until
2pm
and
he
would
call
me
later
that
evening.
They
took
out
money
for
Dec.
and
fast
forward
to
today
another
month
of
membership
fees
and
no
one
has
gotten
back
to
me
and
they
still
refuse
to
cancel
my
membership.
I
never
leave
negative
reviews
but
this
has
been
the
worst
experience
ever.
Even
when
the
contract
states
medical
issues
allow
termination
of
contract
they
have
not
honored
this.
I
have
now
requested
a
refund
of
my
money
and
again
requested
my
membership
to
be
cancelled.
We
shall
see
if
it
happens.
I
STRONGLY
RCMD
TO
ONLY
PAY
MONTH
BY
MONTH
EVEN
IF
ITS
MORE
MONEY
AND
NEVER
SIGN
A
CONTRACT
WITH
THIS
COMPANY
EVER!!!
Life
happens
and
if
it
does
than
the
drama
of
dealing
with
this
gym
is
not
worth
it.
I
used
to
speak
highly
of
this
place
and
now
unfortunately
I
don't
refer
them
no
anyone.
(The
GM
did
personally
call
me
the
next
day
and
we
had
a
great
convo.
I
appreciate
he
went
above
and
beyond
and
actually
took
accountability
for
my
account
slipping
thru
the
cracks.
I'm
huge
on
taking
accountability
so
anytime
anyone
does
that
I
am
super
grateful.
I
still
will
never
sign
a
contract
with
any
company
but
this
was
resolved
with
class
and
respect.)
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