Garage Michelangelo image

Garage Michelangelo

Bar Electric vehicle charging station Car wash Parking garage Public parking space Valet parking service

😠 We were robbed at this garage, skip at all times!!!!!!!!!!! We left the car and keys as they asked and we’ve realized they stole all the money we left at the cockpit for gas. They are such burglars… of course, they have a sign when you enter the garage stating that they are not responsible for the s... People often mention garage, parking, staff, service, Florence, cars, park, left, rental, location,


Address

Via Ricasoli, 28/A, 50122 Firenze FI, Italy

Website

www.firparking.com

Contact

+39 055 239 9126

Rating on Google Maps

4.00 (364 reviews)

Open on Google Maps

Working Hours

  • Friday: 7:30 am to 12 pm
  • Saturday: 7:30 am to 12 pm
  • Sunday: 7:30 am to 12 pm
  • Monday: 7:30 am to 12 pm
  • Tuesday: 7:30 am to 12 pm
  • Wednesday: 7:30 am to 12 pm
  • Thursday: 7:30 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: garage (13) parking (12) staff (10) service (9) Florence (8) cars (7) park (7) left (6) rental (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alberto 1 year ago on Google • 34 reviews
    We were robbed at this garage, skip at all times!!!!!!!!!!! We left the car and keys as they asked and we’ve realized they stole all the money we left at the cockpit for gas. They are such burglars… of course, they have a sign when you enter the garage stating that they are not responsible for the stolen items… super convenient for them. Of course, never again
    6 people found this review helpful 👍

  • 5/5 mark K. 3 years ago on Google
    We parked our rental car from 06/30 - 07/03, the location is 1 1/2 block away from Duomo which is very close. I have to HIGHLY recommend this location and the Staff. My rental car ran out of "Ad Blue" which is a additive for diesel ( coming from US we have no idea about this )on the day that we were departing the rental car would NOT start because it was out of "Ad blue". Andrea, the Manager and the staff spent over 2 hours arguing on behalf of me with my car rental on how to resolve this issue. In the end a parking staff member went and purchase the "ad blue" so we can travel back to Rome to catch our flight. I would Highly recommend this parking spot because they went beyond their protocol to HELP their customer. My car rental agency was NOT helpful at all...... told me to wait 3 hours after I waited 2 hours. ( Sicily by car ) do not rent from this company, Horrible customer service, they did NOT check to see if the rental car had enough Ad Blue before they gave me the keys.....
    4 people found this review helpful 👍

  • 5/5 Gianrita C. 2 years ago on Google • 139 reviews
    Excellent service . As cars are not kept on site they request a 2 hour window to fetch your car I called them the day before asked fir my car at 10am…and Car ready when I requested it! Friendly .. watched them park other cars and they take great care . 5 minute walk from our accommodation Excellent! Highly recommend it
    2 people found this review helpful 👍

  • 5/5 Kaiser S. 10 months ago on Google • 364 reviews
    Staff was fast, efficient, and friendly. No issues and they quickly retrieved our car when we're ready for pick up. Rates are comparable with other garages in the area for hourly and overnight parking. The location is a bit difficult to get into with the pedestrians however

  • 5/5 Susana De F. 2 years ago on Google • 107 reviews
    Nice staff. Very helpful. 2 minutes walking to Duomo and the heart of Florence. I choose the garage Michelangelo for my stay in Florence and it was the best choice. You give them your car key and the staff parks the car which is great because the garage is narrow. 25€/day it's a very reasonable price for Florence.
    2 people found this review helpful 👍

  • 4/5 Marcus L. 2 years ago on Google
    Very tight for big cars. Nevertheless the staff is very competent and friendly. Felt very safe with them. They can register your car for the Zone Traffic Limited.
    2 people found this review helpful 👍

