Milu Hotel image

Milu Hotel

Hotel

Stylish rooms in a posh hotel with an art gallery, plus a rooftop terrace offering city views.. People often mention hotel, staff, location, stay, room, nice, friendly, Hotel, great, Milu,


Address

Via de' Tornabuoni, 8, 50123 Firenze FI, Italy

Website

hotelmilu.com

Contact

+39 055 217103

Rating on Google Maps

4.90 (331 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (40) staff (27) location (20) stay (19) room (17) nice (15) friendly (15) Hotel (15) great (14) Milu (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Christina K. 9 months ago on Google
    Of the two hotels we stayed in while in Florence this one was more modern, smaller but had a nice cozy feel. There is a central glass elevator that brought us up to our top floor apartment with patio. Quiet street with the occasional opera singing. The breakfast was beautiful and delicious and served on the terrace. They staff were really accommodating, especially Natalie. Lots of nice modern art and space to enjoy the hotel. Smaller spaces and no water view but a great location for walking to the city hot spots.
    2 people found this review helpful 👍

  • 5/5 Peter X. 2 years ago on Google
    We stayed at Milu for our honeymoon. This is the one of the top 3 hotels I have stayed at. The staff is very welcoming and friendly, made us feel at home. The rooms are fantastic. The hotel itself is located in an amazing area. I can't recommend this place enough. If you ever find yourself in Florence, don't hesitate to stay at the magnificent Milu Hotel.
    1 person found this review helpful 👍

  • 5/5 Alex P. 1 month ago on Google • 15 reviews New
    Highly recommend - excellent location, friendly team and quality rooms. Delighted with our 2 night stay at Hotel Milu. Located in the upmarket streets of Florence, the hotel is perfectly positioned to explore the city on foot. Rooms are modern and well designed with a relaxing top floor cafe/breakfast space to read and unwind in. The team were very welcoming and helped find a socket adapter having lost ours, thank you - Miriam(?) who went beyond to help us.

  • 5/5 L L. 1 month ago on Google • 10 reviews New
    Pros: This is a small and neat hotel. Staff are nice and friendly. They offer free coffee and it is always nice to start your day with a cup of hot coffee. The location is great too. Cons: I don’t like the bathroom design, easily make floor wet while taking shower. The room temperature is way too warm and you can’t really adjust yourself(at least my room was). Oh, and the two-step-stairs at the entrance is kinda weird..

  • 5/5 Roxy M. 2 months ago on Google • 3 reviews New
    I was in Florence this week for work and my return flight was cancelled, I called this hotel late at night to see if they had space. Although I was only there for one night I have to write a review for the fantastic service I received! From helping me with the last minute booking to welcoming me in the hotel they were incredibly helpful and kind. I was very stressed after the flight had been cancelled and the lady who took my booking told me not to worry about giving all my details over the phone, just to get a taxi there and she will see me soon! The room was very nice and clean in a safe and well lit street in the perfect location. I will definitely book here again when I come back to Florence!

  • 5/5 Tamlyn K. 2 years ago on Google
    Stunning boutique hotel. Service couldn't be better. Had literally the most thorough room refresh ever, tidied and organized all our stuff. Smiling and helpful staff, the best location, wonderful art throughout, and for us somehow (maybe sure to Covid?) at a reasonable price. Just wish we could have stayed longer.

  • 5/5 Saul K. 1 year ago on Google
    Beautiful artsy hotel with free water and coffee at all hours. Some weird lighting choices in otherwise excellently laid out rooms. Staff were exceptionally helpful in all sorts of ways and very friendly. Location can't be beat.

  • 5/5 Hasnain V. 1 year ago on Google
    Absolutely awesome hotel. Wonderful service, clean rooms, nice bathrooms, and also has AC (just in case). They also have a rooftop terrace area with free coffee and water. It’s just a very nice, clean, and awesome hotel. Shoutout to Francesca at the front desk who was awesome. Oh. We left our phone charger at the hotel - they emailed us and shipped it to our hotel in Milan. So nice of them! Can’t wait to stay here again.

  • 5/5 E.S. 1 year ago on Google
    LOVED our stay at this hotel! The hotel itself is gorgeous. It’s modern, stylish, sleek and yet inviting. The rooms are comfortable, spotless, and user-friendly. The lounge and breakfast area are beautiful. And the staff! The best part is the staff. Everyone is warm and friendly and so helpful. This is THE place to stay in Florence. We can’t wait to return.

