1/5 D L. 1 year ago on Google
I
would
give
0
stars
if
I
could,
and
now
it
is
too
late
to
change
providers.
The
online
portal
is
out
of
date,
with
99%
of
the
providers
listed
not
accepting
Molina.
Even
the
primary
care
doctor
on
my
card
had
not
been
in
Network
for
years.
They
sent
me
a
PDF
of
doctors
that
was
out
of
date
as
well.
I
had
to
go
to
a
CVS
minute
clinic.
And
that
response
below?????
Why
don't
they
fix
the
problems??,
there
are
a
few
hundred
complaints
here.
They
also
lost
a
pretty
big
class
action
lawsuit
here
in
Texas
as
well.
Do
NOT
get
insurance
with
this
company.
Update:
I
called
and
told
them
to
find
me
a
female
primary
care
near
me
since
I
could
not
find
one
in
the
portal
or
PDF
they
sent.
They
gave
me
a
new
"female"
doctor
and
I
went
to
an
appointment.
A
male
doctor
walked
in,
that
was
the
doctor
they
gave
me.
The
clinic
was
in
a
run
down
strip
mall
in
a
shifty
neighborhood.
The
doctor
seemed
nice
enough,
and
after
conducting
some
tests
determined
I
needed
to
see
3
specialists.
They
cannot
find
me
specialists
within
the
network
(they
only
found
one).
His
staff
is
using
the
same
outdated
online
portal
probably
to
try
and
find
the
specialists.
The
email
Molina
provides
below
is
useless,
I
tried
it
and
have
not
heard
back.
I
have
now
gone
on
to
report
them
to
the
Texas
State
Insurance
department.
Hopefully
they
can
help
or
find
a
way
for
me
to
pay
cash
and
Molina
to
reimburse
me
for
the
visits
and
any
follow
up.
New
Update:
They
sent
me
a
letter
saying
that
one
of
their
advocates
reached
out
and
said
she
was
unable
to
connect
with
me.
Leticia
LIED.
We
spoke
alright
and
she
kept
cutting
me
off
and
was
yelling
at
me,
and
I
said
I
don't
think
you
are
the
right
person
I
should
be
speaking
with.
She
said
she
was.
She
then
went
on
to
continue
to
not
listen
to
me,
then
she
hung
up
on
me.
A
week
later
she
left
a
message
to
see
if
I
could
see
different
doctors
that
were
not
the
specialty
I
needed,
I
was
very
specific
that
I
did
not
need
to
see
the
kind
of
doctors
she
suggested.
So
I
didn't
even
bother
to
return
her
call.
I
wrote
to
Molina
at
the
given
email
they
give
here
and
explained
what
happened
and
never
heard
back.
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