This location is permanently closed.
Banter by Piercing Pagoda image

Banter by Piercing Pagoda

Jewelry store Jeweler Gift shop Jewelry designer Diamond dealer Ear piercing service Body piercing shop

😠 The oval rhinestone huggies were marked at Everett Mall, WA store as $99. Got to register and was told I needed to pay an additional 20$ - they were ‘actually’ $119. Also the ladies added in the warranty to price without telling me and were blind sighted when I asked to take off the additional charg... People often mention pierced, piercing, time, Piercing, recommend, ears, Pagoda, experience, service, customer,


Address

1402 SE Everett Mall Way Ste. K102, Everett, WA 98208

Contact

(425) 347-6180

Rating on Google Maps

4.10 (68 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: pierced (32) piercing (29) time (13) Piercing (12) recommend (11) ears (11) Pagoda (10) experience (10) service (10) customer (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Angie M. 5 years ago on Google
    As a Washington State licensed piercer, I feel it’s important to educate yourself when choosing to put a hole in your body. The risks and experiences associated with getting pierced vary for each individual. Whether piercing with a needle or instrument, experiences and reactions can range from good to bad. The piercing instruments used at Piercing Pagoda are not a porous material, and can be sanitized using the same wipes that are used in hospitals. (Think large hospital items that cannot be placed in autoclave. They can still be sanitized with the proper materials) Piercing instruments should never come in contact with the person getting pierced. The earring and cartridge that are placed into the instrument are what touches the individual getting pierced, and cannot be reused. The earring itself is a sharply pointed, 20 gauge needled post that pierces the ear. Most piercings done with an instrument do not produce blood. However, most professional piercers that use instruments, have a stock of new instruments to use upon retirement of another, or if such incident were to occur. All piercers at Piercing Pagoda are required to go through extensive training upon hire, and are WA STATE LICENSED piercers. All team members must also be recertified annually. As a mother, and someone who has pierced their own child (and many other babies) I would highly recommend Piercing Pagoda for their knowledgeable and friendly associates, as well as their superb selection of piercing earrings, ranging from titanium to 14 karat gold. Their attention to detail is unmatched, and they are committed to giving a positive, fun, piercing experience! **The most important factors when getting pierced are the person piercing you, and the material you choose to put into your body. Research, educate yourself, and TALK TO YOUR PIERCER about what’s right for you!
    4 people found this review helpful 👍

  • 1/5 Matt O. 3 years ago on Google
    The oval rhinestone huggies were marked at Everett Mall, WA store as $99. Got to register and was told I needed to pay an additional 20$ - they were ‘actually’ $119. Also the ladies added in the warranty to price without telling me and were blind sighted when I asked to take off the additional charge. I did not get a discount as advertised - due to up-charge in oval huggies price. I ended up paying more than what $99 + $49 would be full price.. The real ‘discount’ was charging more for the huggies at register then taking off money. Misleading signage and customer service today. Don’t think I’ll be coming back.
    4 people found this review helpful 👍

  • 5/5 Pasha 5 years ago on Google
    lisa da best
    4 people found this review helpful 👍

  • 1/5 Alex 5 years ago on Google
    Please do not go here to get pierced, piercing guns are not safe and you shouldn't get pierced by one. Please be informed on your choices and don't listen to blatant lies companies tell you to make more sales. - They can't be properly sanitized, which can lead to a greater risk of infection. Their earrings are single use but the guns aren't and because of the materials that the guns are made out of, they can't be sanitized using an autoclave. - Using blunt force is never good for you body. That is what is happening, you are literally causing trauma to your body which can in turn slow healing and in rare cases even shatter cartilage. - They are not professionals. Professionals are required to have certification which typically comes after years of apprenticeship. They know how to treat each person's unique needs and will always tell you to use a needle. TLDR: Always get pierced with a needle. It cuts away the skin (hurts less than a piercing gun) and heals faster since you aren't causing trauma. Needles are either single use or are sterilized in an autoclave, so it's 100% clean unlike guns, and you will almost always have a better piercing in result of getting pierced with a needle instead of a gun. A place that promotes using guns over needles probably doesn't care much about the overall piercing, they care about the money you're giving them.
    4 people found this review helpful 👍

  • 5/5 C F. 6 years ago on Google
    Lisa is AWESOME, Very knowledgeable and quick to answer any questions I had, as well as professional and fun. She did a great job on my ear piercing, made sure they were placed properly and asked if I had any metal allergies, since i did 20 years ago she suggested the 14k gold studs and gave me excellent after care advise and I have had no issues whatsoever they are healing nicely... I would highly recommend anyone looking to get thier ears pierced go see her at the piercing Pagoda in the Everett mall. Thanks again Lisa🤗 I get compliments all the time how great they look!
    3 people found this review helpful 👍

