Probably one of my most favorite places I've ever stayed. I felt like I was back in time with white linen breakfast tables, impeccable service, and tea time every afternoon. I was truly in heaven. The room was gorgeous and all in a palace steeped in history. Everyone there is so kind and welcoming. Niccolini, the owner is a wonderful woman! Always had a welcoming word. Linda was my favorite! She had such a high level of service every breakfast time... It made us feel very spoiled. The location is divine! Right in the centre but somehow quiet at night.

I wanted to move in. I was in Florence and was debating about actually site seeing or staying in the room. The rooms are gorgeous. The sitting area for coffees and drinks…so elegant. The staff is super helpful. Rooms spotless and all sorts of extra things they’ve thought of to make the room more comfy and provide you with some bathroom necessities. The breakfast was hardy and lots to pick from. However, I don’t think any of the pastries or cakes are homemade. At least I don’t think so. But this hotel is a real treat!

Overall it was a decent place. Our two biggest issues were how small the room was and the odor in the bathroom. The bathroom smelled weird and seemed to get worse. Unfortunately we could always leave the window open due to bugs or weather. The wifi wasn't the best but we got by. The service however was amazing!! They gave great recommendations and were so kind. Breakfast there was great! As well as the food from room service! The location was handy. Easy to walk basically everywhere. We even walked from the train station to the hotel.

The Palazzo nicollini has to be the best hotel my family and I have ever stayed at. We were in the Altana on the 3rd floor & it’s worth every penny. It’s centrally located beside the Duomo & near all local eateries (one literally below on ground floor) There’s complimentary waters provided, both still and sparkling. The only complaint I have is the lack of options for the breakfast menu & they don’t offer stroller rent. But all small things. 10/10. We will be back!

Beautiful historic building with portraits of past generations of the Niccolini family scattered around the corridors. The Altana suite gives you the most close-up possible view of the Duomo you can imagine, consider it for a once in a lifetime experience. The included breakfast has something for everyone. The location puts you in easy walking distance of most of the sights of this beautiful city. The staff are all courteous and helpful. While the price may look scary, when you stay at Palazzo Niccolini you get what you pay for.

The only reason we are giving this two stars is because of the great location and one....yes one staff member who was polite and accommodating (young woman in charge of breakfast). We arrived and the tiny elevator was not working. We had to walk up two flights of stairs to get someone to help us with luggage. The room has bedspreads and not clean white linens. Extra blankets were provided that has not been washed. The shower was so small that you can not stand in it and wash your hair without hitting your elbows. Most of all, the woman at the front desk hardly acknowledged our presence and was not helpful in any way. Did not have basic knowledge that any typical concierge or front desk person would have. Terrible view, staff did not act happy, just the tip of iceberg....simply sorry we did not stay somewhere that meets the true requirements for a 4.5-star hotel with the same price tag.

We had a change in travel plans. Called around and found availability at this location for one night. We were so sad that it was only one night. It was amazing. The location was amazing. The service was incredible but the history of the property is the best part. Don’t hang your wet towels on 17th century furniture in your room. That’s not a request we’ve come across in our travels. Breakfast, the honor bar, and the experience were all 5*

Wow. What an experience. We got the "Royal" suite, and Floor 2, which is directly across from the Duomo! Massive space, murals on the walls, 16 foot (?) ceilings. Wow!

This was our first stop in Italy for our Honeymoon. This hotel and room is beautiful, the staff is amazing, and the view we had from our room of the duomo was out of a painting. Our time in Florence was short, but it left an amazing impression and this hotel was a big part of that to us.

We had the best stay here! The room was quaint and comfortable with adorable Florentine decor. The breakfast each morning was delicious and the staff was so friendly and accommodating. Great location as well. I hope to find ourselves back in Florence one day and stay here again!

