Keski-Uudenmaan hyvinvointialue (Keusote) image

Keski-Uudenmaan hyvinvointialue (Keusote)

Bar Public health department

🫤 It IS difficult to get a doctor's appointment or even a nurse's call back. 8.12. I left a callback request in the morning, I still haven't received a callback on 10 December at 16:30. Although there are two long-term illnesses, there is no contact with public medical care. The own nurse system also... People often mention call,


Address

Suutarinkatu 2, 05900 Hyvinkää

Website

www.keusote.fi

Contact

019 7110000

Rating on Google Maps

1.50 (38 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sakari P. 1 year ago on Google • 34 reviews
    Before the change, Nurmijärvi had a good and functioning health center. You can no longer receive treatment and the phones are not answered. Well, after all, a new high-paid civil servant was brought to the area to lead the orchestra.
    6 people found this review helpful 👍

  • 2/5 Anja R. 2 years ago on Google • 4 reviews
    It IS difficult to get a doctor's appointment or even a nurse's call back. 8.12. I left a callback request in the morning, I still haven't received a callback on 10 December at 16:30. Although there are two long-term illnesses, there is no contact with public medical care. The own nurse system also does not work at all.
    7 people found this review helpful 👍

  • 1/5 Samina 1 year ago on Google • 7 reviews
    Absolutely shocking. You can always wait for a call back at the weekly rate. Now I've been waiting for 3 weeks and I haven't heard anything. Ridiculous action
    4 people found this review helpful 👍

  • 1/5 Siim 1 year ago on Google • 17 reviews
    A callback request was left a week ago for both the counseling center and normal health care, because of the baby. We're still waiting. A couple of years ago I moved from the HUS area to KEUSOTE, there were no such problems there.
    3 people found this review helpful 👍

  • 1/5 Ari A. 1 year ago on Google • 81 reviews
    It's not service, but the torture of people, from the very bottom. You don't know how to organize the queues in the emergency room, and so does the nurse. After 35 years of being on duty, a miserable operation. What you get paid for.

  • 1/5 Teija H. 1 year ago on Google • 10 reviews
    I would like to ask why we are in an unequal position when in Nurmijärvi you can't get a blood sugar measuring device while I pay the same taxes in other municipalities About my small pension, it was said here that when the keusote came, it was forbidden to give, I want answers, shouldn't everyone have the same rights??!!!!!
    2 people found this review helpful 👍

  • 1/5 Juha-Matti P. 2 years ago on Google • 44 reviews
    An answer to the corona test was promised within two days. I took the test on Thursday with an appointment at 14:09. Wasn't right for two days, the test result still hasn't come at 2:15 p.m. I tried to call Keusote, but the customer service is only open on weekdays.

  • 1/5 Pirkko B. 5 months ago on Google
    Järkyttävää kuinka nuori vastavalmistunut lähihoitaja torppaa ylimielisesti ja ivallisesti pyynnön labroista. Onpa huolestuttavaa, että hoidon saaminen/hoitoon pääseminen on heppoisen koulutuksen ja työkokemuksen omaavien käsissä. Pitäisi lähihoitajankin ymmärtää, että asiakas itse on oman vointinsa asiantuntija. Pisteet negatiivisen puolella, yksi on liikaa.
    1 person found this review helpful 👍

  • 1/5 Ani H. 3 months ago on Google • 6 reviews New
    I left a call request, as I usually always do. Well, the call came after about an hour, but I heard two women talking to each other and stopped yelling hello into the phone so I wouldn't hear any more things that didn't belong to me and I hung up the phone. I tried again a few hours later, and the phone only said that you are already in the call queue. So what?? After calling all day, I was already in the call queue and the next day I was able to leave a call request again and now everything went as normal.

  • 1/5 Marko K. 1 year ago on Google • 2 reviews
    The nurse doesn't answer - I've been waiting for the third week already. At first it wasn't urgent, but now it is. There are no callbacks, e.g. a diabetes nurse cannot be found on the site. Before the war this worked easily, now it doesn't. Harass...
    2 people found this review helpful 👍

  • 1/5 Maria L. 11 months ago on Google • 1 review
    The dentist was really rude to a young customer on Suutarinkatu. The hard grips and insulting speech made the young man cry. The style was inferior and outrageous. Doctors like this only make a dentist feel horrible. I recommend going around from afar.
    1 person found this review helpful 👍


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