Worst rated Coffee Shops in Florence, Italy

😠 SCAM! I felt robbed buying an ice cream in this Gelateria. They have different prices in the top of the wall and they serve you 15 Euros 2 flavour ice cream without telling the price until you go to the cashier with ice cream in your hands to pay. The taste of ice cream is watery, no flavour in addi...

😠 Daylight robbery and rude staff. Prices are not advertised properly. Charged €3.50 for one 50cl sparkling water, €4 for one espresso, €6 for 50cl bottle of peach iced tea. Staff questioned whether I had ordered when I sat outside. Had to sit there for 20 minutes because staff forgot to make our espr...

😠 This place should be shut down. No mentioning of prices… €5 euros demanded at till point for a cup of hot water and a tea bag placed on top. My mouth opened in astonishment. I live in London so I’m used to some high prices but I’ve never seen anything like this place. AVOID AT ALL COSTS

😠 Gave 20e note for 1 coffee. Got only 8e change back. I asked for my money back straight away they wouldn't refund me. Do not go to this place at all it will ruin your holiday in Florence.

😠 Please be aware that the prices for everything are much! higher if you seat and not take away. I took an espresso and one cake and instead of 5 Euros paid 11 Euros. Never made such an experience before, when espresso cost 1,5 Euros to take away and 4 Euros if you stay 1 Minute and drink it seating!...

😠 What a rip off. The only ice cream shop that still had open until late. And they charged us for 2 scoops and a small bottle of water 6€! Ice cream was one of the most average ones I had in Florence. Super sweet and did not taste real!

🫤 The ice cream and coffee were good. However, the service isn't worth a visit. Staff is not friendly and we felt not welcome. The price of a medium ice cream scone was 6 euros, which is quite overpriced

😠 The service is really bad. The employees are really mean and they started screaming at us when there was a misunderstanding regarding the reciept. They didn't speak english and they just spoke italian and said that they didn't care about the language we speak. They even said to look in the trash. In...

😠 DISGUSTING BAD BAD BAD The cup of water has price! Unbelievable!!!!!!!! After 2 ice creams I was asked to pay for a glass of tap water. No good place.

👍 I'm not sure why this place has so many negative reviews. I came across it whilst finishing my visit to the museum and decided to have a coffee and a sandwich. They had a few free tables on the terrace with a great view! The prices are higher than other places but it's expected with the location and...

😠 This is NOT your best option for breakfast at the station. Extremely unorganized and inefficient - like when 6 people finish their orders on the touchscreen at the same time and then join the enormous crowd of people (all late for their trains) waiting for their orders to be filled by a staff doing...

👍👍 Coffee was delicious and service fast. Great views!

😠 Too bad you can't give zero stars, My boyfriend and I went, we had a cup of ice cream each (3 scoops of ice cream per cup), the ice cream seemed watered down and tasteless, like what you can find from Japanese/Chinese in the "all you can eat" menu ” Then comes the bill... 24 euros for 2 ice creams!...

High-end patisserie with outdoor seating, offering housemade gelato, light fare, coffee & wine.

😠 The Hot Chocolate (drink) we ordered was actually a small glass of heated chocolate sauce. Thick enough for the spoon to stand up in and too rich/heavy for our ardent chocolate lover. The macaroons were hard and unpleasant. The cheesecake was average; overall a disappointment.

😠 This place is awful.A cup of cappuccino costs 1.60 euro, which is a normal, decent price. However, for that price, I was told, you can only stand and drink. In order to secure a table, I would have to pay 1.50 euro more. Tourist towns run on all kinds of scams. So in a way, it's not only ridiculous,...

😠 As I and my girlfriend were walking around the beautiful city of Florence, we decided to warm us up with a cup of hot chocolate and we stumbled upon this place as we saw it advertised in the window. I wish I could rate it with less than 1 star!!! The hot chocolate we were given was simply disgusting...

😠 Rude staff. Was told at the bar I needed to go to a cashier to order and pay first (inconsistent ordering in different cafes and restaurants so how were we to know as tourists?). So I went to the cashier and paid for our coffees, gave the barista the ticket. An Italian woman got her espresso before...