Berríos Outlet (Centro de Liquidación • Mueblerías Berríos) image

Berríos Outlet (Centro de Liquidación • Mueblerías Berríos)

Furniture store Warehouse store

😠 Very disappointed with their customer service. I went there to buy a queen set for my daughter. When I walked in there were no employees to help, any employee that passed us would ignore us and avoid eye contact as if they didn't see us. We finally got an employee to help and he just sent us to a... People often mention service, prices, delivery, great,


Address

20 Ca. Felipe de Plana, Guaynabo, San Juan 00969, Puerto Rico

Website

www.berriostedamas.com

Contact

+1 787-338-9595

Rating on Google Maps

3.80 (1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 6 PM
  • Sunday: 12 to 5 PM
  • Monday: (Birthday of José de Diego), 9 AM to 6 PM, Hours might differ
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: service (8) prices (8) delivery (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Akisha G. 1 year ago on Google
    Very disappointed with their customer service. I went there to buy a queen set for my daughter. When I walked in there were no employees to help, any employee that passed us would ignore us and avoid eye contact as if they didn't see us. We finally got an employee to help and he just sent us to another one who didn't even bother to look at us asked what we wanted in a rude manner. When I asked about a bed I was interested in all he said was "Yea thats the price" getting information about mattress and delivery pricing was like pulling teeth from him. And then he enfazied very rudely that delivery did NOT include assembly. Of course I didn't buy the bed there and went to the competition which was the exact opposite very nice and friendly employees I bought everything from them and even have eyes on another set for myself. Customer Experience is everything and this store did not have it.
    2 people found this review helpful 👍

  • 4/5 Mildred S. 3 years ago on Google
    It has good prices but too hot to be in the place. They have furniture, washing machines and dryers. Not what I was looking for.
    1 person found this review helpful 👍

  • 3/5 Olga L. 2 years ago on Google
    Floor sample warehouse, too expensive for floor samples, should imitate Bob's discount who has good procrs6
    1 person found this review helpful 👍

  • 3/5 Sal M. 3 years ago on Google
    I have only bought couches here. I cant say they are useless, however, functionality is extremely limited. Furniture from here is great for staging your home for photos and showings. However, it quickly breaks and is unusable .
    1 person found this review helpful 👍

  • 1/5 Jose Rios C. 2 years ago on Google
    Good price no questions about it, but service... once they delivered, forger it of making a call for any problems. Won't installs merchandise that requires an a experience persons to do the job, that's not service after all we'll pay for it. Truly need to have more "client satisfaction" in their mind especially those in top.
    1 person found this review helpful 👍

  • 5/5 christine s. 1 year ago on Google
    The space is much bigger than the one at Amelia Industrial Park! Really enjoyed it! Service is quick! People really should check it out.

  • 4/5 yolimar R. 8 months ago on Google
    Very Good !!!excellent Service!!!better prices than in store

  • 1/5 Marcos V. 7 months ago on Google
    store is smaller than expected but that is fine. prices are competitive. The problem is the delivery service didnt deliver the full order and these people just let the phone ring and activelly choose not to answere. as a business man yall should either answere your phone or stop paying for the line cuz you dont use it whatsoever

  • 1/5 Lynn M. 1 year ago on Google
    The outlet terrible but Berrios near plaza great. The one near 65th marginal to get there horrendous potholes, never again!

  • 5/5 Mr O. 1 year ago on Google
    Nice place, excellent prices and service. We were there checking on prices and came out with the appliances we needed with a great price, extended warranty and two day delivery service. I highly recommend this place.

  • 3/5 Richie 1 year ago on Google
    A lot of merchandise from time to time, some good other not that much. Condition varies but hence the price. Beware of warranty, may take a long time to solve issue even for essential items like refrigerator.

  • 2/5 Arnold A. 1 year ago on Google
    Dissapointed. The store is not attractive, specifically the presentation of merchandise. Prices are not that low. Got better deals in their regular stores.

  • 2/5 Lin E. 1 year ago on Google
    Great selection! However customer service sucks

  • 1/5 Emilio R. 2 years ago on Google
    Had a delivery for today and found out it was not going to happen, and this because I had the number of one of their independent drivers who told me so, I have been calling the facility all morning with no reply, just ringing and being cutoff, Planned the day for this, and tomorrow I have another delivery from them, lets see how that goes...

  • 5/5 David R. 2 years ago on Google
    Awesome prices super quality great staff ask for Wilson he's the man.. if you looking for a great furniture place this is the one hands down

  • 3/5 Heliodor J. 1 year ago on Google
    It's a showroom, not a liquidation center. The name is misleading. The chairs I wanted to buy must come from the warehouse in Cidra and are not available on-site.

  • 3/5 Brenda Liz C. 3 years ago on Google
    Today place was messy not too much people and prices a little bit higher that couple months back.Got same love seat on leather it's a great piece!!

  • 3/5 Mildred A. 2 years ago on Google
    Sell refurbish apliance and funiture.

  • 5/5 Juan R. 3 years ago on Google
    Good... But they don't give warranty for the items you both

  • 2/5 Ulises F. 3 years ago on Google
    Not sure, but it felt like too much unwanted stuff. Either too damaged, or if it's new too unproven brands. Prices weren't that good either, in my opinion.

  • 4/5 Jorge De J. 2 years ago on Google
    Although their selection of furniture and electrical appliances is limited, they have good prices.

  • 5/5 Socky R. 3 years ago on Google
    Best price and service


Call +1 787-338-9595 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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