The Costume Company image

The Costume Company

Wig shop β€’ Costume store β€’ Costume rental service

πŸ‘πŸ‘ I highly recommend this place as your one stop shop for any costume or accessories you will ever need. The staff were super friendly and were very knowledgeable about all their stick which make the experience really easy too. People often mention costume, costumes, service, helpful, Costume, Company, recommend, staff, party, friendly,


Address

19 Kitchener Rd, Kedron QLD 4031, Australia

Website

costumecompany.com.au

Contact

+61 7 3359 7000

Rating on Google Maps

4.70 (606 reviews)

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Featured Reviews


Frequently mentioned in reviews: costume (39) costumes (33) service (31) helpful (28) Costume (19) Company (17) recommend (15) staff (14) party (14) friendly (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Blake B. 2 years ago on Google
    I highly recommend this place as your one stop shop for any costume or accessories you will ever need. The staff were super friendly and were very knowledgeable about all their stick which make the experience really easy too.
    6 people found this review helpful πŸ‘

  • 5/5 Kyle T. 1 year ago on Google
    I've got to say that The Costume Company went 'Above & Beyond' with helping me with the costume I requested for my Birthday Event. Thank you so much guys. I definitely recommend them for ANY events that you may need a costume for. Thanks again guys and I will definitely come back, maybe even for the SAME COSTUME lol.
    5 people found this review helpful πŸ‘

  • 5/5 Blair B. 1 year ago on Google
    Been to the Costume Company a few times now.. usually very last minute for an event. Every time I was met with incredibly kind, fun and helpful service. The team are all over it when it comes to finding what you are looking for and enjoy a good laugh along the way. Highly recommend for any costume or fancy dress event. Best around.
    5 people found this review helpful πŸ‘

  • 5/5 Kerryanne F. 1 year ago on Google
    Loads of quality costumes for hire and lots to buy. Great range and excellent service. Thanks Tristan for attention to detail to put together the best Circus Ringmaster costume, and onthe spot made the perfect cravat as the finishing touch! Very happy. I will be back.
    4 people found this review helpful πŸ‘

  • 5/5 K-L T. 2 years ago on Google
    Absolutley brilliant service, Me and my husband hired customs at the last minute and they could not have been more perfect! The staff were so helpful and got us outfitted 😊 We were very popular and got lots of compliments at the party all night.
    3 people found this review helpful πŸ‘

  • 5/5 D K. 2 years ago on Google
    I had very specific requirements for a work party - I had a party theme, but didn't know what I needed or what I could do. The staff at Kedron were ideal helping me accessorise and work out a costume to suit. It was ideal and was a quality stand-out at the party. Thank you CC team!
    3 people found this review helpful πŸ‘

  • 5/5 claire te h. 1 year ago on Google
    Customer Service is absolutely exceptional! The guy who believe runs the store is an absolute gem. The costumes are amazing quality and the workers are very helpful. Honestly couldn't recommend this store more for any costume needs. They also have a wide range of costumes so whatever you're looking for they most probably have. Absolutely am going to continue supporting this business for any of my costume needs. If i could they would absolutely get a 10/10 from me!!!!!
    3 people found this review helpful πŸ‘

  • 5/5 Rowan H. 1 year ago on Google
    I could not be happier with my experience at The Costume Company! I went in with an idea of what I wanted but little did I know how much they had to choose from! The range was crazy and the staff super friendly and only too happy to help, will definitely be back.
    3 people found this review helpful πŸ‘

  • 5/5 Jorja T. 1 year ago on Google
    Anyone who is looking for costumes for any school event or dress up parties you couldn't go past the costume company here at Kedron. They have the greatest range of costumes for all kinds of needs and the staff couldn't be more helpful. Everytime we have had events such as book week they have been able to help and at a very reasonable price.
    3 people found this review helpful πŸ‘

  • 5/5 Deb M. 9 months ago on Google
    Had a great experience hiring a Darth Mail costume from the Costume Company. Received friendly service, had any questions answered and the process was quick and easy. The costume was in great condition and packed up well to take home. Would definitely hire from them again!
    3 people found this review helpful πŸ‘

