Made an appointment and i arrived on time. After 45 minutes of waiting i left. This is unacceptable for someone who pays for the service and is not there on health insurance. Never again!

I had two times experience doing treatment in this clinic. Both were great experience and satisfying. I recommend this place for you if you have a problem with your teeth. Pros: 1. It is located in the strategic location (near El Corte Inglês Vila Nova de Gaia). You just need to walk a little after taking a bus or metro. 2. You can make appointment by phone before coming. 3. Entrance accessible for wheelchair. 4. Parking accessible for wheelchair nearby. 5. The clinic is in the second floor. You can take escalator or stairs. 6. The receptionist is nice and helpful. 7. The dentist and her assistant are very knowledgeable, patient, helpful, humble, and kind. She always makes sure if we feel good, enjoy, hurt or not. 8. The clinic is not so big but clean and cozy. 9. The restroom is free. 10. Free wifi accessible inside the clinic. 11. You must wear a mask before entering. 12. The waiting room is relaxing.

We’ve been visiting this clinic for 1.5 years and we’re never disappointed. Service is good, they always care and do their job good. Prices are average :) Definitely recommend!

The service is good, only professionals, I am very impressed.

During the period I lived in Vilanova de Gaia (Porto), I received two surgeries in order to put 2 implants. The procedure was really functional and without any complication. The doctor is prepared to manage all your needs and the staff is very efficient. I definitely recommend Medway as the best quality-price solution. Just go and trust them! 👍

Such a great service ! Doctors are very helpful and professional. Highly recommended.

(Translated by Google) Medway clinic excels in sympathy, concern, rigor and professionalism to each patient! Cozy and sophisticated atmosphere! A unique experience!! I had excellent care from Dr. Joana Monteiro and Dr. Daniela Paiva! Both tireless and available, having a very interesting approach in terms of options to solve my problem. Dr. Joana Monteiro of enormous competence, kindness, dedication, rigor and a high level of professionalism conveying a serenity throughout the treatment. THANK YOU ❤️ Emphasizing, the kindness and the always helpful service of Mrs. Conceição and Mrs. Eugénia!! I consider the entire Medway team of tireless disposition and dedication... 5* A clinic of excellence!! I wholeheartedly recommend. (Original) A clínica Medway prima pela simpatia, preocupação, rigor e profissionalismo a cada paciente! Ambiente acolhedor e sofisticado! Uma experiência única!! Tive um excelente atendimento por parte da Dra. Joana Monteiro e da Dra. Daniela Paiva! Ambas incansáveis e disponíveis, tendo uma abordagem interessantíssima em termos de opções para solucionar o meu problema. A Dra. Joana Monteiro de uma enorme competência, gentileza, dedicação, rigor e um alto nível de profissionalismo transmitindo uma serenidade em todo o tratamento. OBRIGADA ❤️ Realçando, a amabilidade e o atendimento sempre prestável da D. Conceição e da D. Eugénia!! Considero toda a equipa Medway de uma disposição e dedicação incansável... 5* Uma clínica de excelência!! Recomendo piamente.

(Translated by Google) I definitely recommend the Medway Clinic! Welcoming facilities , fantastic team and excellent professionals ! I want to thank Conceição, who from the first approach was a dear and always available to help, and especially to Dr Joana Monteiro who gave me confidence from the first appointment, a doctor who excels in professionalism, positivity, understanding, trust and good disposition. Thank you for everything ❤️❤️ (Original) Recomendo sem dúvida a Clinica Medway ! Instalações acolhedoras , equipa fantástica e excelentes profissionais ! Quero agradecer á Conceição que desde a primeira abordagem foi uma querida e sempre disponível para ajudar , e especialmente á Dra Joana Monteiro que me transmitiu confiança desde a primeira consulta , uma médica que prima pelo profissionalismo , positividade , ,compreensão , confiança e boa disposição . Obrigada por tudo ❤️❤️

(Translated by Google) It is a well located center. Professionals are good at their jobs. The doctor who treated me was very kind, very delicate, sure of what she was doing, reassuring me at all times. My visit to the center was an emergency. I left relieved and very happy. I really liked the deal. (Original) Es un centro bien situado. Los profesionales son buenos en su trabajo. La doctora que me atendió fue muy amable, muy delicada, segura de lo que hacía, tranquilizandome en todo momento. Mi visita en el centro fue una urgencia. Salí aliviada y muy contenta. Me gustó mucho el trato.

