hôma Carvalhos: Decoração, Mobiliário, Cozinha, Arrumação image

hôma Carvalhos: Decoração, Mobiliário, Cozinha, Arrumação

Home goods store Kitchen supply store Outdoor furniture store Bedding store Bathroom supply store Garden furniture store Childrens furniture store Cleaning products supplier

😠 Miserable service by the cashiers. Messy and dirty store. In the kitchen products area, dust was immense on the shelves. First time I saw a situation like this. In the box I was offered the Hôma card which I adhered to. After a month I still couldn't use it online and I contacted the helpline. An... People often mention store, para, good, items,


Address

Atlantic Park Carvalhos, Rua da, R. Presa Seca, 4415-307 Carvalhos, Portugal

Website

www.homa.pt

Contact

+351 22 976 1080

Rating on Google Maps

4.10 (764 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: store (14) para (9) good (7) items (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 dulce teixeira D. 2 years ago on Google
    (Translated by Google) Miserable service by the cashiers. Messy and dirty store. In the kitchen products area, dust was immense on the shelves. First time I saw a situation like this. In the box I was offered the Hôma card which I adhered to. After a month I still couldn't use it online and I contacted the helpline. Another miserable service. I spoke with 5 assistants and none of them could understand why they couldn't use the card. Active listening on a helpline is essential but it does not exist on these helplines. As for mainly textile and furniture products, high prices and low quality. I prefer Space home competition. They have high prices but adequate quality for the price. I wasn't fascinated about this company and I won't be a customer. (Original) Atendimento miserável por parte das funcionárias da caixa. Loja desarrumada e suja. Na área de produtos de cozinha o pó era imenso nas estantes. Primeira vez que vi uma situação destas. Na caixa foi me proposto o cartão Hôma no qual aderi. Passado um mês ainda não conseguia utilizar online e contactei a linha de apoio. Outro serviço miserável. Falei com 5 assistentes e nenhuma conseguia perceber porque não conseguia utilizar o cartão. Escuta ativa numa linha de apoio ao cliente é essencial mas não existe nestas assistentes. Quanto os produtos principalmente têxteis e mobiliário preços altos e qualidade baixa. Prefiro a concorrência Espaço casa. Têm preços altos mas qualidade adequada ao preço. Não fiquei fascinada quanto a esta empresa e não ficarei cliente.
    3 people found this review helpful 👍

  • 4/5 Jorge P. 1 year ago on Google • 145 reviews
    Well organized store. Products with good finishes for the price. It is possible to order and pick up in store. All the staff were quite friendly. I especially liked the pillows and kitchen items. But it has a good variety of home decor items, both indoor and outdoor items.
    2 people found this review helpful 👍

  • 5/5 Rita 6 months ago on Google • 697 reviews
    My experience is always good here. The store is not as big as in Matosinhos, but has almost all we need. My latest visit was today, 26.11.2023 Pros 1. It is located inside Atlantic Park Carvalhos. 2. Entrance accessible for wheelchais. 3. 30 days return policy applied with terms on conditions. 4. The lady is always friendly and nice. 5. Do not forget to have the membership card associated with your phone number. Sometimes I get a 5 euros discount on my card. 6. They sell many beautiful decorations and are sometimes not easily found in other stores. 7. Free wifi. 8. Payment in cash or multibanco 9. Sometimes they have good promotions in many items. 10. You can place your order online through their website or walk in to the stores directly.

  • 1/5 carlos a. 2 years ago on Google
    (Translated by Google) I give one star because the publication does not allow giving zero. I was treated so badly that one star is too good for this company. I went to the store in Carvalhos to buy some baskets with a wooden top, and they were all scratched, I asked about the situation and the answer was: "if you don't want to take it, let it stay, or if you already bought it, we'll refund your money" Nor was he ready to see if they had baskets in better condition in the store. They changed the name of the company, but the immensely poor quality, whether in material or employees, is the same. (Original) Dou uma estrela pois a publicação não permite dar zero. Fui tão mal atendido , que uma estrela é bom demais para esta empresa. Desloquei-me à loja nos Carvalhos para adquirir uns cestos com um tampo em madeira, e estes estavam todos arranhados,questionei para a situação e a resposta foi: " se não quiser levar deixe ficar, ou se já comprou nós devolvemos o dinheiro" Nem se prontificou a ver se em armazém tinham cestos em melhores condições. Mudaram o nome da empresa, mas a qualidade imensamente fraca seja ela em material ou funcionários é a mesma.
    1 person found this review helpful 👍

  • 2/5 Jorge P. 1 year ago on Google
    Deveria ter mais lojas e fora disso não cheira a fritos dentro da loja
    1 person found this review helpful 👍

  • 5/5 Luis Filipe Urrice D. 9 months ago on Google • 312 reviews
    Friendly staff. Quick service. A little of everything for home and beyond. Nice space.

  • 5/5 Wellington muito show! p. 4 months ago on Google • 170 reviews
    Look, there are several stores and there are always promotions in the stores. Last time I bought several good things. It's worth going there.