  • 5/5 Sherrie B. 5 years ago on Google
    Just got my daughter's cartilage pierced, wonderful experience. Thank you Carla for making our experience special and fun!
    2 people found this review helpful 👍

  • 3/5 Grace B. 5 years ago on Google
    As a former employee of this company I have to refute the so called "extensive training". Perhaps training has changed in the couple of years since I was trained but there is nothing "extensive" about it. It's like a 20ish minute video and some reading and if you get veeery lucky you can practice on a cardboard ear before you're thrown at customers. I was sent to help out at a few locations and a solid 95% of the people I worked with had minimal to no understanding of cross contamination. Workers would regularly pull out the piercing guns with their bare hands to show customers and not clean them afterwards. A lot of them did not even clean the gun after each piercing and cleaning out the piercing drawer only happened a couple times a week at certain locations. If you look up the requirements to get a piercing license in this state all you need is a bloodborn pathogens certificate, fill out a form and pay the fee. No proof of training at all. The best metals to get pierced with for anything are surgical stainless steel and implant grade titanium neither of which Piercing Pagoda carries. Getting pierced with a gun is done with blunt force trauma which can cause more damage to your body tissues than getting pierced with a needle, which is a clean incision. I saw my fair share of customers come in because the hole in the front of their ear was either higher or lower than the hole in the back of their ear because whoever pierced them did it at an angle. I also saw people who could not wear small hoops in one ear because the hole was placed too high and it didn't match their other ear. Who pierces you is very very important. I would say that a lot of customers who got pierced were happy and didn't have problems that I heard of. If you get pierced with a gun I would strongly recommend asking your piercer how long they had been piercing for and to definitely clean the piercing gun in front of you WHILE WEARING GLOVES. (That's part of the not understanding cross contamination part I mentioned) a lot of Piercing Pagodas do not have a sink in the kiosk so they can't use soap and water to clean their hands only hand sanitizer. Hand sanitizer does not remove dirt from your hands, it only kills a percentage of the germs. I can guarantee you, those kiosks can collect dust fast and the jewelry cases that get handled all day do not get cleaned as often as you would think depending on location and individual employees. That means if the employee touches the gun without gloves on EVERYTHING that is on their hands is now on the gun. I would also strongly recommend against getting your cartilage pierced with a gun. Cartilage piercings have a much higher rate of infection than ear lobes and are best done with a needle by someone with a lot more training than Piercing Pagoda provides. I'm giving this a 3 star review because while I have strong opinions about piercing guns I did recently visit this location and the girls were very very nice and helpful while helping me pick out jewelry. I have always loved the jewelry here, a large portion of my gold chains are from Piercing Pagodas and I've always been very happy with them. I recommend them for people who want and love jewelry but I strongly advice extreme caution when it comes to getting pierced with a gun. Do your research. Ask a LOT of questions. If the person gets annoyed or irritated with you for asking them go somewhere else. If they CAN'T answer them to your satisfaction, go somewhere else. While there are employees who care about customer satisfaction, there are unfortunately ones who only care about making a sale. There's usually a mix of both.
    2 people found this review helpful 👍

  • 5/5 Kristy K. 5 years ago on Google
    Very professional and clean environment. Fair prices
    2 people found this review helpful 👍

  • 5/5 imbruhcat 5 years ago on Google
    loved it. got both my ears pierced for the second time above my original ones and they looked great. monica or monika (dunno how its spelt) did an amazing job, quick, easy, and painless. she was nice. i left for a few minutes to let them prep and when i came back, i said "guess whos back" to which monica replied "back again" which really made me happy for some reason. you really should go here, mine were done in about 15 minutes from the time i approached the area to the moment i left. 10000/10 would recommend.
    2 people found this review helpful 👍

  • 5/5 Madeline A. 5 years ago on Google
    i loved the customer service and my new piercings!! thank you ladies!
    2 people found this review helpful 👍

  • 5/5 Nerdy_girl2.0 5 years ago on Google
    My mom just got me to more precings alonge with my other one so I have three Percings in my ear and could not have asked for a better experience.
    2 people found this review helpful 👍

  • 5/5 Jani G. 5 years ago on Google
    Carla was amazing with my daughter’s ear piercing! Couldn’t have asked for a better experience!
    2 people found this review helpful 👍

  • 5/5 Trista W. 5 years ago on Google
    Carla was amazing with my 3 month baby girl can't wait for us to come get more earrings for my girl thankyou again see you soon!!!
    2 people found this review helpful 👍

  • 5/5 alionna g. 5 years ago on Google
    Awesome jewelry I love to work here and love the people and to pierce ears have been piercing for years and I'm dedicated to help the cust. 100%
    2 people found this review helpful 👍

  • 5/5 Lily J. 5 years ago on Google
    Great Experience! I stopped in thinking about getting a double helix. I met Lisa and she did a wonderful job explaining it to me as well as a clean and quick piercing. I would definately recommend Lisa at Piercing Pagoda!!!
    2 people found this review helpful 👍