(Translated by Google) I strongly advise! Five-star medical and auxiliary team in terms of professionalism, follow-up and friendliness. Results, so far, exceed expectations. Best wishes and success to the clinic for many years to come! (Original) Aconselho vivamente! Equipa médica e auxiliar cinco estrelas em termos de profissionalismo, acompanhamento e simpatia. Resultados, até ao momento, a superar as expectativas. Felicidades e sucesso à clínica, por muitos anos!

(Translated by Google) I went to this location for a second medical opinion, I had an indication to extract the last molar tooth from the lower left jaw. I was attended to by Dr. Joana Monteiro, a young professional, I didn't like the interview, the whole clinical procedure was not explained to me in a detailed and logical way. The treatment would take more than an hour and it was complex and created some degree of anxiety in me. Nor did I like the doctor-patient relationship, it revealed some impatience, some degree of arrogance and a certain violence in verbal communication, I was sad and stupefied. He didn't value the last CT scan, he preferred to have an x-ray when he had a much more complete exam at his disposal. During the treatment he did 6 x-rays without my consent, absolutely unacceptable and he injected me with 3 anesthesias, why?. When the doctor is working he should explain the procedure step by step to the patient as a script. in the end neither Aesthetically prepared the tooth 🦷 its surface is smooth! Here never again! (Original) Fui a este local para uma segunda opinião médica, tinha indicação para extrair último dente molar do maxilar inferior esquerdo. Fui atendido pela Dra. Joana Monteiro, uma jovem profissional, não gostei da entrevista, não me foi explicado todo o procedimento clínico de forma detalhada e lógica. O tratamento demoraria mais de uma hora e era algo complexo criou em mim algum grau de ansiedade. Tampouco gostei do relacionamento médico-paciente revelou alguma impaciência, algum grau de arrogância e uma certa violência na comunicação verbal, fiquei triste e estupefacto. Não valorizou o último TAC preferiu fazer um raio x quando tinha um exame bem mais completo a sua disposição. Durante o tratamento fez 6 raios x sem o meu consentimento, absolutamente inaceitável e injectou me 3 anestesias, porquê?. Quando o médico está trabalhando deve explicar o procedimento passo a passo ao doente como um guião. No final nem Esteticamente preparou o dente 🦷 a sua superfície está lisa! Aqui nunca mais!

Don't know why its score is so high. Some people must get paid to write those review??? WARNING: IRRESPONSIBLE UNQUALIFIED DENTISTS!!! They always recommend you to plantation because that they gain more from it. CHARGE MORE THAN INITIAL ROPOSAL! Won't hesitate to pull out your healthy teeth or fixable teeth. What's the meaning of going to a dentist if you know you always have to plant BLOODY NEW TEETH!!! You people ruined one of my tooth when I was told by another dentist that it can be totally repaired. What can I do instead of complaining there? The tooth won't go back forever!!! Say it again: AVOID AVOID AVOID

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I went there just to check. They said they wouldn't take any money from it. When I went, the doctor said there was a small inflammation in the gum and then she just cleaned that part. They then charged a full cleaning fee for it. Also, the doctor told me that I need to take a medicine for inflammation and that she will send it as an SMS. Normally, doctors give prescriptions. For this reason, I waited for a prescription, but the doctor insisted on not giving it. I also felt confident and made my payment and left. Afterwards, I did not receive any message on the phone or e-mail. I also contacted and asked. They also said that they did not send it because the health number did not work. Then I asked why they didn't call me to say this and after calling them many times I couldn't get the prescription. I went back there and the doctor didn't even come to see me. I wrote the prescription with a fake paper and finally got it from whatsapp. I begged too much for this. They have an extremely unprofessional working system, they don't speak English and they are very rude. I do not suggest.

I first went to Medway for a long over due cleaning. The environment was very friendly, safe and the staff spoke English. I get nervous going to the dentist and the doctors and staff were so friendly, reassuring and helpful along with setting up my next appointment. I then made another appointment for an x-ray and check. Everything was explained thoroughly and made me feel so much better about everything. Excellent bedside manner! I highly recommend Medway! Also a big shout out to Eugenia, Joana Monterio and Maria Ines! They were absolutely fantastic and by the end of it, I felt like family. Thank you so much for everything and making my experience smooth sailing. :) See you soon!