  • 5/5 Lozzy 10 months ago on Google
    Went back to The Costume Company again for an outfit for our themed dinner this year. There is so much choice with neatly stacked shelves packed with every imaginable era and theme! Tristan was super helpful and made the experience lots of fun. Highly recommended for your next event - you won’t be disappointed!
    3 people found this review helpful πŸ‘

  • 5/5 Phylline C. 9 months ago on Google
    Awesome experience. Shipping was extremely fast, and the item arrived in perfect condition. I appreciate their commitment to customer satisfaction. Didn't even think my order would arrive in time for the Book Week. My granddaughter was overwhelmed with happiness dressing up in her fave costume!
    3 people found this review helpful πŸ‘

  • 5/5 Belinda K. 11 months ago on Google
    I recently had to attend a 1920’s themed party. I was very impressed with the wide range of outfits available at The Costume Company. Terri was extremely helpful and very knowledgeable about the genre. Highly recommend visiting if you have costume party requirements. The service was awesome and very well priced. Thanks Terri.
    3 people found this review helpful πŸ‘

  • 5/5 Gavin R. 10 months ago on Google
    Used the Costume Company they have great range of costumes and the staff were very helpful. Excellent customer service. Would definitely use them again and would recommend them also.
    3 people found this review helpful πŸ‘

  • 5/5 Claudia H. 11 months ago on Google
    Absolutely awesome! Guy that works there is the best and so kind! Heaps of customers available, will definitely be coming back here for all of our fancy dress needs!
    3 people found this review helpful πŸ‘

  • 5/5 Lily R. 7 months ago on Google
    The costume I hired was perfect for Halloween and the hire process was easy. Great customer service - very helpful staff.
    3 people found this review helpful πŸ‘

  • 5/5 Chris R. 7 months ago on Google
    We rented themed Roman costumes for the whole family. They were awesome. The staff was very helpful, bagged our costumes for us and let us keep them for a week. Good quality costumes and service. Will definately be back next Halloween. Go in a week early and miss standing in line like a fool.
    3 people found this review helpful πŸ‘

  • 5/5 Sabina L. 8 months ago on Google
    My partner and I attended the costume company today to purchase some costumes for a Halloween party. The owner and other store lady were so lovely and friendly and helpful. The store is incredible with so many unique items. Thanks to the lovely ladies and all there help we are going to look spooky for our Halloween party. We will be back xo
    3 people found this review helpful πŸ‘

  • 5/5 Kristina B. 2 years ago on Google
    Had my 50th birthday party on the weekend. 70s style was fantastic, The Costume Company we’re amazing from pick up to drop off. Awesome range from top to toe. Highly recommend The Costume Company for all your party needsπŸ‘
    2 people found this review helpful πŸ‘

  • 5/5 Marc W. 6 months ago on Google
    They have an incredible choice of costumes which are not in boxes therefore able to be tried on in their many change rooms. Terrific personalised service and definitely one of the very best costume hire venues in Brisbane! I'll be back and will also be recommending my own friends in future for sure! πŸ™‚
    2 people found this review helpful πŸ‘

  • 5/5 Rhiannon H. 9 months ago on Google
    The Costume Company were fabulous from start to finish! There was a wide variety of options to choose from and the staff were helpful in moments where I was unsure on what to put together. It was a seamless experience.
    2 people found this review helpful πŸ‘

  • 5/5 Lauren F. 9 months ago on Google
    This team will bend over backwards to help you find exactly what you need when it comes to dressing up. There really isn't a better costume place around. We will definitely be back. Thanks legends!!
    2 people found this review helpful πŸ‘

  • 5/5 Rose G. 3 years ago on Google
    Boss Lady knows her stuff and works with compassion and skill! She needs a mask in these times as she keeps reminding u about β€œbreathing on her”!
    1 person found this review helpful πŸ‘

  • 5/5 Kerry H. 3 years ago on Google
    The Costume Company were so helpful and wonderful to deal with, their costumes are very well presented and I am sure there is something for everyone. Had a wonderful time all dressed up in the 70's. Thanks again
    1 person found this review helpful πŸ‘

  • 5/5 Anita M. 3 years ago on Google
    Terri and Rowdy are just fabulous. Best range of costumes in Brisbane. Excellent and personal service.
    1 person found this review helpful πŸ‘

