We did the Platinum dining experience. The cruise itself was fun and such a wonderful way to see London river front! We had a table right up front with great views. Seeing sites like Tower Bridge and The Eye lit up at night was well worth it. There are a couple of observation decks to step outside and those will give best unobstructed views. The service was excellent and staff worked hard to ensure needs and wants were met. However, the food was a disappointment. In particular the lamb was burnt on the outside, tough and chewy. The sea bass tasted more like trout and the desserts were a bit too sweet and bland tasting. I'd definitely recommend doing it once for the experience, not sure I'd see myself doing it more than once. Go for the views, not the food

Let me first to say that my experience is disappointing. I took on the platinum dinning but everything save for the view just don’t match the price tag. I start off from the best first which is the food which is absolutely average and it get worse. The selection of wine is appalling. With the platinum dinning comes with some unlimited supply of preselected wine. Free does not mean the quality is good as they are really appallingly bad (not being a snub here), I don’t know how they could offer these wines at all. I paid extra to get their best wine which is really average in my view. I don’t mind to pay but they couldn’t even have the wine served chilled. It’s just really appalling with the money they charge. Service is mediocre at best as the poor waiter had to serve eight/ nine tables at once. The live entertainment was for popular taste and nothing classy at all. The whole ambience was loud and we couldn’t even talk without yelling at each other over the small dinning table. The view of course was good but it has nothing to do with them whatsoever. Overall, nothing really special and an utter disappointment. Food 6.5/10, ambience 5/10, service 6/10, value for money 6/10. Not an experience I wish to repeat.

The Sunday lunch cruise was a good time - the pier is easy to find and boarding was easy and fast. It did take awhile to start getting food once we were off - everyone else was obviously starting with drinks and we choose to forego those pre-meal drinks. However once the food DID arrive, it was delicious - the tart especially. Staff went around during the main course with extra gravy but didn't get to our table with it until the end of the meal so it was a bit too slow there. We had a set 3 course menu and also had the £9 cheeseboard - which was not worth the price. The espresso martini was great, the tea was nice, and the waters are £4 a bottle (yeesh). The extra "day of" price totaled £39 although I was given the next table overs bill and ended up paying £5 over - this ended up resulting in a nice cocktail that was basically half off. Our waiter Bhuiyan was a cool dude. The live jazz was nice. The boat is very clean including the restrooms. Overall I liked the food but it was quite a lot of money for what it was - £80 per person, plus the £40 in extras. Your enjoyment will vary based off of how much of a dent in your paycheck this is.

The dinner cruise was a wonderful experience not to be forgotten - the atmosphere was relaxed and not too stuffy, and the staff were chatty and attentive. We were lucky with the weather and there was a singer with a guitar who was excellent. The food was also delicious. The only things I would note are that the portion sizes were fairly small considering the cost of the experience, and the starters took a very long time to come out after we got on the boat.

Great evening. Great views. Good food! The best waiter we’ve had, called Jason, super lucky if you get him. He played games with us. He rules. Give this man a raise!

Yank visiting London!! After the long haul across the pond we wanted something that wouldn’t be overly strenuous, but allow us to see some of the sights of London with a great dinner experience. The Bateaux London didn’t disappoint! We had an amazing dinner and couldn’t have ask for better service from Jason Davey our waiter. Seeing the sights from a different perspective along the Thames River was stunning. The sights alone were enough but the dinner was superb. We upgraded and did the Platinum dinner and well worth it! This was a great first day to start our trip and highly recommend!

An amazing experience, with excellent food and outstanding service. Thank you for a superb afternoon!

Excellent views, service and food. Tips need to be given direct to your waiter come on now this is only reasonable in this day and age. !!!

Absolutely beautiful. Gorgeous setting, amazing views (if sat by the window) and a wonderful atmosphere, especially helped by the live music on a Saturday night!

A very well organised London river cruise. We boarded at 12pm and we were served a champagne three course lunch. There was a life band in the restaurant, the boat was very clean and spacious. We sailed for two hours and had some nice views around London from the river. A different way to enjoy Sunday lunch, well worth doing.

Amazing! Food is delicious, service great, atmosphere fantastic! We had our engagement. It's been perfectly organised. I haven't released anything till it's start happening! It's big thank you for team.

If you are in London and you haven't tried Bateaux London river cruise, you are missing something. Awesome experience. We spent lovely time in a great boat. The inside was chic, elegant and classy. The best part is it's never too crowded. Food was amazing. We opted for a three course meal with a bottle of red wine. They have decent wine collection. My glass of Malbec was refreshing. I loved the food. The Sunday roast was exceptionally good. So good it was that I forgot to take photo of the same. Just dug into it right away. .I like ved how clean the vessel was and how aesthetically it was decorated. Loved the band as well.

Never answer phone to make booking, been on hold for over an hour. Sent email and got no reply. Very poor Update. They have responded to my email and have now booked and taken our trip. The staff on the day were very helpful, felt really safe and can highly recommend this trip.

Lovely experience. Boarding at 6.30. Dinner service started about 8.45 and mains served about 9. So don't come hungry! Drinks prices were reasonable but water was not free. Food was good. Entertainment was OK.

We had such a brilliant time today! I originally bought this as a birthday present for my partner nearly 2 years ago but then Covid hit. We’ve finally been able to book it and we enjoyed it thoroughly. Everyone was so attentive and friendly and the trip itself along the river was wonderful. Getting to see the sights and enjoy delicious food was a perfect chance to relax after a long period of uncertainty for all. We would love to come back! Thanks to all.

