Quality wise definitely lacking, random pain colors all over the gym. This used to be world gym, which was way better, more machines, more benches, now there’s only 2 adjustable benches with one that has a huge pad on the bottom which makes it almost impossible to use. I would definitely change my review once they purchase good quality benches and adjustable benches, along side of changing the color combinations on the walls, AND BRING BACK THE MIRROR INSTEAD OF COLORING IT ORANGE!!!!

If something is broken it’s going to be broken for months Lights been out in the bathroom for about 2/3 months sauna is randomly off sometimes with no notice or reason

Very Very disappointed and upset with LIHR. I spoke with three different people at the East Setauket location. First one advised me I could register two kids for two weeks and flex the days. Then i called to register them and was now told absolutely not. Their website even states "Pay for 4 weeks and you choose the days." Nowhere does it state each child must attend for four weeks. I already had friends sign up their children knowing we were going as well, and now my kids can not attend. They really need to get their stories straight when speaking to potential customers and need to not lie on their website! When I pointed this out I was told "ok well we have been doing this a long time so..." Not sure how that is supposed to help the situation, but I couldn't possibly recommend them after the misinformation via phone and the website.

Our family has had membership for the past 20 years. Everyone from the front desk people to the cleaning staff has always been sweet and helpful. It feels like a second home.

Tennis head pro Tito can’t communicate with people ,very rude and poorly educated person.The club is fantastic.

I've been a member for over a year. Management promised hot tub would be fixed in 2 months when I joined. They keep on giving me run around and not fixing what is broken. The place is in shambles falling apart. I would not recommend this gym and am so I'm happy with no professionalism.

This is a horrible gym that is unprofessional and outdated. I have been a member for five years and only use the pool. However in the past few years, the gym has really gone down hill. The pool is often closed and without any notice. Case in point: I went to the gym on New Year’s Eve, only to find that the pool was closed and would be closed through New Year’s. How can a gym be closed for New Year’s??? I even called in advance because the pool is so often closed. The receptionist initially told me that the pool would be open, so I was shocked to find that I had made a useless trip. Communication is lacking, as there is no email, text or posting on Facebook of any changes. As for the facility, the locker room is unheated and gross; the tap water in the locker room is unheated; and the pool deck is unheated as well. Needless to say, the hot tub hasn’t been working for three years. Completely fed up with this gym. I would recommend that you try a different gym.

This gym is a great neighborhood resource, and they've done a great job supporting their clients during the pandemic. The only thing I dread when I'm here is the music. Might be nice to try something other than the oldies, 70s anthem rock? Maybe something from the 21st century? If not, perhaps turn it down a little so those of us who bring our own can hear what's coming through the headphones. Thanks and have a great day.

5 stars! If you're on the North Shore you know that no other gym compares. A large gym floor, plenty of cardio equipment, an Olympic size pool and of course tennis. Cheery and helpful staff too!

I'm a bit biased as the Operations Manager but I have spent most of my adult life in gyms, and I can say with 100% objectivity, Long Island Health & Racquet is ONE OF THE BEST!

Have been a long time member. I do like this gym, it has everything you need to stay fit. My only complaint is that they no longer have the staff to walk around cleaning up the weights and occasionally wiping down machines. Heavy weights are left all over the floor, mis-racked and just generally a mess.

Gym is second to none but management has really all but given up on this place. Incredible old and new school equipment but the there is no one working the floor and cleaning up weights and taking care of the gym anymore. Zero etiquette at all, no one reracks plates or cleans up after themselves. It’s sad. If the gym was simply well kept it would be worth an extra 10 a month in my opinion.