4/5 Peter M. 1 year ago on Google
Just
finished
a
two
and
a
half
week
stay
in
Europe.
We
stayed
a
week
at
this
property.
Full
disclosure
I
am
a
Marriott
Ambassador
so
have
a
bias
to
Marriott
properties.
This
trip
entailed
Zurich,
Salzburg,
Vienna,
Florence,
Rome,
Pisa.
We
stayed
at
all
five
star
properties.
Pros:
if
you
have
a
child
under
ten,
there
is
a
pool,
this
is
rare
in
Italy
and
a
nice
compliment.
Pros:
part
of
Marriott
brand
so
a
nice
way
to
get
points
and
stays
vs
other
five
star
properties
in
Firenze.
Westin
and
st
Regis.
Pros:
very
friendly
staff
and
concierge.
Try
very
hard
to
help
when
needed
Pros:
free
breakfast
which
was
very
nice
(maybe
just
because
I’m
ambassador)
Pros:
price
of
room
was
good
for
what
it
was.
Cons:
pricing
of
ancillary
services.
Compared
to
the
other
five
star
hotels
I
stayed
in
(Vienna
ritz
Carlton,
Westin
excelsior
rome,
etc.)
drink
and
food
costs
were
higher.
Cons:
wifi
is
really
bad
as
you
get
higher.
I
couldn’t
do
work
and
this
impacted
my
business
Cons:
only
property
out
of
the
6
we
stayed
in
where
I
was
not
recognized
as
an
ambassador
or
given
something.
Not
that
I
care
but
there
is
just
a
disconnect
from
other
services
and
the
total
bonvoy
experience.
Cons:
I
should
have
known
this
but
none
of
my
suite
upgrades
cleared
yet
they
cleared
in
other
five
star
properties.
If
you
want
a
suite
just
pay
for
it.
This
was
my
mistake.
Would
I
stay
here
again?
Yes,
the
hotel
will
grow
on
you.
I
think
if
the
hotel
can
just
upgrade
its
wifi,
offer
free
mimosas
at
breakfast,
and
have
similar
bonvoy
experiences
like
the
other
hotels
and
get
its
prices
in
line
with
other
five
star
hotels
it
can
be
a
five
star
property.
Room
price
was
very
good
for
service.
As
a
recommendation
I
wouldn’t
pay
1000
bucks
a
night
at
Westin
down
the
street,
so
this
is
good
value.
Also
I
think
it
was
the
owner,
but
there
is
an
older
gentleman
that
was
constantly
driving
the
attention
of
all
staff
outside
and
inside,
so
they
do
care
about
the
experience.
We
used
the
property
as
a
jumping
off
point
too,
and
did
day/night
trips
from
train
station.
So
that
is
nice
and
simple
if
you
need
to
get
to
any
other
city
in
Italy.
Peter