5/5 Caitlin M. 2 years ago on Google
A
long
overdue
review.
This
is
a
review
I’ve
intended
to
write
for
years,
but
knew
it
would
be
a
tough
one
so
have
stalled.
We
cannot
recommend
City
by
the
Sea
enough.
Dr.
Tom
and
his
staff
came
into
our
lives
when
we
needed
them
the
most.
Our
beloved
yellow
lab
Cass
girl
was
urgently
at
her
time
after
a
long
battle
with
cancer.
At
the
time,
we
were
not
patients
of
City
by
the
Sea
or
Dr.
Tom.
But
they
showed
up
-
driving
45
minutes
through
a
horrible
nor’easter
to
our
home
with
the
most
empathetic,
gentle
care
for
both
our
girl
and
for
us.
The
moment
they
showed
up,
the
panic
of
the
situation
immediately
resolved
to
peaceful
and
a
loving
passing
for
our
girl.
Again,
not
patients
of
the
practice,
they
handled
necessary
arrangements
with
the
utmost
care
and
love,
and
sent
a
card
signed
by
every
member
of
the
staff.
We
instantly
felt
cared
for
by
folks
that
didn’t
feel
like
the
strangers
they
were.
When
we
rescued
again,
it
wasn’t
even
a
conversation,
we
knew
we
would
switch
to
City
by
the
Sea.
And
we
continue
to
feel
that
same
level
of
empathy,
care
and
love
that
we
felt
that
night
with
Cass.
The
knowledge
of
the
whole
staff
is
vast,
the
communication
is
timely,
robust
and
informative.
At
every
visit,
their
care
extends
beyond
the
one
symptomatic
reason
for
the
appointment,
making
sure
there’s
nothing
new
or
connected
that
I’m
missing
which
I
have
greatly
appreciated
with
a
senior
rescue.
Again,
cannot
recommend
Dr.
Tom
and
his
practice
enough.
They
consistently
show
up
in
every
way
and
provide
top
care.