  • 5/5 Matt C. 1 year ago on Google
    Located in a wonderful part of town, the hotel is absolutely gorgeous, clean and the staff are exceptionally friendly and helpful! A couple of the restaurants we wanted to go to didn't have any online booking (and our Italian is kind of wonky!) but an email to Milu Hotel a week or so beforehand and we had tables everywhere we wanted. The room was comfortable and cleaned well every morning. The only negatives I can think of are that the air con was a bit noisy and that the hotel breakfast was overpriced enough that we didn't bother with it and found options at cafés around the city instead. Would absolutely check out the hotel as my first choice if I was visiting Florence again!

  • 5/5 M 1 year ago on Google
    Fantastic stay! Great location for walking to all main sites, train station also within walking distance, very comfortable room, relaxing roof terrace, lift which was helpful for luggage, very friendly and helpful staff, excellent communication online prior to stay, free mini bar is nice touch, breakfast is very good. Highly recommend!

  • 5/5 Jennifer C. 4 months ago on Google
    Wonderful location, breakfast and staff!!!. It was super clean and well appointed, loved the Balcony!!! The bed was very firm, which was not to our preference. Great spaces in the hotel, but the room was tight with a couple of suitcases, normal for the area. The highlight was the staff. They took incredible care of us, and we’re always happy to do so!! We would absolutely stay there again!

  • 5/5 Ed P. 5 months ago on Google
    The hotel proper and its location in the historic district are ideal for a visit to Florence's many treasured venues. However, we found the true value of staying there was in interacting with the friendly, knowledgeable, and genuine staff. They were fantastic and made our stay special!

  • 4/5 Francis M. 4 months ago on Google
    Very friendly staff, great location, comfortable bed and pillows. Regrettably, I did not sleep very well. The room was small and close to the window. The noise from the street was loud most of the night until about 4 am and then there was rubbish collection. There was much light from the street coming through as the shutters in the window did not keep out all light. The mirror on the wall just opposite the window reflected the light which created more light in the room. With all the noise and light, I found it hard to sleep. The food display and outdoor table settings for breakfast were ok but they didn't meet the standards I had experienced when I visited Milu last year. Across the board, I did not have a restful stay and most likely will not return.

  • 5/5 Robert K. 5 months ago on Google
    The staff was fantastic. Recommendations for dinners were great and booked for us. Hotel is in perfect location for walking to everything. Rooms very comfortable and nice outdoor spot on top floor for breakfast and 24 hr coffee. Perfect in every way.

  • 5/5 B B. 5 months ago on Google
    This hotel is great. Very clean, walking distance to everything you want to do in Florence. Staff are wonderful. Happy to help with suggestions or directions and quick to respond to any questions. Lovely little rooftop terrace. Free coffee and cappuccino. Highly recommend!

  • 5/5 Jim H. 5 months ago on Google
    Thank you for being a part of our wonderful experience in Florence. Milu Hotel is centrally located, in an excellent and walkable neighborhood. The staff was helpful with making recommendations and arranging transportation (when we needed it) and reservations at local restaurants. We especially appreciated the personal touch by Emma and Alissio. Everyone was helpful, though, and responsive to our communications. We are happy to tell family and friends that Milu Hotel is a great place to stay. Thank you!!

  • 5/5 Marilyn R. 5 months ago on Google
    We stayed at the Milu Hotel for a week. This was the first time we visited Italy. Hotel Milu was the perfect first stop! The location was great, walking distance to the trains and many, many restaurants, the room was great, clean, breakfast was fantastic, but even better were the people who work at Hotel Milu! Every last person we came into contact there was amazing. Everyone was friendly, energetic, helpful in every way possible! Everyone spoke English, and I even found someone who spoke Spanish. We highly recommend staying here, and we will be back! On our second week in Italy, we stayed at a high-end hotel in Sorrento, boy, did I miss Hotel Milu! While Sorrento is beautiful, the people staffing the hotel there, not so much. Hotel Milu makes you feel truly welcomed and provide a level of comfort and friendliness that cannot be taught. I don't know how to hire an entire staff of a hotel, from literally top to bottom, as near perfection as this staff was, but Hotel Milu achieved it. 100 stars! You will never regret staying here, but you might regret NOT staying here!

  • 5/5 Michael L. 1 year ago on Google
    Very nicely renovated hotel. The artwork is an unexpected bonus. Staff is extremely outgoing and well-practiced in English. They gave great recommendations and were happy to book reservations at nearby restaurants. Room was comfy. Location is excellent.

  • 4/5 Traveling R. 2 years ago on Google
    Super central location with incredibly helpful and welcoming staff. They helped us book multiple restaurants and with our bags when we left. Knocked one star off due to the AC not working for half of our stay.

  • 4/5 Laura T. 2 years ago on Google
    Nice design hotel. Clean and comfortable (after asking for firmer pillows). Location is fantastic. Less than 10 mins walk from the train station, and pretty much 15 mins walk to all the main attractions in the city. Only issue was the noise, thin walls seem to be a theme in Italy. Could hear talking from neighbouring rooms and dogs barking in the middle of the night.