  • 1/5 michel b. 4 years ago on Google
    They damaged my car and did not take responsibility. The parking attendent who parked my car told me to leave the key inside the car as they would park the car at another location during the day and return it to me at the drop off location at an agreed time in the evening. That person spoke decent English. My car did not have a single scratch on the paint when I dropped it off. When I collected it in the evening I noticed a scratch on the front bumper and left wing that was fresh, the paint was still on it. I complained to a parking attendent who was rude and did not speak any English (they speak English and are very polite when they collect the car but suddenly speak only Italian when issues arise) and tried to convince me that the scratch was on the car when I dropped it off, which is pure nonsense. That person was not professional at all and was losing his temper when trying to convince me that the scratch was not fresh... I immediately filed a written complaint with the parking and emailed the head office to ask for their insurance company details and video review as well as the names of the attendants who moved my car. 3 weeks down the line and I am still waiting for this information, except for the insurance company details which they were prompt to provide (on a side note, I contacted this insurance company but did not get any reply in the last 2 weeks...) I find it appalling that the parking head office did not yet provide a conclusion of the review of the video footage as I would expect that it would easily demonstrate that my car was not scratched when it entered their premises and clearly show in which circumstances my car was damaged. It ruined our evening in Florence and I feel frustrated that they still did not take responsibility for the damage to my car caused by their professional mistake. For €36 they they charged me for the day I am sure that there is better service elsewhere.
    2 people found this review helpful 👍

  • 1/5 Simeon F. 9 months ago on Google • 11 reviews
    Left the car at the garage and the first thing they do is hit the door against the wall. With quite some swing… not sure how this car will leave the garage. But for sure they don’t care about the cars of their clients. Better choose another garage.
    1 person found this review helpful 👍

  • 5/5 Ismoyo H. 9 months ago on Google • 129 reviews
    At first we plan to park there just about 3 to 4 hours but we change our plan and park there for 24 hours. Im not talking about the price but I have to take my bag from the car and when we get back to the garage, they quite mad because our car was deep inside tgeir garage and the procedure was only staff can go inside the garage. So its not their fault they was mad at me (sorry guys). About the price, they have a competing price and if you happend to go on weekend, it will be more busier than usual.

  • 5/5 David B. 3 years ago on Google
    The five stars are for the staff - especially Leopoldo - really super friendly and calm - really nice guy . Look - yes it's expensive .... Florence is small & highly touristed but here you can leave your car bang in the centre (something worthwhile when it's 38C outside in the summer and you don't fancy walking around in that heat because you wanted to save €5 or €10 euros leaving the car a 15 minute walk away ... something to consider for everyone , especially if you have small kids or elderly relatives with you . Also , it's essentially a valet parking service - they park it for you (& bring it out for you when you come back ) & you don't need to worry about someone breaking in or your car being like a sauna when you return . Leopoldo explained that you can reserve a place online and it works out a bit cheaper (remember it's a small car park so best to book ) by doing it that way . Anyway - expensive , yes but great staff & super convenient . Thanks Leopoldo - I'll book online next time !
    1 person found this review helpful 👍

  • 5/5 Maarten van V. 10 months ago on Google • 45 reviews
    Excellent and hassle free service and they took good care of our car. They park the cars in another location for you and then have it ready for you as per planned pick up.

  • 5/5 Laura K. 10 months ago on Google • 6 reviews
    The workers are experts at navigating the tight spaces in the parkade and are super helpful when arriving and leaving. Would definitely recommend for parking when staying in downtown Florence!

  • 1/5 Ole F. 5 months ago on Google • 4 reviews
    Bad drivers. At first we thought it would be a luxurious service to have an employee drive our car into a parking lot, but it turns out that the service is not even close to good. We got our car back with scratches on the rear left fender and no corners could be seen properly on the cameras they gave us to check. What I mean by that is their security of the cars is just as bad as the service. In addition, the staff drives at an inappropriate speed in this small and narrow space, so it's no wonder that a car is dragged along a wall there. I am very outraged and upset!!!!

  • 5/5 Sean M. 1 year ago on Google
    Last week, we used Garage Michelangelo on two separate occasions while touring around Florence. The attendants and desk representatives were extremely courteous, professional, and dedicated. Parking here helped us maximize our sightseeing while eliminating the stress of traveling in/around a busy city. We strongly recommend using Garage Michelangelo if you are visiting Florence by car for the day. Sincerely, The McIntyre Family

  • 5/5 Hana C. 2 years ago on Google
    Very centrally located garages, just 200m from the Cathedral. A little tricky to drive to, through narrow streets, but grwat starting point when you teavel with kids. Paid €32 for over 5 hrs- might seem high, but for no hassle parking we were happy to pay. Friendly staff too.

  • 5/5 Eszter K. 1 month ago on Google • 1 review New
    We left our car for three nights there and we had to leave the keys in te garage. As others write, cars that are left for nights are taken to an other garage outside of the town. In our case, everything was perfect. Totally reliable and fair parking service! I highly recommend the garage Michelangelo!


Call +39 055 239 9126 Open on Google Maps

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