Had dinner in The Glass Room last month! Amazing experience and although it is expensive it is perfect for a special occasion even if you've been on river cruises before. The service is what made it exceptional though and thanks to Bhuiyan for making it special!

We had an amazing night at Bateaux London, great views,food and staff. We will like to thanks Jose as he was very helpful and he was making sure we were enjoying the dinner and the entire experience.

Such a lovely experience, amazing views, lovely staff and good food. A lovely touch with the Captain and staff there to welcome you and say good bye at the end of your trip 🥰

Beautiful views of London at its finest. The water can get a little bit rough, but it’s not to bad. The food is small bites, so I don’t recommend starving yourself prior to coming. Remember that this is Afternoon tea time, so it’s a wonderful way to enjoy the moment. Perfect opportunity for gathering, get togethers. We had a great time. Thanks 🙏🏾

I have done this twice. I am reviewing this based on just my first experience. The dinner cruise is like no other. With 2 packages (we went for the all included one), unlimited drinks, 5 course meal, window seats, live entertainment there is no way to be disappointed. The staff are amazing and attentive. This is absolutely something to do for a special occasion. My second cruise was not as smooth but this is due to what we believe is overbooking. However again food, drink and service were amazing.

Service was great. Be sure to take cash so you can tip your waiter directly. If tipped by card, it goes into a pool for them all. Food, starter was lukewarm at best but edible. The chicken main needed more sauce. Crumble pudding was fine though. Overall, great experience and a laugh.

Fantastic service, incredible views and lovely food! The lamb was lovely and loved the cheese board! Would recommend for a special occasion!

- Cruise too long … should have started later on. - Too much waiting between courses (almost an hour). - No dedicated space to relax. No lounge area to sit outside the table. We had to stick in our chair for 6 hours. - The terrace did not have any set up. Only a couple of chairs, no cushions, no blankets, no heater, nothing to relax over there. - Waiters was not trained at all. - One of us do not eat fish. The waiter served him a trout toast ! Allergies are not taken into account. - Asked for a tea. Only english breakfast !

Fantastic ambiance!! Food is not bad too! Perfect for events and a date😉

Don't really want to share this review in case there is no availability in future. Amazing evening. Great food, service,views, music, atmosphere and ambience. We loved every minute of it.

My wife and I visited the Batueux London for our 13th Wedding Anniversary and we cannot find enough plaudits. We chose the platinum option and it was exquisite… A muse Bouche to kick things off, followed by a fresh trout as a starter. The lamb as a main was tender, delicious and succulent, whilst we indulged into a decadent brownie as our desert, finished off with a cheese board. The waiter was fully attentive and provided a 5 star service. Whilst we enjoyed the food and drink, the live music helped to create a lovely atmosphere, that was just right for the occasion. My wife was treated to a song of her choice which topped off the night. Notwithstanding I cannot think of a better way of taking in the historical and iconic buildings of London under whilst the day sets into night. If you have never experienced this type of occasion then it is a must!! Highly recommended to rekindled that spark!!! ❤️❤️❤️

Perfect for any special occasion, a real treat. Just did the evening cruise with Mum and this trip is a pleasure from beginning to end. The pier side prinks, the boat, and the onboard ambience are fantastic. Not to mention the food (forgot to take a photo of dessert, too eager to start tucking in), drinks and the service. Spotting the many sites of the Thames shore is a pleasure, as is listening to the live singer. Special thanks to George, Mauricio and the lady who assisted Mum when she needed it. If you're looking for a night to remember your time in London, I recommend this trip. A minute away from Embankment tube station.

This was a surprise birthday gift, so I was really looking forward. I arrived at 6 pm and were directed to the bar for a welcome drink. This was very watery and tasteless. A suited man then arrived and asked our names to which he told us our table number and when we would be able to go to our table. 6.30 cane, and we were able to go to the main boat. After settling in a lady came with a drinks menu, and as we had booked the platinum menu, we had inclusive drinks and food choices, she then showed us the 2 wines that where included however said nothing else was this was in contradiction to our booking to which I showed her on my phone. She said no, that's incorrect, and we asked for a manager, and hour past and no manager, so we asked again, and at 7.45pm, he arrived. He took a picture of our booking from my phone and then said that fine; however, we were now halfway through the night. Food choices were good; however, after arriving at 6 and sitting at the table at 6.30, food didn't start arring until 8 pm. This should have been made clearer on booking as we were so hungry. Now for the live entertainment if that's what you can call it. This is a 3-hour cruise musician with a guitar who arrived about 7.45 and played for 15 mins and then disappeared only to return 20 minutes at the end of the cruise so most 9f the time no live music. Would I book again? No

View this as a cruise more than a nice meal and you’ll be ok. Boat is comfortable and decks offer nice photo opportunities. Service staff were very nice and friendly but does take a while for them to get to you. The organisation was not the best, turned up and had to wait in line to be seated in waiting area, then had to wait in line again to board. Why not just board first time? Food very average and not much of it, (don’t go for the pasta, you get 4 pieces only). At the end you’re offered tea, which sounds complimentary, however it will be £8 extra each on your bill added so be prepared for that.

Amazing experience, whether lunch or evening cruising, you wont be disapointed. ⭐⭐⭐⭐⭐

Twelve of us and one child joined the Sunday lunch trip. We weren't expecting such a fantastic experience: the welcome aboard, the attentive but never pushy waiter service, the musicians and the excellent quality of the food and wine. I would highly recommend Bateaux London to anyone.