  • 5/5 Ivory S. 3 years ago on Google
    Extremely educated on piercings, and very professional. They took their time, explained things so I could understand, and made our piercing fun! Will be returning for a 3rd hole. Highly recommend! Sanitary and clean, appreciated during Covid.
    2 people found this review helpful 👍

  • 5/5 kanar A. 6 years ago on Google
    I love this store!! The girls are awesome here, great at customer service and also excited to help me every time I come here!!! I love there chains and their bracelets in silver and silver!!
    2 people found this review helpful 👍

  • 5/5 Teresa R. 4 years ago on Google
    The manager is very knowledgeable and friendly and made sure that we knew how to read the markings on the clasps so that we knew exactly what we're paying for..she also made sure that we were taking advantage of every discount possible even if it was putting less money in her pocket...
    2 people found this review helpful 👍

  • 1/5 Virginia M. 7 years ago on Google
    It is sad to know that the associate did not own up to the fact that she made a mistake in piercing my son's right ear. It was frustrating enough that she couldn't get the measurements correct on the right ear to match up with the left ear. So she made two purple dots on the right ear. I specifically told her to pierce right between (middle) the two purple dots and if she would have listen my son's earrings would match up on both side. When I say "between" the two purple dots, you can literally see a skin space between the dots. But instead she pierced the earring right into one of the purple dots. Now his right side earring is further out compared to his left side. She and another associates kept denying the fact that she pierced it in the middle of the 2 purple dots as I asked however, if you look at it you can definitely tell that the earring was pierced right at the purple dot. It didn't take a professional to see that she made a big mistake. I am rating this a one (would be negative if that was an option) for the fact that they did not own up to their mistakes. They kept telling me that if I didn't like it then I can take out the earring and return the following day to have it re-pierced and that I would have to make sure I make the dot to where I want it to be pierced at. They are probably thinking that we did not return because they didn't make a mistake. No, we did not return because of the poor customer satisfaction of not owning up to the mistake they made. It was my son's first piercing and we chose Piercing Pagoda so he can have a positive experience. It was the principle of owning up to a mistake that mattered the most, if only she would have apologize and admit her wrong doing then we would have given her another chance to fix her mistake. Sadly $75 went to waste on a bad piercing job. And sadly we will never return to Piercing Pagoda because of their poor customer service, especially the one at the Everett Mall.
    2 people found this review helpful 👍

  • 5/5 Matthew W. 5 years ago on Google
    Prices were good, they pierced my daughter's ears and the girl working was awesome. Cheaper prices than Claire's, which they sit right in front of.
    1 person found this review helpful 👍

  • 5/5 Adam p. 6 years ago on Google
    Lisa was very helpful my daughter's loved her thanks so much I definetly recommend going here
    1 person found this review helpful 👍

  • 5/5 Alexis D. 4 years ago on Google
    Got my ears pierced for the 2nd time and my daughter's 1st piercing today. Loved my experience! It was quick and easy and the girl was super thorough with me. I would definitely reccomend this location!
    1 person found this review helpful 👍

  • 5/5 Trevor D. 5 years ago on Google
    The best service I've ever had at any jewelry store hands down. Maddie helped my girlfriend and I pick out a pair of earrings for both of us we both loved! Ended up losing one of the backings to my earrings. So I decided to stop by the Alderwood store at my convenience where I was overcharged and treated poorly. Returning back to the Everett store and received the best customer service from Carla and Maddie as well. Those ladies really know how to take care of their customers, so glad to be apart of their team. Do yourself a favor and stop by and show them some love! 😊
    1 person found this review helpful 👍

  • 5/5 Keshia M. 4 years ago on Google
    Have had 2 kids get thier ears pierced here, ages 5 and 6, and they did such a great job with them! The manager is super accommodating ( wanted two people so ears could be pierced at the same time ) and they really made the process fast and simple.
    1 person found this review helpful 👍

  • 5/5 Laddi S. 5 years ago on Google
    Awesome people, store is always fully stocked, a lot of choices. Ear piercing always free with purchage.

  • 5/5 Keri K. 1 year ago on Google
    Carla & Franklin were great!! I brought my special needs daughter to have her ears pierced & they were so patient, compassionate & professional. They went above & beyond to help make her feel safe & comfortable before they proceeded. She loves her new earings. She didn't cry or even bat an eye after they were done. They did a fantastic job. We're definitely giving them our business again in the future!

  • 5/5 carol b. 2 years ago on Google
    The person in charge of the booth was 100% familiar with the product and maintenance of a new piercing. She maintained excellent cleaning/sanitation steps that made me feel comfortable. She knew what she was doing. The prices were VERY reasonable. I would recommend Piercing Pagoda!!

