1/5 Twyla M. 1 year ago on Google
Took
my
family
of
4
here
on
Christmas
Eve.
They
weren't
exceptionally
busy,
as
there
were
2
grill
tables
that
were
empty.
We
waited
over
20
minutes
just
for
our
drink
orders
to
be
taken.
The
service
was
lacking,
the
chef
did
a
great
job
with
the
food
though!
My
complaint
is
that
I
paid
for
our
$134
meal
with
my
Visa
debit
card.
I
went
to
use
the
restroom
after
waiting
for
a
period
of
time
for
my
card
to
be
returned
and
to
sign
the
slip.
My
oldest
daughter
waited
at
the
table
for
me.
I
came
out
and
the
table
had
been
cleared,
but
my
card
and
receipt
had
never
been
returned
to
us.
I
went
to
the
cashier
and
inquired
where
my
card
was.
They
said
they
didn't
have
it.
I
explained
the
situation
and
they
noticed
there
was
another
card
that
someone
had
"forgotten".
My
card
is
sort
of
rare
in
that
I've
never
seen
another
like
it
and
its
pretty
noticeable.
Its
a
Chase
Disney
Visa.
The
one
they
had
was
the
same
type
of
card.
I
was
permitted
to
look
at
it
and
noticed
the
name
was
"Tyler",
so
close
to
mine
if
you
aren't
a
native
English
speaker.
This
card,
however,
was
not
mine.
They
requested
I
leave
my
name
and
number
so
they
could
call
me
after
being
able
to
continue
looking.
I
did
so
and
left.
An
hour
and
a
half
later,
I
received
a
call
from
a
gentleman
saying
he
was
the
manager.
He
informed
me
they
could
not
find
the
card
and
I
need
to
just
cancel
it.
He
was
not
apologetic
about
the
situation
at
all.
I
was
completely
taken
aback
by
his
attitude.
He
did
not
offer
any
assistance
in
retrieving
my
card
from
the
person
that
more
than
likely
took
it
home
due
to
error
by
the
server,
"Tyler".
He
did
not
offer
to
"make
it
right"
in
any
way.
Having
to
cancel
my
main
source
of
payment
method
is
a
monumental
inconvenience
to
me!
Not
to
mention
this
was
on
Christmas
Eve
and
left
me
no
access
to
my
funds!!
I
had
already
locked
my
card
down
online
before
he
called.
We
eat
out
quite
a
bit.
It
is
a
treat
for
our
family,
as
I
travel
extensively
for
work.
We
will
not
ever
eat
at
this
restaurant
again.
I
hope
you
steer
clear
as
well.