  • 4/5 Maria I. 9 months ago on Google • 161 reviews
    I really like the variety of items in this store. I was just disappointed to have to go and buy an item that unfortunately they didn't have in the store.

  • 3/5 Marcelo C. 4 years ago on Google • 39 reviews
    Top

  • 5/5 LEXxTALIONS 5 years ago on Google • 10 reviews
    Nice place for shopping

  • 5/5 castros 9. 1 year ago on Google • 7 reviews
    Ok

  • 5/5 Vitor A. 8 months ago on Google • 6 reviews
    I really liked it, it has affordable products and various home and garden decoration products, a wide range of kitchen products, it has a good atmosphere, it is very well organized and clean, I recommend you visit the store.

  • 5/5 Akina M. 1 year ago on Google
    (Translated by Google) You always generally find what you are looking for with great power of choice. Well organized and friendly staff. Highly recommend a visit especially as the Christmas decorations are stunning. (Original) Sempre encontra dum modo geral o que procura em com grande poder de escolha. Bem organizado e funcionários simpáticos. Recomendo uma visita sobretudo nas decorações de Natal é deslumbrante.

  • 5/5 Susana C. 1 year ago on Google
    Tem tudo o que possa imaginar para decoração do lar a preços acessíveis.

  • 5/5 Valerio S. 11 months ago on Google
    Muita variedade. Os preços já foram melhores mas é como em todo o lado. Simpatia dos funcionários.

  • 5/5 Alice B. 11 months ago on Google
    Especialista em decoração, cozinha, arrumação e casa da banho. Neste momento tem uma grande variedade de artigos de outdoor.

  • 5/5 ORLANDO S. 1 year ago on Google
    (Translated by Google) I would like to leave a word of thanks to Mr. Nuno Gomes for his sympathy, happiness and for being so helpful in favor of the client and the company. One more there are your qualities! (Original) Gostaria de deixar uma palavra de agradecimento ao Sro. Nuno Gomes pela sua simpatia, felicidade e por ser tão prestável em prol do cliente e da empresa. Um mais haja as suas qualidades!

  • 3/5 Angel P. 1 year ago on Google
    (Translated by Google) Great for Christmas party preparation 💯💯 (Original) Ótimo para a preparação das festas natalícias 💯💯

  • 5/5 Marthe K. 1 year ago on Google
    (Translated by Google) Spacious store, large choice of items for the home (crockery, trinkets, frames, household linen, etc.) (Original) Magasin spacieux, gd choix articles pour la maison(vaisselle, bibelots,cadres,linge de maison...etc)

  • 3/5 Maria S. 1 year ago on Google
    (Translated by Google) I'm sad because I was the homa I didn't have what I needed which is a window drying rack (Original) Estou triste porque fui o homa não tinha o que eu precisava que é um estendal de janela

  • 5/5 Hermelinda s. 1 year ago on Google
    (Translated by Google) Congratulations on the professionalism and friendliness of your cashier, I think the name of the pin was Nilza. 👏👏👏👏👏 (Original) Parabéns pelo profissionalismo e simpatia da vossa colaboradora da caixa, acho que o nome do pin era Nilza. 👏👏👏👏👏

  • 1/5 Mário Pinto F. 1 year ago on Google
    (Translated by Google) I am a regular customer at the Carvalhos store. And today I went there again. I had some things to buy. But I had to give up. I had surgery a week ago, I still have an elastic band around and I was getting a lot of pain and almost falling unconscious. I then went to the box with the only piece I had taken and because it was light. The customer in front of me was not able to notice my condition and even left me a few moments waiting for the woman to change a piece. The cashier, not only didn't see, or didn't want to see how I was, but she even called a pregnant woman who was 4 places behind me. That's when I spoke up, finally being attended to, almost fainting, dragging myself with difficulty to the car, without anyone from the store being called to help me. For the last time I visited your store Mario Pinto Ferreira (Original) Sou habitual cliente da loja dos Carvalhos. E hoje mais uma vez lá fui. Tinha umas coisas para comprar. Mas tive de desistir. Fui operado há uma semana, ando ainda com uma banda elástica e estava a ficar cheio de dores e quase a cair sem sentidos. Fui então para a caixa com a única peça em que tinha pegado e por ser leve. O cliente à minha frente não foi capaz de reparar no meu estado e ainda me deixou uns momentos a aguardar que a mulher fosse trocar uma peça. A funcionária da caixa, não só não viu, ou não quis ver como eu estava, como ainda chamou uma grávida que estava 4 lugares atrás de mim. Foi quando eu me manifestei, sendo finalmente atendido, quase a desmaiar, arrastando-me com dificuldade para o carro, sem que ninguém da loja fosse chamado para me ajudar. Pela última vez visitei a vossa loja Mário Pinto Ferreira

  • 5/5 Lúcia S. 4 months ago on Google • 1 review
    I love shopping. Available at an affordable price in the physical store


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Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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