I made an appointment to get my hair permed. Was very specific about what I wanted and even showed pictures of my fresh perm from the previous year as an example of the tight curls I wanted. The young lady who permed my hair was very sweet but unfortunately did not do a good job. When rolling my hair, there were random strands of hair that weren’t even in the rollers. She fixed a few and continued to roll my hair barley wet which was causing lots of frizz. When she started applying the perm to my hair I informed her that my normal lady uses 2 bottles due to my hair being long and thick. She then told me that she was moving fast and distributing the solution evenly so there would be no need for a 2nd bottle. After everything was finished and I made it home, I noticed that my hair was not curly at all as it started to dry. But instead it was crinkled/ wavy. I called immediately to express my concern as well as sent photos. I was told to wait a few days. 3days later on Saturday, I called the salon and asked to speak with the owner about my hair not being done properly and asked about a refund considering I paid $250 (which was $100 more than I usually pay at a different salon) plus a tip. I explained I didn’t feel comfortable putting more solution in my hair to fix the issue out of fear of damaging my hair. I was told that the owner would be the only one who could issue a refund but I would have to wait until Tuesday morning for her to reach out. I never received that call. Not even a text expressing concern. I then called around lunchtime and was told the manager wouldn’t be in until 12:30-1pm. I drove 20 minutes back to the salon just to me brushed off and told that she (the owner) already knew the story but then said she didn’t know anything about my issues until today. And then proceeded to tell me “I don’t have time for this” as I’m trying to speak to her and show her the photos. Yet how dare I be upset about my hair and being given the run around for days. Seems like the owner and manager (who was also rude) have ZERO concern when they take someone’s hard earned money and expect them to deal with a lousy overpriced service. *First 3 pictures compared to last year’s photo of getting my hair permed in *tight curls. BIG DIFFERENCE.

Belle is AMAZING! I made a last minute appointment for at trim and it was my first time to the salon. I’d previously been told by a very experienced stylist that I wouldn’t look good with curtain bangs. I brought this up with Belle and she told me that there’s different styles of curtain bangs and that she could totally cut mine to look good and she exceeded expectations! She did so well and was so sweet and a great conversation. I’ll definitely be going back to her!

We have been long time customers of Red Beauty Lounge and have always had excellent service. From our lead stylist, Amy to her staff-we are well taken care of. They are always helpful to work with our busy schedule to get us in for haircuts or any other service. It has a great atmosphere and lots of great products too.

This was my first time there. The salon was highly recommended by my friends that had had Kaity do services for them. I went in for some pink high lights or streaks. She did a fabulous job on the high lights/lightening for color. She was very meticulous in getting the high lights to look natural and not overbearing. Even though the ones at the very bottom, at my neck, where she started look a little burnt. As for the pink - I think she went a little too easy on, I guess because I had never had colors in my hair and maybe my age. I was looking for PINK, that could be seen. When I tell people I got some pink put in my hair - they ask, where. So I'm a little disappointed in the color, you pretty much can't see it. She cut my hair also, and the cut is great. Just the right length and just enough layering to make it look good. All in all, she did a great job. UPDATE: After they read my review they called me in so that they could make things right. Kaity painstakingly went back through my hair and got the highlighted parts of my hair and targeted just those and put a Pink color on them. She did a fantastic job. I guess it's my hair, it just doesn't want to be pink. It is now a beautiful shade of purple, and I love it! Kaity is the best! 💜

Hayden does my Cut and Color and is amazing!! Tyler did my senior picture makeup and is phenomenal!! Great experience!

Attempted to set an appointment for and off site make up and hair. The appointment was set and I was told someone would call me that week (the week I called) to go over options and pricing. No one ever called me. I emailed that I was never contacted and no response. When I called in too express concern and issue the gentleman really did not seems to care. Was asked all the same questions of details already provided that should have been on the appointment. Advised him to go ahead and cancel. It was clear that if I went forward with this it would have been a disaster.

Michelle did my hair and makeup for a trial run and for the day of my wedding. She is amazing. I'm bad at explaining what I want or sometimes I'm unsure but she figured it out and executed it perfectly. I highly recommend her to any bride!

Haydon gave me the most beautiful haircut! I'm always nervous when I get a haircut, but Haydon was very patient and listened to what I wanted and then delivered! Red Beauty Lounge is a great little place - lots of levels inside so if you're mobility impaired you might want to take that into consideration... Beautiful inside!