1/5 Sachin K. 3 months ago on Google • 41 reviews New
I
recently
visited
Caffe
San
Firenze
with
my
friends
and
unfortunately
had
an
extremely
disheartening
encounter
with
the
manager.
The
incident
left
me
compelled
to
share
my
experience
as
it
was
marred
by
what
I
can
only
describe
as
rude
and
racist
behavior.
Upon
entering
the
cafe,
I
was
excited
to
explore
the
menu
and
enjoy
a
pleasant
atmosphere.
However,
my
enthusiasm
quickly
waned
when
the
manager,
who
seemed
to
have
formed
an
unwarranted
assumption
about
our
financial
capacity
based
on
my
appearance,
made
an
offensive
comment
that
left
me
both
shocked
and
offended.
In
a
moment
that
should
have
been
characterized
by
hospitality
and
warmth,
the
manager
callously
remarked,
"You
know
the
prices
here,
right?"
This
insinuation
was
not
only
tactless
but
also
carried
a
clear
implication
that
people
of
my
nationality,
or
perhaps
appearance,
would
struggle
to
afford
items
on
the
menu.
This
incident
is
a
stark
example
of
discriminatory
behavior
that
has
no
place
in
any
establishment,
let
alone
a
space
like
a
cafe.
Such
comments
perpetuate
harmful
stereotypes,
create
an
unwelcome
environment,
and
tarnish
the
reputation
of
the
establishment.
I
believe
it
is
crucial
for
businesses
to
foster
inclusivity
and
treat
all
customers
with
the
same
level
of
respect,
regardless
of
their
background.
This
experience
at
Caffe
San
Firenze
was
not
only
disappointing
but
also
a
reminder
of
the
importance
of
addressing
and
rectifying
such
prejudiced
behavior.
I
sincerely
hope
that
the
management
takes
immediate
action
to
rectify
this
issue,
reevaluate
staff
training
on
diversity
and
inclusion,
and
ensure
that
no
customer
has
to
endure
such
an
unpleasant
encounter
in
the
future.
Discrimination
has
no
place
in
our
society,
and
it
certainly
should
not
be
tolerated
within
the
confines
of
a
cafe
that
should
be
a
haven
for
all
patrons.
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