1/5 Dennis da S. 7 months ago on Google
I
had
reserved
2
nights
in
the
Presidential
Suite.
Upon
hotel
arrival,
the
reception
was
cold
and
the
worker
appeared
bothered.
I
found
this
interesting.
Next,
we
were
shown
to
the
suite.
Within
thirty
minutes,
we
observed
ants
on
the
bed
and
on
the
floor.
I
at
first
found
this
unfortunate.
More
ants
were
found.
I
began
to
look
over
the
room;
an
open
beer
bottle
was
found
outside
the
window.
Clearly
the
room
wasn't
cleaned
well.
The
bed
sheets
were
stained
and
dust
was
seen
in
various
parts
of
the
room.
My
son
began
stomping
ants,
counting
18
or
19.
We
went
to
the
front
desk.
The
same
intake
worker
said
all
they
could
do
is
clean
the
room
again.
Staff
was
asked
if
they
had
ant
traps
or
another
repellent.
They
arrogantly
said
no,
appearing
as
if
they
never
heard
of
an
ant
trap
at
which
point
I
showed
staff
a
google
image
of
a
trap
to
elaborate
their
close-mindedness.
Two
staff
members
came
to
our
suite.
Staff
stated
they
only
saw
1
ant,
trying
to
downplay
it
all.
At
this
time,
the
room
was
warm,
the
thermostat
was
on
26-27
Celsius.
We
decided
to
change
rooms;
the
new
suite
was
in
the
attic
and
the
room
temperature
was
the
same.
Temperature
would
not
cool
down
and
we
were
given
an
electrical
fan.
I
cant
elaborate
further
because
of
limited
typing
space.
I
was
not
asked
about
my
stay
by
staff
as
I
checked
out.
No
surprise
there.
I
was
in
Italy
2
weeks
and
stayed
in
hotels
in
Venice,
Bologna,
Florence
and
Rome.
This
was
by
far
the
worst
experience
of
them
all.