We just had the worst dining service experience we’ve ever had at Kohinoor. Despite the fact that the food was good (the only reason for its second star) it was a disappointing experience. Our group consisted of three couples, all of whom were planning on using a starving student card (coupon book thats bought through the local universities). It stated that they had a buy one get one 50% off entrees coupon. There were no stated exceptions on the coupon. Yet when we went to pay, we were informed that it didn’t apply on the weekend and that it was a “new changed policy”. We refuted the bill of course because that coupon was the only reason we went. We asked to speak with the manager, three times, yet he refused to come out and speak to use. They sent out a child no older than 10 to tell us that he was “too busy paying bills” to come out and speak with us. They then only granted one coupon to our entire table. Never in my entire life have I felt so insulted as a customer. To be denied the chance to speak with a manager and left to discuss a bill matter with a child. Due to this experience, the 6 of us with not be returning. If you actually care about your paying customers, you’ll make the time to reply to this and make it right. That’s if you have time to “step away from the bills”. (Below is a photo of the coupon that clearly states we get buy one get one 50% off whenever we want).

Decided to try a new Indian restaurant tonight. I went to try Kohinoor in Orem. It was busy so that was a good sign. Since it was packed, I justed wanted to do a to go order. But my first red flag should have been what the waiter said. I asked for a type of naan and he said that was too hard of a dish for the chef to make. What?!?!? Then why is it on the menu. The next thing he said really bug me and he said, oh, the chef is too busy to make that. Seriously?!?!? But hey, I want to at least try something to review tonight so I didn't want to venture too far from the familiar. I ordered the Kohinoor Mix Kabob. It was the biggest chunks of chicken not in a kabob style at all. The "lamb" you can see shriveled up on the left which looked like some sort of ground lamb sausage instead of a cubed piece of meat. The chicken tandoori and chicken tikka could have been cut in quarters from the pieces that I got. The shrimp was good and the chicken was a bit dry. The chicken tikka masala, well, I asked for very hot. Compared to India Palace's spice level it would be a 5 or mild there. Also why was it so sweet? The chicken in this was completely dried out. The sauce helped a bit, but a chunk of dried chicken instantly kills the palette. I was very disappointed, but I don't waste food, so I have some disappointing leftovers for tomorrow. Would I come back? Probably not, maybe I'll give them 6-8 months to get things in order and hopefully the chef knows how to cook everything by then. The garlic naan is alright. Barely any garlic flavor to it at all. The rice they gave me enough to feed a few people. Good thing rice is my staple. At least they got the rice right. #thisishowichow @kohinoor_orem

Wow. Food was delicious full of flavor and lots of it. We got the Kohinoor Snacks as the appetizer then the Lamb Karma, and Butter Chicken as the main course. I don't eat a lot of Indian food so I had no idea what to expect but was not disappointed. Can't wait to go back.

This was some amazing food. Very quick very delicious. This establishment is very well kept. The servers are incredibly kind. We had sunny serve us. He was so great. Always had a smile on his face. I had the chicken Tikka which filled me up great. The Nan bread was delicious as well. A very great time was spent in kohinoor.

Kohinoor serves the best indian food in Utah County, and maybe even all of Utah. Sorry, the pictures aren't awesome, but hey, this is Google Reviews, not Instagram, lol. We got Butter Chicken, Malai Kofta, naan, and cheese naan. The Malai Kofta (veggie balls that are deep fried and then cooked in an excellent creamy sauce) was phenomenal, and obviously Butter Chicken is always great. Highly recommend! Excellent service. We called in and got takeout (because of COVID-19, they are not currently doing dine-in, which is good), and the whole process was smooth. UPDATE: They also have a fantastic lunch special! Highly recommend.

I had an amazing experience there. Super good and flavorful Indian food, and great service!

⭐⭐⭐⭐⭐ Kohinoor has truly exceeded my expectations! The quality of their products and services is outstanding. From the moment I walked in, the friendly staff made me feel right at home. The menu offers a wide variety of delicious dishes that cater to every palate, and the flavors are simply divine. The ambiance is perfect for a cozy dinner or a special celebration. Kohinoor has become my go-to restaurant, and I can't recommend it enough!

Pro’s - good location, decent customer service and nice ambiance with good seating arrangements. Cons - we ordered paneer masala and navratna korma which came with rice. Paneer masala was really tangy, navratna korma had a weird taste. The rice did taste okay. Overall the food wasn’t upto the mark. Surely need some taste assistance in the kitchen.

The food here is fantastic! We ordered buttered chicken and mango chicken and both were delicious. We ordered some naan bread and the total with tip was $50.