  • 5/5 Sean P. 3 years ago on Google
    Tried another place in south brisbane, the guy wasn't that nice and wouldn't allow any trying on. The woman at the front here was very helpful and freindly, the shop is clean/tidy with great options.
    1 person found this review helpful πŸ‘

  • 5/5 Tait C. 3 years ago on Google
    A great selection and helpful staff.
    1 person found this review helpful πŸ‘

  • 5/5 larissa m. 3 years ago on Google
    Great choice of costumes, good prices and owners could not be more helpful!
    1 person found this review helpful πŸ‘

  • 5/5 Janet D. 3 years ago on Google
    As soon as I walked in the door I felt really welcome.Terri and Rowdy were amazing. I was looking for something Pink for a work zoom session and straight away Terri suggested a Pink Panther. I loved it. The entire process took about 15 mins from me walking out. Plenty of costumes very clean and lots of accessories to choose from. Simple Easy Friendly what else could you ask for.
    1 person found this review helpful πŸ‘

  • 5/5 Jet W. 3 years ago on Google
    From start to finish these guys were amazing! From helping us choose from a huge range of incredible costumes to advising us on accoutrements to making the process smooth and painless their service was seamless. We had a great night and were complimented on the gorgeous costumes. Thoroughly recommend!
    1 person found this review helpful πŸ‘

  • 1/5 Gaby R. 1 year ago on Google
    Extremely overpriced, rude and told me I wasn’t able to hire a costume because the person it was for wasn’t with me. Which was a complete lie as I have hired from there previously without the person being there. They charge $121 for this particular costume and I hired the same one for $55 from disguises at Woolloongabba. Even though this place is closer, I’d rather drive way further for better prices and better customer service. As I’m not to sure that I can reply to your comment I will put it in here. I was not yelling, I said it was pathetic as you came over when I was with a guy talking about it, and yes you were very rude and abrupt, which led me to say that, that policy is pathetic. You are a costume a costume shop that hire out costumes. If they get dirty or damaged you charge more for cleaning or getting fixed. As I was leaving the shop you were continuing on which then led me to say β€œ he will be in this outfit for an hour to take some pictures then take it off” so therefore yes pathetic. Not yelling πŸ˜‚. Anyways your loss! Was happy to pay $121 to hire a suit for an hour as it was urgent. But very thankful to your pathetic policy, as it saved me money. (Also on top of that the young bloke who was nice kept mouthing sorry)
    1 person found this review helpful πŸ‘

  • 1/5 Laura M. 10 months ago on Google
    Worst costume shop I’ve been to. The one male staff member that was working was rude and ignored me and my friends. They barely had any costumes to buy and hardly any in a small/size 8. All of the hire costumes were disgusting and stretched out. Stop replying to negative comments with β€˜I think you have the wrong shop’ the owner obviously can’t take any negative criticism. The only reason you’re in business is because there’s barely any costume shops around north Brisbane.
    1 person found this review helpful πŸ‘

  • 5/5 Hollie S. 7 months ago on Google
    Perfect Mario and Peach costumes! Friendliest workers and very helpful from start to finish. Definitely coming back for all our costume needs!
    1 person found this review helpful πŸ‘

  • 5/5 Geoff M. 3 years ago on Google
    Great experience, made decision so very easy for me.
    1 person found this review helpful πŸ‘

  • 5/5 Naomi P. 3 years ago on Google
    Fantastic service and we loved supporting a long standing local company. We arrived looking for a last minute bookweek costume and could not have been helped by more enthusiastic and helpful people. Pricing was great, very affordable. They will be my go to from here on in, much easier than trying to pull it all together myself!!!
    1 person found this review helpful πŸ‘

  • 5/5 George G. 3 years ago on Google
    Just outstanding service. Customer service is normally poor in this day and age but theirs is exceptional. It justifies why you would use their store rather than online! I cannot thank them enough for the flexibility shown re my costume hire. They are guaranteed a client for life now. 5 star.
    1 person found this review helpful πŸ‘

  • 5/5 Tabatha D. 3 years ago on Google
    Great friendly service and Very helpful for fitting the right size. Highly recommend these guys for any costume needs. I will definitely be going back.
    1 person found this review helpful πŸ‘