  • 5/5 Jack C. 2 years ago on Google
    They are SO nice. Hotel is gorgeous, rooms are modern and full of fantastic contemporary art. As central as it gets. Do it

  • 5/5 Vlad-Alin M. 2 years ago on Google
    Really liked this hotel. The room is comfortable and cosy. The hotel staff is the best. And the hotel stairs a like a museum.

  • 5/5 David F. 2 years ago on Google
    Amazing hotel right in the center. Staff is super friendly and the hotel itself is very stylish. Will be back for sure!

  • 5/5 Mark M. 4 years ago on Google
    Wonderful hotel and service. I was here for only one night, but the staff was friendly and took care of me. There is some nice art on display throughout the building. Free coffee on the top floor. They were very willing to store my bags for a few hours after I checked out (checkout is 11am, my train did not leave till 7pm). Very friendly, good location, excellent service, comfortable room. If I find myself back in Firenze I will certainly consider staying again!

  • 5/5 Fiona D. 1 year ago on Google
    My boyfriend and I love it here! The location is absolutely perfect. It is so close to all attractions nearby including the cathedral and major shops and restaurants. It is just a 4 minutes walk across the bridge. The staff was also very nice and helpful and gave us tons of tips for our stay in Florence. The rooms are super clean! And we love the amenities that came along with our stay. We would definitely recommend you to stay here! It is so lovely :)

  • 5/5 Amber B. 1 year ago on Google
    Wonderful place! Right in the middle of everything. Such a fun vibe. The breakfast was amazing, a huge selection including the best pancakes made fresh. Eating on the terrace was a great way to start our day, and the staff was so helpful with recommending places to go. It truly felt like a home away from home!

  • 4/5 Anna H. 1 year ago on Google
    We did have a small issue the first night but the hotel staff went above and beyond to make it right. They will take great care of you. Great beds, showers, and location. I would suggest asking for a room on the interior side off the Main Street as the Main Street can get noisy. The location was incredible though and so were the showers.

  • 5/5 niccolò B. 1 year ago on Google
    I’ve spent 4 days at Milu with my partner and I couldn’t be more satisfied about my choice. Excellent stuff and customer service, the hotel is located in one of the best area of Florence and what an amazing breakfast!! Highly recommended! we will definitely come back

  • 5/5 Tal A. 1 year ago on Google
    Pleasant hotel. Helpful staff. Room was comfortable. Breakfast very nice and can eat in terrace.

  • 5/5 Albert M. 1 year ago on Google
    My wife and I stayed there last week and I told the hotel staff when we were checking out that our stay was cinque su cinque she chuckled. It means 5 out of 5 in Italian. We recommend this hotel the staff was lovely, great location everything was close by, the breakfast was delicious though on the pricey side compared to your everyday coffee shops, and it’s also the best street to be on if you’re into high fashion. My wife and I took full advantage of the VAT and bought some Gucci stuff while there.

  • 5/5 William B. 1 year ago on Google
    This is the perfect Hotel in Florence. Its located by all the main sites and it is on a very, very nice street. The staff is exceptional. We arrived early and were able to access our room. The mini bar was free, the room was beautiful, and we highly recommend it. It was a nine minute walk from the train too so we didnt use a cab once. By far the best value in Florence.

  • 5/5 Yara H. 1 year ago on Google
    What a brilliant hotel. We couldn’t have stayed at a better location in Firenze. It was besides everything we wanted to see, and in a great location for shopping. The staff were the nicest people we’ve ever worked with, and made our stay so special. We would definitely stay here again and again!

  • 5/5 Afshan G. 1 year ago on Google
    This hotel is so well managed, perfectly clean and filled with unique art work. The best part is by far the staff, they are so friendly and have great recommendations. Wish we could have stayed here longer! Loved every minute.

  • 5/5 Kyoungsik K. 1 month ago on Google • 1 review New
    Hotel milu was marvellous and so outstanding!! We stayed three nights in one room with my wife and my mother in law in another room. The rooms were very clean and the interior design was so beautiful. The fifth floor was 24 hours open to guests with high-end quality coffee machine/tea and water: this was very comfortable and useful for us.

  • 5/5 Debbie L. 3 months ago on Google • 1 review New
    Great hotel! Nice location and extremely clean. Room size is also good. The hotel also gives free drinks (coke, juice and bottled water) and some snacks which they refill daily. The receptionists are super helpful and friendly (they give restaurant recommendations, assist you with your suitcases, make booking arrangements with restaurants and taxi) Will definitely stay again next time :)


Call +39 055 217103 Open on Google Maps

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