5/5 Jill M. 1 year ago on Google • 52 reviews
Wow!
The
reviews
don’t
lie!
Claudia
was
an
extremely
great
host,
very
helpful,
quick
with
responses,
and
very
friendly!
She
noticed
I
made
an
error
in
booking
the
Serumido
room
only
when
I
wished
to
have
the
entire
apartment
and
she
corrected
it
before
we
even
arrived!
She
kept
in
touch
long
before
our
vacation
started
to
answer
any
questions
we
might
have
prior
to
arrival
and
it
was
helpful
to
be
in
touch
with
her
when
our
flight
was
delayed
as
we
knew
she
would
still
check
in
after
hours,
but
for
and
extra
fee
as
stated
on
the
website,
luckily
we
were
only
delayed
an
hour
and
still
arrived
during
regular
check
in.
We
also
hadn’t
known
about
the
taxi
strike
when
we
arrived
mid-July,
however
it
was
easy
to
take
the
tram
to
the
train
station
and
walk
the
rest
of
the
way.
Upon
arrival
Claudia
welcomed
us
into
the
apartment
and
showed
us
everything
in
the
space
and
how
to
use
it,
there’s
a
washing
machine,
dishwasher,
fridge,
stove,
all
the
kitchen
essentials,
air
conditioning,
a
small
safe,
TVs,
hair
dryer,
literally
everything
down
to
the
soaps
and
even
a
map
of
Florence!
She
even
stocks
a
mini
fridge
in
the
room
with
some
drinks
(for
a
charge)
which
is
very
handy.
She
also
provided
us
with
a
welcome
gift
of
pasta,
sauce,
breadsticks,
water,
coffee
and
a
small
bottle
of
wine!
Her
service
was
above
and
beyond
and
the
apartment
was
clean
and
comfortable.
The
air
conditioner
works
well,
which
is
absolutely
needed
in
July
weather!
She
also
has
a
small
bug
repellent
plug
in
the
room
so
we
had
zero
issues
with
any
mosquitoes
or
bugs.
I
also
really
appreciated
her
help
with
circling
some
great
nearby
restaurants
and
grocery
stores
on
the
map
she
provided
us!
Thank
you
Claudia
for
a
wonderful
stay!!!
1 person found this review helpful 👍