  • 5/5 Tricia M. 3 years ago on Google
    I had such a fantastic experience renting a costume for an Old Hollywood themed birthday dinner. The dress and accessories were top quality, and I received so many compliments. Terri assisted me. She was friendly, knew exactly what would fit me, and what I needed to make the outfit period-accurate. I walked out in less than 15 minutes with the perfect costume for under $60! I loved the store, so much variety! I will definitely be back.
    1 person found this review helpful πŸ‘

  • 5/5 Wade H. 3 years ago on Google
    Staff were very friendly and knowledgeable and explained what they had available and what the outfit should look like. Even let us pick up the costumes a bit earlier than expected so we didn’t haven't I make a second trip later in the week. I’ve used them previously to hire costumes and always helpful and had what I’m looking for.
    1 person found this review helpful πŸ‘

  • 5/5 tim b. 3 years ago on Google
    Absolutely amazing service. Polite friendly helpful and knowledgeable. A massive collection of costumes for hire and sale. Very happy and will return.
    1 person found this review helpful πŸ‘

  • 5/5 Maddy S. 3 years ago on Google
    Wide selection of costumes, excellent service and great prices. Highly recommend The Costume Company for all your costume needs.
    1 person found this review helpful πŸ‘

  • 5/5 Keith C. 3 years ago on Google
    Really helpful staff and a really good variety of costumes. I recommend this place.
    1 person found this review helpful πŸ‘

  • 5/5 Rach M. 3 years ago on Google
    Great experience with these guys! Lovely customer service, very attentive and great communication! Thanks team, I’ll be back!
    1 person found this review helpful πŸ‘

  • 5/5 FleyAndreew 3 years ago on Google
    Great customer service
    1 person found this review helpful πŸ‘

  • 5/5 Sharon W. 3 years ago on Google
    Highly recommend The Costume Company. We had a Gatsby themed 40th to attend and not really being big fans of fancy dress we begrudgingly went in to find outfits. It couldn’t have been easier, Terri was training a young lady so assisted in finding us suitable outfits in no time at all and made sure we had all the right accessories that were included in the price of the hire except the shoes. They just took all the β€œstress” away, holding our outfits until the following week. We even had a great time at the party and received positive comments on our attire. Thanks!!
    1 person found this review helpful πŸ‘

  • 5/5 justin s. 3 years ago on Google
    They had a good selection of costumes, and the staff were very helpful.
    1 person found this review helpful πŸ‘

  • 1/5 Peter J. 3 years ago on Google
    A few days ago I visited this store. A lady running the shop shouted at a group of young people in the store saying "Don't touch anything, it's COVID!" I was thrown back by this comment as it's vital for people to be able to browse through costumes... exactly like they would with clothes. What was even stranger is the fact that this same lady was asking everyone to use hand sanitizer as they came in. This strange double standard and frankly outright rude tone to those young people prompted my group to leave and head to a different store.
    1 person found this review helpful πŸ‘

  • 4/5 Rebecca L. 3 years ago on Google
    Great service. They had a good selection of 1920s themed costumes and really reasonably priced. Terri was super helpful with pulling the outfit together with the finishing touches. 100 times better than sourcing it online! Thanks!
    1 person found this review helpful πŸ‘

  • 5/5 Ryan D. 3 years ago on Google
    I was terribly unorganised for Halloween this year. Service was fantastic. Terri and Darren stayed open for me as I was running late. Very accomodating and well priced. Also was impressed that they adhered to covid restrictions, whilst it may have been inconvenient for them good to see local business caring about their customers beyond just a sale.
    1 person found this review helpful πŸ‘

  • 5/5 Alex A. 3 years ago on Google
    Lovely people who enjoy what they do!
    1 person found this review helpful πŸ‘

  • 5/5 Mystee H. 3 years ago on Google
    Very helpful and the store was very well organised.
    1 person found this review helpful πŸ‘

  • 4/5 Keith C. 3 years ago on Google
    I thought the Costume Company had an excellent selection of outfits at a good price. I would recommend them.
    1 person found this review helpful πŸ‘

  • 5/5 T L. 3 years ago on Google
    Fantastic service, very friendly atmosphere even around the very busy period of Halloween!
    1 person found this review helpful πŸ‘

  • 5/5 jose A. 3 years ago on Google
    Best place to buy a costume with excellent and welcoming customer service.
    1 person found this review helpful πŸ‘

