2/5 S.A H. 1 year ago on Google
The
only
reason
this
is
getting
a
2
star
is
because
the
coffee
is
good
and
some
of
the
female
staff
are
nice.
The
male
staff
(owner?)
is
rude,
arrogant
and
unpleasant.
He
upset
me
so
much
and
on
several
occasions,
so
I
go
elsewhere
to
get
my
coffee
now,
even
though
I
like
the
coffee
here.
For
example,
he
chooses
to
sell
via
delivery
apps
then
if
he
sees
a
customer
in
store
who
ordered
via
one
of
the
apps,
has
an
angry
rant
at
them
saying
how
annoyed
he
was
to
have
to
send
them
stuff
and
pay
delivery
company's
service
fees,
and
the
customer
should
not
be
so
lazy
and
drive
in
and
buy
in
store
themselves.
How
bizarre...I
mean
surely
some
business
is
better
than
no
business?
And
customers
pay
an
increased
amount
on
the
apps
and
pay
fees
too?
Ungrateful,
especially
when
spending
over
£15
on
coffee
and
croissants.
He
also
has
a
go
at
customers
who
ask
to
get
stamps
on
their
Senzo
loyalty
cards,
as
if
they
are
being
greedy.
Why
offer
either
of
these
things
(delivery
or
loyalty
cards)
then
behave
this
way
when
people
use
them?
I
think
he
loses
his
temper
easily
can't
hide
it
very
well,
which
is
not
something
you
want
to
be
at
the
receiving
end
of
when
giving
a
place
your
custom.
What
he
doesn't
seem
to
get
is
that
people
can
go
elsewhere.
He
boasts
a
lot
about
how
great
his
coffee
is,
and
tries
to
make
you
feel
like
you
should
be
so
lucky
to
drink
it,
but
even
great
coffee
isn't
worth
it
for
a
horrible
experience
and
bad
memories.
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