1/5 Y K. 8 months ago on Google
Frustrating
Experience
Tonight
I've
been
a
loyal
customer
at
this
Wawa
store
for
a
while
now,
visiting
almost
every
day.
However,
my
recent
visit
left
me
quite
disappointed.
Today,
I
waited
for
over
10
minutes
for
my
sandwich,
which
is
unusual
considering
the
prompt
service
I've
experienced
here
before.
What
was
more
disheartening
was
the
unprofessional
behavior
of
the
staff
member
who
prepared
my
sandwich.
When
I
politely
inquired
about
the
status
of
my
order,
the
response
was
less
than
courteous.
Instead
of
providing
a
timeframe
or
a
simple
update,
I
was
met
with
a
rather
rude
remark.
It's
important
to
remember
that
customers,
like
myself,
value
respectful
and
friendly
service.
To
make
matters
worse,
when
my
sandwich
was
finally
ready,
it
was
quite
literally
"slapped"
onto
the
counter.
This
behavior
was
not
only
unprofessional
but
also
unacceptable.
As
a
regular
patron,
I
believe
that
we
should
be
treated
with
respect
and
kindness,
especially
considering
the
Wawa
brand's
reputation
for
quality
and
customer
service.
I
understand
that
everyone
can
have
off
days,
and
I'm
hopeful
that
this
was
an
isolated
incident.
However,
I
believe
it's
important
to
bring
such
issues
to
your
attention
to
maintain
the
high
standards
that
Wawa
is
known
for.
I
sincerely
hope
my
next
visit
will
be
more
in
line
with
the
positive
experiences
I've
had
in
the
past.
1 person found this review helpful 👍