  • 5/5 nino b. 3 years ago on Google
    Great service from a well run family bussines, heaps of options to choose from
    1 person found this review helpful πŸ‘

  • 5/5 maximilian b. 3 years ago on Google
    Terri and Rowdy were lovely from walk in to walk out. Great family owned business... helped us with picking and trying outfits and made it very enjoyable overall! Had an insane selection of costumes, masks, props and all sorts. Highly recommend.
    1 person found this review helpful πŸ‘

  • 4/5 Stuart W. 3 years ago on Google
    Very helpful and easy to find what your after... Definitely be back...
    1 person found this review helpful πŸ‘

  • 5/5 Gayle K. 3 years ago on Google
    Super friendly and extremely helpful. Teri is Awesome. I highly recommend.
    1 person found this review helpful πŸ‘

  • 5/5 Bella J. 3 years ago on Google
    Owner was super friendly and helpful.
    1 person found this review helpful πŸ‘

  • 5/5 Kelly J. 3 years ago on Google
    Thank you to the lovely people at the Costume Company Kedron for my fabulous Marge Simpson outfit for my sons surprise Simpson’s 30th 😊😊
    1 person found this review helpful πŸ‘

  • 5/5 Karen B. 3 years ago on Google
    Great range of costumes and accessories; found exactly what we wanted for our Comic Character New Years’ Eve party; hiring process was easy and COVID safe; and staff were very friendly, helpful, knowledgeable and efficient despite being very busy. We will definitely be back for our next costume party!! Thank you The Costume Company!!

  • 5/5 Bethany W. 3 years ago on Google
    Very good service! Everyone loved our customers thanks to the lovely owners. A very large variety of costumes also :) definitely worth having a look if you’ve got a costume party coming up.

  • 1/5 And G. 8 years ago on Google
    Sad to have left this place with an awful taste in my mouth... Wish I could give it negative stars. I tried to like it as the merchandise has wide range of costume and should make you feel like a child picking out your dress-up outfits. Unfortunately, this sense of fun was quickly ruined by the STAFFS. Chasing you around trying to help you to the point you can sense that their trying to get rid off you from the shop. When it came to buying, the no "hold," no returns policy really puts a damper on the experience. If wanting a second opinion on a fun costume, don't even try to take out your cell phone - you're out of luck if you can't decide right then and there. Wish the STAFFS had been much nicer/more accommodating, not following me around the store the whole time... and the experience would have merited even another star.

  • 5/5 Victoria H. 1 year ago on Google
    I think how a company deals with a problem often speaks volumes about who they are. I had an issue today with an online order and have been completely blown away by the level of customer service I experienced when the costume company called to discuss it with me. The problem was out of their control but they have still gone over and above to try and help. I will absolutely be going back to them again and again because I know that their customer service is fantastic!

  • 5/5 Michael E. 3 years ago on Google
    Needed an 80's Costume ... The quality was great! Plus you can't half tell that I enjoyed the outfit.

  • 5/5 Ash L. 3 years ago on Google
    Excellent service, great costumes! Thanks

  • 1/5 Taylah 11 months ago on Google
    Nothing like what is pictured or described and refusing a refund for the items. They didn’t offer an exchange so they are clearly aware of the poor quality. They also post fake reviews on here and delete real one which is against the law and has been reported to ACCC. Terrible communicators and the worst customer service. Based on legal advice this matter is in the process of going to court as they have breached three sections of ACL and their refund policy isn’t to legal standards . Attached is what is advertised and what I received

  • 2/5 nik m. 3 years ago on Google
    Couldnt answer the phone because its 'a busy week', was told to come into store for help and they didnt have what I wanted. Waste of time

  • 5/5 Anna W. 3 years ago on Google
    I hired a Go-go costume from The Costume Company and I had so many compliments through the night. I first went into the Costume Shop stressed and needing a last minute outfit - I wasn't too hopeful. But the customer service was amazing and they provided me with lots of awesome costume ideas. I was overall super happy with both the customer service and the quality of the costume! It looked fantastic. :)


Call +61 7 3359 7000 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Accessibility
    • βœ— Wheelchair-accessible toilet
    • βœ“οΈ Wheelchair-accessible seating
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
  • From the business
    • βœ“οΈ Identifies as women-owned

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