The chicken sandwich was still raw, and the drive-thru lady was rude. If you don't want to work fast food on a Friday night, find a better job. Only car in the drive thru, and the order took 15 minutes, and the chicken was still undercooked.

Great chicken cashew salad. They have fat free raspberry vinaigrette and also malt vinegar.

Don’t ever do an online order, they’ll ignore it until you go in and complain. Waited 45+ minutes for 3 ice cream treats. Root beer float was only filled half way, and the double scoop was missing a topping. Their excuse? They just got the order, even though it was placed at 5:14 pm, and it was 5:50 pm when we went and complained.

Usually I love Culver’s but tonight, I stopped in after work because there were no cars in the drive through lane. After ordering and paying at 5:10pm, I sat and waited…. And waited…. Till 5:30pm! I went inside with my post it number, wondering where my cranberry chicken bleu salad was. Still not made!!!! They kindly refunded my money. In no world, is it acceptable to make a customer wait 20+ minutes for your food in a drive up and still not have it ready. Shame on you Culver’s Owatonna, your in a time out now. Note to management, if your kitchen can’t keep up, warn your customers BEFORE they order. Not cool at all. :(

Food was awesome but the service was not. I used the website to order and chose curbside pickup option and when I arrived selected the I'm here option and I waited there for 10min and no one came out. I had to get off and go to the counter to grab my order

Waited for almost half an hour for my meals and they gave me a super thin and burnt crispy patty. Very unhappy.

Most Culvers I’ve been to have been amazing service and great food, not this one! Came in and ordered my food, when I went to get my soda the dispensers poured water all over my hands. Then once I got my custard I had ordered chocolate with marshmallow creme. They handed me my custard and it was FULLY melted with maybe a dot of marshmallow creme, I then asked if they could add more creme to it and they handed it back with literally nothing more. Terrible experience

Our food was served hot and was delicious 😋 👌 - This was a good experience at Culver's in Owatonna, Minnesota ....

Fast Food used to mean fast. The lobby is closed, so everyone goes thru the drive-thru. We waited 30+ minutes for Food. Actual restaurants take less time (and probably cheaper). AND they even forgot part of our meal.

The Culver's in Owatonna has been a great food experience.. the restaurant was very clean and the folks working there were awesome.. double thumbs up and I will be going back

Culvers is by far the best choice for options and value. A lot of the other fast food restaurants are subpar when it comes to quality of choices and now they have begun to overcharge for their mediocre food. This benefits Culver's due to the fact you can still order not only very healthy food choices but if you are still hankering for a burger you can get that as well. And, the variety of Sundaes, cups and cones are almost limitless! For choice, quality and price step in and enjoy!

I do not recommend going later in the evening especially within a couple hours of closing. My co workers and I have had issues with immature staff and issues with orders. Wait times during there are extremely bad. I would have left after the 15min mark if I hadn’t already paid. That 15mins is from time of payment to actually getting the food. It does not include waiting to order or pay. During lunch hours or before dinner seems to have better quality food. The wait times are a little better but not by much.

Stopped for dinner here on the way back from a funeral. First of all, have been dining at various Culver's for years and years, so I know what their food "tastes" like when it's well-prepared, which here it was not. Well, some was. Service was pretty poor, except when the person (who I assumed was managing all the teen workers) got involved. The "kids" seemed unsure of how to enter orders and appeared disinterested, to say the least. The manager (assistant?) was pleasant and responsive, though. I had a butter burger with cheese and the burger was barely warm and the cheese had not melted AT ALL! My wife's pork tenderloin sandwich was bone dry. The taste was "okay" but it was not at all juicy. Also, why isn't some kind of sauce available for it besides ketchup or mustard??? Maybe some kind of BBQ sauce? Cheese curds were nice and hot and tasty as always. The onions rings were great, too. I admit the place was busy when we got there, but there were a minimum of six people working the front end, so come on, people! I will, of course, continue to patronize Culver's in this part of the country (Minnesota, Wisconsin, etc.) , but one fault I have with all of them for the last few years is they NEVER let the cheese melt on a burger. How hard is that? Put the cheese on with about a minute left to frying, cover it, and voila! That's how i do it at home.

