Featured Reviews


Frequently mentioned in reviews: staff (20) hotel (17) friendly (15) breakfast (12) nice (12) clean (12) helpful (11) station (11) room (10) train (10)
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  • 4/5 D D. 8 months ago on Google
    Room was great. First staff member we met was wonderful. He tried to arrange breakfast for our early rise, even thought we didn’t ask for it. Unfortunately, the morning staff member left something to be desired. He was the typical grumpy Italian that we have dealt with during our trip. Sadly the nice ones are few and far between. The morning person would not honour the night staff member’s arrangement. Such is life in Italy. They want our tourist dollars but not the tourists.
    1 person found this review helpful 👍

  • 5/5 Ryan B. 1 year ago on Google
    I stayed for 3 nights at the Hotel Alba Palace and loved it. The room was small but had everything you could want and was super clean. The room was also serviced every day. The staff were super helpful and friendly. They happily arranged a taxi for me at 5am to make sure I got my early flight home. The location was the big win for me. I was able to walk to all of the sites in no time at all. It is a great 3 star hotel and does what it says on the tin. I would happily stay there again.
    1 person found this review helpful 👍

  • 5/5 Mara M. 1 month ago on Google • 36 reviews New
    Centrally located, few minutes walking from Santa Maria Novella train station as well as the main attractions. Spacious and clean room and varied buffet breakfast included in the price. Kindly and friendly reception staff. Very useful free of charge luggage storage cabinets in the hotel if you arrive before check-in time or want to leave your belongings a bit longer after checking out. I would choose it again, although I was woken up in the middle of the night by rude guests shouting and making noise while returning to their rooms.

  • 5/5 Sue M. 5 months ago on Google • 16 reviews
    Location is great, close to the train station and easy walking to restaurants, cafes and shops. Staff were very friendly and helpful. Light & bright hotel with lovely rooms. Take some earplugs as you can hear the televisions and people in the next rooms.

  • 5/5 Gerrit S. 1 year ago on Google
    Cosy, clean, A/C works and staff are incredibly friendly. Also, the guy who runs the hotel has a big friendly giant of a dog that kids will love.

  • 4/5 Sattam A. 4 months ago on Google
    Loved the place and the staff. The rooms were not modern but rather old and antique. Loved the breakfast room and staff

  • 5/5 Luke M. 7 months ago on Google
    Great hotel and location! Very friendly and helpful staff and the breakfast was pretty good. The wifi is good most of the time but sometimes it cuts out and you have to reconnect and it can take a few minutes.

  • 5/5 Stingray28 H. 3 months ago on Google New
    Great location! Right around the corner from the train station (Santa Maria Novella). The staff is very nice and helpful! "The little American's writer from Pisa Foundation "

  • 4/5 Soph H. 7 months ago on Google
    Great location close to train station and loads of restaurants. Breakfast in the morning (however this starts 7.30am do if you have an early start you will miss this), there s a Happy Hour drinks in the afternoon too in the lobby. I got a single room which was great, enough bench space to organise luggage, bathroom had a lovely rain shower. Only down side was the floor looked like it hadn’t been vacuum.

  • 4/5 Esther C. 4 months ago on Google • 11 reviews
    Great location! It was situated near the duomo and City Hall. The room was fantastic and clean. The beds were comfortable and there was a heater for us to keep warm. The breakfast was normal, nothing special but a little too salty. One staff was nagging at us! There was a happy hour and we drank Fanta, Coke and a Cocktail. :)

  • 5/5 Morten L. 11 months ago on Google
    Good option considering walking distance to central Florence and convenient location near the main train station. Hotel is clean and staff very pleasant. Breakfast was good, too. Option to leave luggage after check-out at no additional cost

  • 5/5 Eric C. 10 months ago on Google
    Very nice hotel, the location is great in close proximity to train station and visiting places. Nice clean and cozy rooms. The staff is extremely friendly, accommodating and very nice. We enjoyed the happy hour in the evening and the awesome breakfast in the morning. We definitely recommend.

  • 5/5 •PuTrI• 1 year ago on Google
    The best stay in Italy and not only Florence. Location is perfect. Near to central station and Duomo. Restaurant everywhere and a Carrefour just down the street. Room comes with kettle (which is rare in Italy). Minibar is daily stock up. Super clean. Smells good and really comfortable. Breakfast is the best. Maria is kind, friendly and emphasize a lot on hygience. She would offer her services voluntarily with a smile. A perfect stay.

