2/5 Brent R. 4 months ago on Google
Food
is
good,
but
ordering
for
pickup
is
a
nightmare.
Ordered
through
DoorDash
on
8/29
to
get
something
to
take
back
for
a
meeting,
only
to
get
there
and
be
told
(after
waiting
20
minutes
for
them
to
open;
they
decided
to
open
late
that
day)
they
weren't
doing
DoorDash
anymore,
didn't
have
my
order,
and
that
I'd
need
to
contact
DoorDash
for
a
refund.
Fast
forward
to
today
(11/14)
when
I'm
back
in
town
for
work
and
I
wanted
to
give
them
another
chance.
Went
to
their
website
this
time
and
saw
DoorDash
as
an
ordering
option.
Interesting.
Clicked
through
to
DoorDash
only
to
be
told
they're
closed
(as
in
not
taking
any
orders
at
all,
not
just
not
open
yet).
Fine.
Went
back
to
their
website
and
chose
the
other
ordering
option.
All
went
well,
selected
curbside
pickup,
entered
my
credit
card
and
vehicle
info,
and
checkout
was
a
breeze.
So
.,.
I
went
to
the
restaurant
a
few
minutes
early
so
I
could
get
my
food
the
minute
it
was
ready.
Waited
until
five
minutes
past
the
scheduled
pickup
time
and
finally
called
to
find
out
if
I
was
supposed
to
let
them
know
I
was
there.
"What?
We
don't
do
curbside
pickup."
Went
in
to
get
my
food
and
the
receipt
stapled
to
the
bag
said
"Curbside"
in
huge
letters
right
at
the
top
with
my
name,
number,
and
car
description
right
below
it.
Could
they
not
at
least
call
and
tell
me
I
needed
to
come
in?
🤦♂️
By
the
time
I
got
my
food
back
to
the
office
a
mile
away,
the
burger
was
cold
and
the
fries
were
limp
and
soggy.
If
I'd
had
the
food
at
the
restaurant,
I'm
sure
it
would
have
been
delicious.
Instead,
I
could
have
gotten
hot
food
faster
for
less
money
and
hassle
by
going
to
the
Burger
King
across
the
street.
Bottom
line:
If
as
a
restaurant
you
can't
even
handle
a
basic
takeout
order,
don't
offer
it.
If
you're
a
potential
customer,
do
yourself
a
favor
and
only
visit
if
you
have
time
to
sit
down
and
eat
at
the
restaurant.
I'm
sure
the
food
is
lovely,
but
I'll
probably
never
know
for
sure.