Jonathon Green and Ryan explain everything to me and got us set up with new tires and rims. Extremely happy. Had Jonathon pick the rims for us. My husband is very happy with them. Thank you so much.

The Aberdeen Les Schwab when you pull up people coming running to meet and great and ask what they can do for you. This Les Schwab I sat for 15 minutes backed in with my lights on and not 1 person came to great or ask what was up. They all looked multiple times but no one came to help.

The staff was very courteous and professional. My new tires were installed and vehicle ready to go no more than an hour after my scheduled appointment. A tech spoke with me directly to explain in detail any issues which were found & supplied the best recommendation to remedy the problem and any associated costs. Very straightforward. I believe they had my best interest in terms of safety for both myself & my vehicle at heart with their recommendations. I did not feel that they were trying to make a extra buck by trying to sell me on services which I did NOT need at the time.

Super-fast service on a Saturday morning. I called ahead and they were expecting me as I pulled up. They took the car and it was on the lift before I walked inside. A team of four techs got to work replacing my TPMS sensors and I was out the door in under 30 minutes. Great work- thanks guys!

Recently, I had a rewarding experience at the Lacey, WA Les Schwab Tire Center. Assistant Manager Derek, delivered exceptional Customer Service. Following the purchase and installation of my new Les Schwab Battery, there was an unexpected issue with my hood latch. Derek resolved this condition by ordering a new hood release mechanism and handle. After these components arrived at this Les Schwab location, Derek notified me. Sue and Alex scheduled a day and time for this repair. Ryan, one of the many skilled and experienced mechanics performed the repair. Please RECOGNIZE and REWARD Derek, Ryan, Sue, and Alex for their extraordinary Customer Service. Thank to everyone on the Lacey, WA team for your dedication and commitment to customer satisfaction. Another Satisfied Customer, Kirk G. Scherz (Captain Kirk)

Went in 2/16 for a tire rotation. Brake inspection confirmed green, all good (<14,000 miles on them). Horrible screeching sound coming from left rear tire. I take it back and they can’t find anything, I demonstrate the horrible noise and they look again and say they hear it too but nothing they can do. Except replace my perfectly fine rear drum brakes. Now the rear tire make a knocking sound, the brakes rattle and shake in addition to the screeching, all of this completely new after the tire rotation. Beware.

Lacey Les Schwab Kohout's Automotive Services quoted $750.00 to replace my rear brakes. I called Les Schwab, and they quoted me $466.00. When I took it into Les Schwab for the repair. They did a brake inspection and found nothing wrong with my brakes. Thanks, Shawn, for your integrity and honesty .

Went into to get a free alignment check. I did not sign any authorization to approve work. I was a walk in and they said it would take about an hour and a half to get to it, so I waited. When they called me up, they said it was aligned and charged for an alignment. When I questioned I had only come in for their free alignment check, they claimed I had authorized the alignment. I did not sign to have any work done. Manager would not even come out and discuss with me. Beware of what they say! I will never do business with this store again. This review has been removed from their reviews.

Les Schwab is the only tire store I'll ever use. The young man who waited on me was so great. Professional, helpful, kind, informative, patient, and explained everything. They are never pushy. They guarantee they're tires and service.

Been a customer for years. Brought in my new car for a leaking tire. Absolutely free to repair, was shocked but I shouldn't be as they have always been very good to my families vehicles. Thanks team!