JJ Foodservice Limited image

JJ Foodservice Limited

Restaurant Catering food and drink supplies Restaurant supply store Packaging supply store Wholesale bakery Wholesale grocer Meat wholesaler Seafood wholesaler Wholesale food store Cleaning products supplier Fruit and vegetable wholesaler

😠 Very unprofessional, rude, arrogant behaviour of gentleman so called Marian Bogde, people like him should be removed immediately never hired again, very shameful to treat customers that spend thousands in there and have no manners People often mention service, great, products, good, time, helpful, staff, friendly, quality,


Address

Kingsclere Rd, Basingstoke RG21 5UG, United Kingdom

Website

www.jjfoodservice.com

Contact

+44 1992 701701

Rating on Google Maps

4.70 (373 reviews)

Open on Google Maps

Working Hours

  • Friday: 6 am to 6 pm
  • Saturday: 8 am to 5 pm
  • Sunday: 8 am to 4 pm
  • Monday: 6 am to 6 pm
  • Tuesday: 6 am to 6 pm
  • Wednesday: 6 am to 6 pm
  • Thursday: 6 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (20) great (12) products (9) good (7) time (7) helpful (7) staff (7) friendly (6) quality (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Besnik A. 1 year ago on Google
    Very unprofessional, rude, arrogant behaviour of gentleman so called Marian Bogde, people like him should be removed immediately never hired again, very shameful to treat customers that spend thousands in there and have no manners
    2 people found this review helpful 👍

  • 5/5 manish d. 2 years ago on Google
    JJ food service is my main food supplier. I mostly do online orders. Website is easy use , products get updated frequent;ly. Price is .good competitive to market, wide range of products and you have 6pm to place your orders not like others 3pm cut off time. Drivers are friendly , they always give enough notice to deliver food. Overall JJ Food service provide excellent service.
    1 person found this review helpful 👍

  • 5/5 Catherine F. 3 years ago on Google
    Quality products, great prices, friendly drivers. Never any issues with refunds, if items not available, we have been dealing with JJ's for many years. Big shout out for delivery driver Floyd, 5star service.
    1 person found this review helpful 👍

  • 5/5 Osman M. 3 years ago on Google
    Good products and nice service
    1 person found this review helpful 👍

  • 5/5 Jackie E. 9 months ago on Google
    I always find the girls on the front counter and the warehouse guys really helpful. The manager and his team are also very helpful. I like the special offers jj have, all businesses need as much help as possible these days. I visit jj’s Basingstoke twice a week usually. Keep up the great work everyone!

  • 5/5 MUHAMMAD A. 1 year ago on Google
    Very good customer service always been very good and the drivers always helpful and friendly

  • 5/5 Tim E. 2 years ago on Google
    Only used occasionally but the quality and delivery has been spot on. It's great to be able to get the same quality foods that the trade use as general members of the public and the delivery charges are very fair. Will deff use again!

  • 5/5 Paris S. 1 year ago on Google
    Great service , easy to use and excellent products

  • 5/5 Sinasi K. 1 year ago on Google
    Good quality food great price excellent service recommended.

  • 5/5 Vstrom 1. 2 years ago on Google
    good service, always helpful, have a really good stock and they are always ready to lend a hand. Great prices and great products. 5 Stars ++++

  • 5/5 Stephen A. 8 months ago on Google
    Counter of staff are always really polite when I come to collect my order, warehouse team, always very quick to get my goods and I am normally in and out within about five minutes. Perfect. Stock levels always great.

  • 5/5 Jeff de N. 8 months ago on Google
    Great service, easy to find, very quick pick up, helpful staff

  • 5/5 Adie B. 8 months ago on Google
    I always find JJ's to offer amazing value. The quality of their products is excellent, particularly the JJ own label items. It would be great to see more of them at the Basingstoke depot.

  • 5/5 vamsi krishna mohan m. 9 months ago on Google
    Great service very competitive prices. Very helpful team.our main supplier. Highly recommended.

  • 5/5 Imie R. 9 months ago on Google
    Excellent efficient service, always looked after by the staff at Basingstoke, from branch manager, reception staff to the warehouse lads. Keep up the good work guys.

  • 4/5 Steve F. 8 months ago on Google
    ordered goods and lorry arrived on time and goods were lovely and frozen and great value for money, even the chilled was kept seperate and overall great experience and cannot wait to order again

  • 5/5 Alison J. 8 months ago on Google
    They have always delivered top quality products on time brilliant service thank you

  • 1/5 paul l. 2 years ago on Google
    I am a good customer of JJ food service and have been using them for a couple of years now but recently have had issues with online card payments and the websites inability to accept my payments. As it won't accept my payments I have to go to the branch and pay in cash and because of this I can't get the online discounts. This issue has been going on for a couple of months now and I've repeatedly contacted JJ's to try and sort out this problem which they still haven't sorted out so I am still paying full price for everything. I just feel like my issue is not being taken seriously and the fact it is been going on for so long it's just so frustrating and affecting my business and I'm totally fed up with it. I will say I was happy to give the company full marks before this problem occurred but I have been trying to sort it out for so long and I've got absolutely nowhere. I am currently buying a lot of my stock from a more local business because it does not pay me to buy from JJ food service if I can't get online discounts so they are losing out too

  • 1/5 Mert M. 1 year ago on Google
    Rubbish customer service . Endfield Brunch rude people on the telly sales

  • 5/5 Andy P. 1 year ago on Google
    Great selection and value, always helpful and friendly staff in Basingstoke.

  • 5/5 richard v. 1 year ago on Google
    Have been several times ,quick efficent service ,i order online and collect at basingstoke ,done with 10mins ...very helpfull staff,happy customer

  • 5/5 Grace S. 1 year ago on Google
    Food is amazing!!!!! The quality is brilliant and I refuse to buy my meats elsewhere.

  • 1/5 Mohammed R. 1 year ago on Google
    Customer Service is so poor. Manager not willing to talk over the phone and not willing to give his full name.Been using them over so many years but soon will have to look for different suppliers.

  • 5/5 Lee R. 1 year ago on Google
    Had a few orders from JJ Food Service great service nice friendly drivers all ways been on time with updates on when driver will arrive just all round great service will order frequently.

  • 1/5 Maciej K. 2 years ago on Google
    How much are you paying for 5 stars and positive feedback ?? Because these assessments are not realistic! Maybe you approach your clients with respect, but when it comes to employees, there is no respect. After working with you for over 10 years, I can say that (I don't know about other JJ branches, but in Basingstoke for sure). Fortunately, JJ is just history and I work in a company that cares about employees. PS. JJ Food Service is a pathological company.

  • 1/5 Abuzer G. 2 years ago on Google
    You are not professional at all, I come to jj all the time, I don't have any problems, only Karolina is causing trouble, I'm coming from a long way, I can't adjust the time, is it worth losing a customer for 10 minutes?

  • 5/5 Steve W. 2 years ago on Google
    Good quick tip polite friendly staff

  • 5/5 Steve C. 3 years ago on Google
    Had our First Delivery last week, Quick Easy and Simple. Highly recommended and Will use Again and Again, Thank you Again

  • 5/5 Ajith Kumar G. 3 years ago on Google
    Wonderful place for variety of food

  • 5/5 David T. 2 years ago on Google
    Good quick tip

  • 5/5 Declan G. 3 years ago on Google
    Have ordered and used the services here many times and will continue to do so great products and fast very polite service every time many thanks to you

  • 1/5 Al M. 2 years ago on Google
    No comment. I am sure they are already aware why this feedback is received


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