I've always had a really efficient and helpful service from the out of hours doctors when I've needed them. Can't fault the helpfulness and politeness of the staff when sorting an appointment and how they've always taken any issues with my children seriously and prioritised appointments. Thank you to the NHS as always

Absolutely waist of time ringing 111, 13 hours and still waiting for an appointment… call back from the gp, even if i supposed to receive a call back in 2 hours. No wonder why people go to a&e… no point waiting for a gp call back.

Appointment booked for 11pm, didn’t get seen till 3am! Reception staff were lovely however the medical staff weren’t! The doctor I had I found rude and patronising!

I made anapointment for 11pm Friday night when I arrived I was told it would be 2 hours before I could be seen The waiting room as full I was advised to waite in the corridor. I asked for them to make me another apiontment for the next day but was told the doctor as recommended for you to be seen. I went home how can waiting two hours in a crawded waiting room be safe

What is the point of having a out of hours Dr's appointment if when u get there nearly 2 hours latter sat waiting still to be told half hour behind, then should be next but looks like Dr's going on arrival time. One should be doing appointment times, another doing ones sent up from a and e but staff down sick so Dr's not following appointment times. Then told ones with appointments will just have to wait. I waited all afternoon to come to appointment time given. Aboustlety ridiculous

Feel absolutely let down by the Out of Hours GP Service. Waited 3.5 hours for a call back which was supposed to be within an hour. Will never ring 111 again for anything urgent.

11 hour after my call, still no call from the Dr. I appreciate people are busy, but 11hrs is atrocious. No wonder A&E are being uselessly overwhelmed !!!

Don't waste your time. Snotty doctors who won't listen and just tell you to call 999.