5/5 David G. 10 months ago on Google
Our
recent
eight-night
stay
at
Portrait
Firenze
was
absolutely
marvellous.
We
had
originally
booked
a
6-night
stay
and
were
travelling
on
to
Paris
but
due
to
the
protests
etc
in
Paris
we
cancelled
that
leg
of
the
trip,
extended
our
stay
at
Portrait
Firenze
and
added
Venice.
Sara,
from
the
Portrait
Firenze
Lifestyle
team
worked
her
magic
and
we
were
able
to
extend
our
stay
in
Florence
and
boy
were
we
glad
we
did.
We
have
stayed
at
some
amazing
hotels
throughout
the
world
including
the
Burj-Al-Arab
in
Dubai
and
Portrait
Firenze
beats
all
of
them
hands
down.
Our
room,
a
Studio
Deluxe
with
River
view
had
2
balconies
overlooking
the
Arno
River
and
had
a
wonderful
view
of
the
Ponte
Vecchio.
The
hotel
is
positioned
100m
from
the
Ponte
Vecchio
and
has
uninterrupted
views.
It
is
a
popular
place
to
sit
outside
in
the
afternoon
and
watch
the
world
go
by
so
if
you
are
planning
to
do
that,
let
the
staff
know
and
they
will
reserve
a
table
for
you.
Upon
arrival
received
a
lovely
bottle
of
sparkling
wine,
fruit
and
chocolates.
The
room
was
decorated
ever
so
tastefully
with
a
mixture
of
artworks,
textures
and
mirrors
and
had
all
that
we
needed.
The
kitchenette
was
an
absolute
brilliant
addition
as
it
allowed
us
to
prepare
small
dishes
as
and
when
we
wanted.
We
could
connect
our
YouTube
music
via
the
in-room
speakers
and
even
prior
to
our
arrival
were
able
to
communicate
with
the
lifestyle
team
via
whats-app
with
anything
that
we
needed.
From
the
moment
we
were
picked
up
at
the
airport
by
the
Hotel’s
driver
we
felt
relaxed,
special
and
at
home.
All
the
staff
at
the
hotel
were
amazing.
No
request
was
a
problem,
and
all
our
requests
were
dealt
with
swiftly
with
great
professionalism
and
courtesy.
The
bed
was
wonderfully
comfortable,
the
in-room
breakfast
was
amazing,
the
dinners
and
the
cafe
were
absolutely
superb
and
I
can
highly
recommend
the
octopus
starter
dish
it
was
out
“of
this
world”.
All
the
staff
were
wonderful
and
too
many
to
name
them
all
however
I
would
like
to
make
particular
reference
to
a
few
of
the
staff
who
looked
after
us
so
brilliantly.
Klara
(no-one
would
believe
you
were
an
intern
and
had
only
been
at
PF
for
such
a
short
time)
–
thank
you
for
our
wonderful
introduction
to
our
room
and
for
recommending
great
restaurants
and
the
BEST
gelato
in
Florence.
Claudia,
Salvatore
and
Daniel
in
Caffé
dell’Oro
looked
after
us
so
beautifully
and
we
felt
so
special
every
time
we
dined
in
CDO.
Claudia,
you
manage
your
staff
brilliantly
and
take
great
care
of
your
guests
-
I
am
looking
forward
to
my
wife
making
the
lasagne
for
which
you
so
kindly
provided
her
the
recipe!!.
Salvatore
and
Daniel
–
your
service
levels
and
professionalism
were
outstanding,
and
you
really
understood
my
wine
taste
and
recommended
most
memorable
wines
for
me
to
drink.
Thank
you
to
Ruben
and
David
who
were
most
helpful
and
always
greeted
us
by
name
when
we
entered
and
left
the
hotel
–
a
touch
that
goes
a
long
way
to
help
your
guests
feel
special
and
part
of
the
Portrait
Family.
I
could
not
recommend
the
Portrait
Firenze
highly
enough
–
it
has
now
become
our
Favourite
Hotel
in
the
world
!!
David
and
Carolyn
G.
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