  • 5/5 alice r. 1 year ago on Google
    The place is cozy and very well decorated. Rooms are quiet and welcoming. The personnel is helpful and very well mannered in a smiling Italian way. I would recommend for anyone as the prices are very fair for the high quality service you receive here

  • 5/5 Rachelle V. 2 years ago on Google
    You feel like family when you stay here. Not only is the staff friendly and helpful but their dog is their to say hello. As someone who works in the Veterinary field to see a family loved animal was heartwarming. I can't wait to book again!

  • 5/5 jackie l. 1 year ago on Google
    The service was always friendly and we were made to feel right at home. The room was spotless and the hotel is in walking distance of all the areas in Florence. We will definitely be back! Definitely recommended

  • 5/5 Beatrice R. 1 year ago on Google
    Booked this hotel at the last minute and didn't know what to expect. It turns out that everyone there is very nice and helpful. It's very clean and well isolated from external noises. Breakfast is decent, and the location is v good (at night, it's not the safest area -near the train station-). Only improvement would be to block the light in the bedrooms at night (a lot if light comes in from the corridor). The doors are a couple of cm above the floor. Otherwuse, it's really a good choice and it has AC! PS it's also pup friendly 🐶

  • 4/5 Lilia Hadj S. 1 year ago on Google
    Hotel is beautiful, has a very special atmosphere and people working there are lovely and always helpful. Localisation amazing, right next to train station. Room was clean, with air con and perfect for a solo traveller. One star less for one of the housekeepers who misplaced my photo and instead of taking care of it straight away she waited until I noticed. Other housekeepers though very helpful and they managed to get photo under the cupboard. I really recommend this hotel!

  • 5/5 Lavinia P. 1 year ago on Google
    We had a great stay at this hotel. Well located at walking distance to all sites, daily cleaning, attentive staff. The breakfast was very good and a nice touch was the hand made cappuccino prepared on request. Yes, the sound proof is not perfect but this is very common in hotels.

  • 5/5 Gabe 4 years ago on Google
    Great location. Right next to main station. Very clean. Housekeeping does a great job everyday! Importantly during the warmer months, there is A/C! Breakfast is AMAZING and there is enough to eat! The local hot pastries were my favourite. All the staff are super friendly, from reception, breakfast ladies, coffee lady, bar to housekeeping! Everyone always had a smile! Thanks so much for a lovely stay in Florence. This is a super local hotel! Highly Recommended!

  • 5/5 Lorraine M. 4 years ago on Google
    The hotel was very clean and relaxed atmosphere, bedroom was comfortable. Well positioned hotel central to all attractions. The staff were friendly and helpful. Particularly enjoyed the breakfast as great selection of good quality food and very fresh. Also during the day tea and coffee facilities, water or juices and cake which was most welcome available in the reception area. Highly recommend this very nice hotel.

  • 5/5 Katja H. 2 years ago on Google
    Very nice staff. Clean room and lovely breakfast. Recommended.

  • 5/5 Stina S. 2 years ago on Google
    Lovely place with walkable access to cafes, museums, train station, restaurants and the city center. Great rooms with air conditioning and nice bathrooms. Staff was friendly and nice to us. Definitely recommend it. // Stina 🇸🇪

  • 5/5 Den M. 2 years ago on Google
    Great hotel with great service, had a comfortable room with climate control, fresh towels and sheets every day, friendly staff, good breakfasts. For this price it's an absolute steal.

  • 5/5 Giada G. 2 years ago on Google
    The hotel is very close to the city center and the room was pretty big compared to other rooms in Florence. For breakfast there were many options available, and the receptionists were always super kind and nice! Definitely recommended.

  • 5/5 Kay W. 2 years ago on Google
    Very nice clean hotel. Good breakfast. Friendly helpful staff. Close to the coty center and train station.


Call +39 331 350 4049 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Pet-friendly
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Parking
    • ✗ Pool
    • ✗ Business center
    • ✗ Restaurant
    • ✗ Airport shuttle
    • ✗ Fitness center

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