Usually very good.... I got 2 plain patties, no cheese, no toppings, and waited for close to 30 minutes before and after I ordered, total. Usually a great chain. Very polite, but my meal was over $12 and I threw all but 1 half of 1 patty away on the burger.

Fresh food

Make sure to double check your burger(s) before you leave Culver's parking lot. Mine was very raw.

Great food and service

Great food for a "fast food" restaurant. I would highly recommend.

Great experience friendly and clean. Very nice place to get s quick meal

Had there cod dinner plate, food was fine and reasonably priced.

Horrible experience. Went through the drive thru and confirmed order. Screen was down so everything was verbal. Got to the window and was given a different order total from less than a minute prior, and then we discovered after we'd driven away we were missing a sandwich and they hadn't given us a receipt or napkins. Because of the road it took almost 10 minutes to get back to Culver's where we had to wait for 5 minutes for them to confirm whether or not we'd ordered the sandwich and then after they figured out that it had been missed on the order, pay for it and then wait for them to make it. Never going to THAT Culver's again!!

Another bad experience at this Culver’s. Very slow the food was cold my cheese curds were not even cooked all the way. The staff was also not friendly again. I used to like this place but I think when we drive through again it will be somewhere else. Also the same thing that has happened the last 4 visits.

Clean and nice employees.

Very dirty dining room and rude employees, been to many Culvers and this was not a good experience. Found hair in one of our deserts, disgusting. They did replace it. We have never been to a Culvers that treated us so poorly.

7-7-23 Culver's is always great! This location is no exceptions. Lots of helpful smiling faces. Be sure to bring a jacket in as they keep it pretty chilly inside.

Chocolate malt and ice cream were excellent. I was disappointed that the meat for the burgers was smaller than I expected. It SEEMED like they had thicker burgers a few years ago. Onion rings were great ! Justin is an excellent employee, and he helped me when I needed it. Thank 😊 you, Justin.

We always have a great meal from here! Everything on the menu is good. If we have any issues (few and far between) they are fast and polite to make it right. Place is well kept.

On occasion we come to this location. There is always a line during most popular times. They don't appear to be able to fit any more employees, so it's not likely to get any better. I know it's hard to find conscientious employees, so I'm not surprised when orders are wrong and the register operator is not able to operate the register if anything is ordered with variation. Who am I to judge someone's business? Well, if I come for the flavor of the day, I expect the flavor of the day, not vanilla. Otherwise I might just go to DQ. So overall, Culver's feeds a lot of people and the business is pretty impressive. I wonder what this business might look like if they doubled their prices.

My family like this place so much. The food is hot off the grill, staff is always helpful and we have yet to have an incorrect order. It’s really clean inside and out too.

This is a great Culver's to eat at. Always makes my food correctly and comes out quickly. Very clean bathrooms!

Love it here. Foods always fresh amazing and worth the trip to get here. Prices are easy on your wallet for a family meal outing. The sourdough melt was mind blowing and so was the roast beef sandwich. Y’all rock

Friday night around 8:30 pm. 15 minute wait in drive thru. Malt was not frozen, but rather flavored milk. Burger patty was thin and burnt. Sandwich came out cold. Cheese curds were fresh and hot. Very typical of my experience there lately. Random...not sure what you will get.

We arrived about 10 minutes before noon and ordered a sourdough melt and a kids grilled cheese. We were asked to park and wait for our food because there was already a line of people waiting. Our food didn’t come out until around 12:10. Both sandwiches were burnt and the sourdough melt was very greasy. The long wait is pretty common at Culver’s but my kid wouldn’t even touch the burnt grilled cheese.

Food was OK at best. My wife had a chicken sandwich that was so salty she couldn't finish it. I had the fish and it was OK. Not a lot of flavor. On the bright side the fries were good. Had frozen custard for dessert. It was good but awful pricey for what we got. Guess it's back to Dairy Queen.