  • 1/5 Scott W. 5 years ago on Google
    Super rude and unprofessional. I called for some general information to get my daughters ear pierced. The lady told me she did not have time to answer my questions because she had "Actual" customers she was ignoring to help me over the phone. Well, if you cant spend 2 min to help me over the phone you have lost my business forever, customer service 101.

  • 4/5 Mandy C. 5 years ago on Google
    I took my daughter to get her ears repierced here and they were great! The woman who helped us was very knowledgeable and even explained why the first piercing (done elsewhere) had failed and what needs to be done differently. It was quick but not rushed and the ladies running the booth were upbeat, and fun to engage with.

  • 5/5 Aaron F. 5 years ago on Google
    Awesome customer service

  • 3/5 Boogs R. 5 years ago on Google
    Not bad, cute jewelry

  • 3/5 S P. 4 years ago on Google
    Nice selection

  • 5/5 Erica L. 4 years ago on Google
    southcenter mall location and puyullup and everett location had amazing costumer service got my 2month baby ears pierced very fast and helpful loved it.

  • 5/5 Corey R. 4 years ago on Google
    Its always a pleasurable experience, they make sure im aware of the best deals and help me avoid items of less quality.

  • 5/5 Steve E. 4 years ago on Google
    Top notch service! Great employees.

  • 1/5 Rogelio B. 4 years ago on Google
    We bought 2 bracelets that costed 150$ each and they said that if something happened to them, to return them and it’s been a month and the pin on the bracelet became loose, and we came to ask, and they said they are not responsible for the item and that they could not do anything.

  • 5/5 Kyra Shantice J. 4 years ago on Google
    The Staff was pleasant and friendly!

  • 1/5 Willow M. 3 years ago on Google
    I was there to spend money; I asked to see a group of necklaces, and a group of bracelets. They were all together in one section. The teenager with eyelashes that were 3 feet long blinked at me and told me she “could only take out a couple at a time.” I said “I’m here to spend money, and you’re telling me you can only take out a couple at a time?“ She said “yes“… I walked away. I’m not fond of being treated as if I’m a thief. I understand that this place may have a lot of shoplifting, but it really isn’t OK to treat your customers this way… Especially when they’re spending hundreds of dollars.I don’t recommend this establishment. It’s very unprofessional

  • 1/5 Alex G. 4 years ago on Google
    I visited the kiosk yesterday Jan. 29 in the morning around opening time. I waited for about 5 minutes to make a purchase and nobody was in there. Then finally I saw a girl come out of zumiez and she walked into the kiosk and I asked what her name was. She said Kianna. By the time she made it back I needed to go and wasn’t able to purchase the item. Very disappointed with my experience. Your employees should be at the kiosk and not at Zumiez.

  • 5/5 Christopher Jay G. 4 years ago on Google
    They where Great. Coudos to Lisa. She went out of her way to make my shopping experience great and to be completed. Enjoyed all of of it. Never complicated. Thanks.

  • 5/5 Jay H. 4 years ago on Google
    If you are looking for a very professional place with lots of Jewelry knowledge this is the place. Each time that I go in I am greeted with a smile and the word Sir. I never feel any pressure and I always walk away with more than expected. Thank you to Miss Carla and her amazing team at the Everett Mall don't change your process.

  • 5/5 Cheryl M. 3 years ago on Google
    Friendly, helpful and knowledgeable

  • 1/5 ThelastName 3 years ago on Google
    I went here expecting to get my ears pierced but I was told it's by appointment only and it would be a 30 min wait...I went to Claire's instead which was directly across this place. Thank you Claire's 🤗


Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • Health and safety
    • ✓️ Staff required to disinfect surfaces between visits

Trends



Last updated:

Similar Jewelry stores nearby

T.J. Maxx image
1
T.J. Maxx
Department store
Retail chain featuring stylish brand-name apparel, shoes & accessories, plus housewares.
$ $$$
4.20 (712 reviews)
Burlington image
2
Burlington
Clothing store
3.80 (411 reviews)
Everett Watch & Jewelry Repair image
3
Everett Watch & Jewelry Repair
Jewelry store
👍👍 Needed a battery in my favorite watch, which can be a scary thing if you get the wrong jeweler. This gentleman was professional, fast and even gave my watch a a scrub in the bezel while he changed the battery. I was able to get in and out of the mall in less than 10 minutes too. Good pricing cons...
4.90 (285 reviews)
M.E. Jewelry image
4
M.E. Jewelry
Jewelry store
High-end classic & exotic jewelry made in Dubai & elsewhere in the Middle East, with custom designs.
4.80 (160 reviews)
Spencers image
5
Spencers
T-shirt store
Mall-based retail chain offering novelty goods & apparel, plus a selection of adult products.
$$ $$
4.30 (134 reviews)
Last updated:
()