Good articles and friendly employees. Terrible after-sales service. I don't know why the items have a guarantee, as it is useless. It's a great store to sell to tourists, as they leave and the rest doesn't matter anymore. I would like to have written in the complaints book, even though I still have time, just to express my immense displeasure with your service, but believe me I didn't even write because the employee was doing her best to explain the procedure to me. I felt robbed and I felt that what matters to you is the sale, it's the immediate, it's the instantaneous. The rest is for later, the product and quality are for later, covering YOUR responsibility with "the brand's procedure" and "the brand knows". To take me 400 euros for a watch that FLOWS WATER, claiming that it was MY fault.

In Plena Baixa, a prestigious house. Unique, beautiful pieces, class and good taste. Everything you are looking for is here, even made to measure as it is manufactured in-house.

Very professional service. Wide choice of clocks and jewelry

Excellent service, good quality and affordable prices. I really recommend it.

Simply spectacular

Good professionals and excellent range of articles.

Friendly and helpful staff

Impeccable service and very good prices.

My experience was online purchasing, which I was very satisfied with. Care was taken to respond quickly to some questions, as well as care in customizing the order. I am very grateful

(Translated by Google) My favorite place to buy jewelry and watches! (Original) O meu local de eleição para compra de jóias e relógios!

(Translated by Google) Staff super helpful! (Original) Staff super prestável!

(Translated by Google) Excellent place to buy a jewelry, very professional staff recommend. (Original) Exelente local para se comprar uma joia, pessoal muito profissional recomendo.

(Translated by Google) An Exlibris from the city of Porto (Original) Um Exlibris da cidade do Porto

Ótimo atendimento, jóias lindas, valores justos.

I was already a Lugar da Jóia customer through physical stores. With confinement I turned to the online store. I had some doubts that, through the general email, were promptly clarified with details that I hadn't even thought about. The support was phenomenal and so was the service. I ordered one day and the next morning I already had my order, with careful preparation and with all the elements that had been agreed in advance. To be repeated, without a doubt! Congratulations on your care and attention to the customer!