2/5 ali reza i. 8 years ago on Google
I
don't
have
any
idea
about
inside
of
hotel.
But
I
am
writing
about
the
staff,
the
manager
and
booking.
I
have
booked
this
hotel
for
one
night.
As
I
did
not
get
any
confirmation,
I
called
hotel
and
I
asked
the
lady
about
my
booking.
She
asked
my
name
and
she
confirmed
the
reservation
by
my
family
name
and
she
said
that
they
are
open
up
untill
3:00
am.
My
cousins
and
I
drove
140
km
to
reach
there.
It
was
1:45
am.
The
guy
from
Sicily
said
"there
is
no
reservation
here
and
no
room
is
available
for
you
:O".
I
asked
him
to
call
his
colleague
and
ask
her
about
the
confirmation.
He
said
"
I
can't.
It
is
late."
He
did
not
tried
to
solve
the
problem
that
they
made
it.
Finally
my
cousin
told
him
"
we
came
from
Australia
and
it
is
not
fair
to
do
like
this".
He
said
"
I
am
from
Sicily,
I
do
what
I
want
and
I
don't
care
about
you".
We've
been
tired
and
he
asked
us
if
we
want
to
drink
water.
He
asked
me
to
follow
him
to
bar.
He
put
one
glass
of
water
and
said
"this
glass
cost
1
euro
and
the
big
one
is
2
euro.
Which
one
you
want?
:O".
It
was
the
most
impolite
and
rude
behaviour
of
a
hotel
staff
ever
in
my
life.
Finally,
we
left
the
place
and
booked
a
new
hotel
in
Florence
but
I
will
never
forget
about
the
guy,
Sicily
and
EurHotel
which
was
the
worst
ever.
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