I ordered a carry out to pick and I ended up waiting another 25 minutes for my order at the restaurant. The manager was very rude and told me there was nothing he could do and that they were understaffed. When a customer brings up a concern rudeness in response is not the answer. The staff had no idea what they were doing and managers were not direct orders properly while I was there. At a fast food restaurant people should be able count on getting their food in a timely manner because I’m sure I wasn’t the only one waiting. I hope the owner seriously considers looking into how this restaurant is run.

Always consistently great. Cod sandwich is my favorite. Love their rootbeer. Staff is always friendly, upbeat with each other and very helpful.

Good, as expected. Most culvers are. So far this is the only place I've been to that makes you log your name and phone number when dining in for contract tracing which was a bit different.

Just another Culver's

Good food, nice service

The food is always hot!

Good food and fast 😄

Best hamburgers 🍔

Best burger in Owatonna

Greasy.

When I was at the window I felt rushed barely had enough time to ask for ketchup it was close to closing so I'm assuming they were just in a rush and all the cheese curds were dumped out in the bag kind of disappointing

Yummmmmmy

They have the thickest creamiest concretes!

Great customer service with great turn around the order. Order 149 today.

Best fast food burger period. Add a side of custard for a treat or try the root beer float for a little taste of heaven.

Great food,good service,will continue to go here every so often.

Got everything I asked for wonderful service

Wow! Just stopped in passing through town and it was a zoo. They were staffed well to handle the rush as best they could and everyone seemed to respect social distancing (as much as possible) ... Our food came out way before I expected based on the crowd, it was hot and delicious. One gal was berating an employee about who knows what, kudos to the 20yr old who got yelled at over something silly... There’s never a good reason to get that upset over fast food. Thanks for the great food Culver’s!

The food was great. Watched the car delivery guy deliver, pick garbage up put in overflowing garbage container take his hat off, run hand through hair pull hat back on go in and deliver more food. No he did not wash hand or put on new gloves. I watched! Diet coke was flat but manager was so busy covering the orders while his help watched. Great way of training! Suggested putting out of order on pop. To busy filling orders! Went back ordered sundae, paid ,given number waited 15 minutes well what my sundae was on the counter melting. Not sure the manager is the manager for this position. If he he forgot "your help is as good as your training" the store is in trouble! Pb.

This Owatonna branch has some really nice staff. I don't really care for fast food because most do not take vegetarians or pescatarians into consideration. But alas......Culver's breaks down their menu by their product so it's easy to see what I can and cannot eat as a pescatarian. Love this! I ordered the cod sandwich basket. The fries were tasty and crunchy and tasted like fries made from potatoes. The cod sandwich had shredded cheese, tartar sauce, and shredded lettuce on it. Now I'm not sure if it was because I hadn't eaten all day or what, but this sandwich really hit the spot. The butter bun heightened my taste buds and worked well with the fish. Well done Culver's. Our food was hot and did not taste as if it was prepared earlier and then reheated. I will definitely try this sandwich again should I have a need for fast food. My husband had the patty melt and thought it was fast "table" food since it was fresh and "delicioso".

A+

Prompt and fast great food

Great burgers

Food was delicious and piping hot just like it should be. The temperature inside the restaurant was unusually cold and uncomfortable today.

Was nice to be able to eat inside as

Great service.

😎👍

Decent fast food delivered promptly to our table. Didnt seem that the pop machines were set right though- regular root beer tasted like diet and Dr. Pepper was watery.

Favorite place to get ice cream!

Food was good. Culver's usually is. It took forever though. Culver's usually does. If any other place took that long, I'd probably knock off another star, but it was expected. People were nice. They need to figure out a way to increase the speed though. If you're going to be fast food, you don't want to be known as the slowest. I would go more often, but I don't ever want to sit in the drive thru for 30 minutes. Cane's has fresh food too and I've seen them go at about a rate of 1 car per 30 seconds in the drive thru.

After quite a long wait to get our order. Our drinks were incorrect but the food was good.

Food made to order.

Always good

It was fantastic as always!! Thank you.

Horrible waited for 30 minutes to get ice cream never again

Very good

Good eats