Restaurant was clean and the music was so lively that it just gets you into a good mood for dinner. The food was great and the fact that you can request them to make it to the spice level of your preference is so nice. Chicken was so moist and everything was so flavorful. Biryani was cooked perfectly. Not to mention food was served fast and Sunny and the rest of the staff were so friendly. 10/10 authentic Indian food that’s worth going back to whenever I get the chance!

First time dining in today. Very clean. Very good service! Lunch special is amazing. All the different dishes served with it. So amazing! The music was killing it!! Love this place

Really really poor portion sizes for the price they charge. I am an Indian myself and have had Indian food in many other places in the state of UT, been here 6 years now, nowhere do they serve as small portions as here. Prices are comparable to other places but portions are at the very least half of what other places usually give. Don't think many people are aware of this fact here and that's why they have been able to get away like this. Needs to improve portions asap. Other complaints are at par with other Indian restaurants here.

Service was fast and polite. Food was great. Got a naan that was sweet, Peshawari naan, and wished I had ordered it for dessert!

First time having Indian food and it was so good. My husband had the chicken curry with medium heat and I had mild mushroom lamb. We also had some kebabs and Naan bread as well as their fried onions. Great service and great food. Will probably return to try something new!

I am a semi-regular customer of this location and I do really like their dishes, I've had a couple interesting visits where the servers were a little standoffish and disappeared completely as soon as the food appears. HOWEVER that would never stop me from dropping by for their lunch special. It is great food with good vegetarian options.

One of my favs around! Quick and lovely service. Food is always amazing here. This time I got chicken tiki masala, mango chicken and some onion Naan.

The food here is absolutely delicious; the service is fast; the options are varied and I love how the menu is set up; all the employees are always so helpful and friendly. Sunny brought out our dishes and he was excellent, and Diana showed us to our seats and brought us menus and drinks and takeout containers - she was fantastic. I'd absolutely recommend this place to everyone! It's my favorite indian restaurant

The restaurant was clean. The service was excellent. Our server was Sunny and was fast, patient, kind and had a cute sense of humor. The Butter Chicken and Mango Chicken were very good! The music was a little loud for us old people.

I ate here with some other missionaries and we loved our time here! Sunny waited on us and made sure we were well taken care of. We did not see him without a smile on his face and he was very quick to get us our food and drinks. He even filled my request for milk even though milk is not on the menu!! The food was so good, it filled me up and was a great amount for the price. It was cooked so well and I have been craving it again since I have left. The atmosphere is awesome with a unique restaurant set up, big enough to be comfortable but small enough to where you feel more at home. The music was really good, i just did not understand what it was saying! Please go here, its worth the try!

Great lunch special. You get a good variety of food and enough food for left overs. Really yummy. Very friendly service. My only complaint was that it was too cold inside, I was freezing.

KOHINOOR is an amazing experience every time i go. The food is always amazing and on point matching and surpassing its quality each time i visit. Definitely give this place a try, it's truly some awesome food!

This is a really good Indian spot! The food presentation was ON POINT - pretty authentic! The lunch special was delicious 🤤! We had a nice lunch date here and it’s quaint. The interior decor and ambiance was pleasant! Can’t wait to come back!

I remember the good old time of Kohinoor. It used to be my go to Indian for couple of years. We used to go at least twice a week. Last couple of times foods was not as good and not worth the price. Maybe because it was through doordash. I might still give another shot as dine in and hopefully it will return to its former goodness.

Kohinoor Indian Restaurant in Orem is an absolute flavor-packed gem! With its cozy and inviting atmosphere, friendly staff, and authentic dishes bursting with deliciousness, it's a culinary experience you don't want to miss. From the moment you step inside, the warm welcome and attentive service make you feel right at home. The menu is a treasure trove of mouthwatering Indian delicacies, prepared with fresh ingredients and served with vibrant flavors. The staff's knowledge and passion for Indian cuisine shine through as they guide you through the menu and cater to your preferences. The presentation of the dishes is stunning, and the inviting ambiance sets the perfect mood for any occasion. If you're in Orem and craving amazing Indian food, head to Kohinoor Indian Restaurant for an unforgettable dining experience that will leave you coming back for more!

Food is so good! And this is coming from a family that didn’t really like Indian food before. We’ve only come on Saturday’s for lunch and it’s been surprisingly empty but food is sooo good and comes out fast!!!!

This was our first time eating here, and we loved it! The food was amazing! We especially loved the butter chicken and the peshawari. And I feel like we got way more food for the same price as other Indian places. Also, I won their giveaway for a $50 gift card! On my birthday! The cashier, Lee, was so excited for me and so nice. We will definitely be coming back often!

Stellar lunch experience at Kohinoor. I got the garlic naan and the vegetable korma which were both amazing. The medium spice was the perfect amount of flavor and heat. Most options can be made vegan from the vegetable menu.