Altana Suite is on the 3rd floor, right beside the elevator then some narrow steps up to the bright high-ceiling living room with the jacuzzi up & behind, all facing the spectacular Duomo which is lit all night! You literally cannot get any closer. Windows on all three sides offer beautiful views, also of layers of red terracotta-tiled rooftops & mountains in the background. The bedroom is separated by curtains & surprisingly quiet and cosy like a cottage. And yes, soaking in the jacuzzi looking right at the Duomo is as magical as you'd imagine. There are individual temperature controls/vents for separate areas and most of the windows open, which is good 'cause a hot bath will fog them up if closed, blocking the view. Royal Suite is on the 2nd floor, same as reception and breakfast. It's massive with original 18th century frescoes (above the bed & on the living room walls/ceiling) - can see the Duomo in all rooms although obviously from a lower angle. Honestly it feels like being in a museum display... probably what it feels like to sleep in a palace. The bed's really comfortable as well. The highlight for me is definitely the beautiful marble bathroom, all colors mirroring the Duomo - absolutely like a dream to be in a clawfoot tub right next to such magnificence. Rooms have radiators and double windows with curtains that shouldn't be opened except for the one in the bathroom. For a couple waking up at different times, you can't hear your partner in the other room at all. The whole property is surreal, like stepping back in time - so uniquely special, from the lovely breakfast room to the giant gate. Cannot recommend either suite enough for a special occasion, especially during low season when it's not that cold out but not crowded and cheaper! There's some scaffolding at the moment but nothing major to block your view. It's one of those once-in-a-lifetime experiences you'll never forget. Fixed taxi rate from the airport is €25, taking just 20 minutes with no traffic. Walking distance to everything - apart from the main sights like the Uffizi, Michelangelo's David at the Accademia, up the Dome + Bell Tower for sunset, our favorites are Bargello's sculptures, Cappelle Medicee's impressive multicolor marble work, L’Antico Trippaio's lampredotto sandwich truck, Gilli's treats, and Babae's wine window. Our universal adaptor seems to only plug into the bathroom outlet and not the other sockets in either room but luckily we brought our own power strip.

We thoroughly enjoyed our stay! Fantastic location, staff, and enormous rooms! Definitely would want to come back and stay!

Such a beautiful place!! It’s a 1400’s palace with only maybe 12 rooms with views of the duomo. Our first night we had a gigantic room that was beautiful but did not have any views which I thought we had booked. The person helping us was so helpful and worked out that we could move to another room the next day that had a view which turned out to be the royal suite at no extra cost!! Both rooms were very comfortable but oh my god the royal suite was amazing!! I felt like a vampire living in royalty! Ha! Comfy bed with beautiful ceiling art, fantastic living room with the best views of the Duomo! The breakfast room was so elegant with plenty of healthy options to chose from. We would enjoy a glass of wine downstairs before the entrance while meeting other guests. Or maybe soak in the giant claw foot tubs in the bathroom. Front desk was very helpful in booking a rooftop bar and restaurants and a private car to the airport on our last day. This place was likely the most unique place we stayed during our 5 weeks of travel and we stayed in a castle and another palace! This place takes you back in time!! And is only 30 steps from the Duomo! I wish I remembered the woman’s name that was so helpful but she had an eye injury during our stay if that helps management give her props!! She was so helpful and sweet!! Sadly my only pictures of the royal suite is a very long video of it which won’t fit but I’ve added the other room and breakfast area which are all still fantastic!

A beautiful stay in a beautiful city. Easy location. Great service, Maura, was very helpful. The few other staff members were also very pleasant and helpful with a smile. A good breakfast. Our room was beautiful and well air conditioned, considering it was +39C outside, it felt like an oasis to return to our room from a day of exploring a beautiful city of Florence. Need to remember that it is not a new building but the historic patina is very charming. An overall very enjoyable few nights stay in a historic place.

If you're into mansions and old style elegant european architecture u will fall in love with this place. It used to be a very beautiful mansion which has been upgraded to a hotel. Literally the best hotel I've ever been at in my whole life!!! Fresco ceiling in our suite as well as the walls in the dining room together with a very pleasant breakfast, nice environment and super friendly staff takes the hotel experience to a whole different level. They even gave us keys so that after a certain time we had to unlock the big enterance door feeling as if it's our own place of residence!!!!!!! I'm not into visiting a town twice but definitely will go to florence again just so that i can stay in this place again!!!!!

We LOVED this hotel! Beautiful room and very conveniently located. Also the staff was amazing - so helpful with all of our requests. Also a great breakfast in an elegant setting.

The pictures of the rooms/suites were beautiful on the Palazzo Niccolini website, but after we checked in we realized that the accommodations and the entire property is fabulous! Without exaggerating, everything is much, much better than what the pictures depict. Every aspect of our stay far surpasses any other property I have stayed in. Mrs. Niccolini was very attentive and gracious, and the palace offers every imaginable service. The staff as well is amazing, and all while making us and all the guest feel special and welcomed. Almost everything life is relative, so please consider my reasoning; I HAVE BEEN FLYING FOR THE LARGEST AIRLINE IN THE WORLD FOR 42 YEARS AS FLIGHT CREW. 41 of those years on international flights all over Europe, Central and South America, Asia, etc. I highly recommend the Palazzo Niccolini al Duomo!

5 stars! Magical hotel. You feel as if you have been transported back in time and staying in a museum with the beautiful frescos and historical decor. We stayed in the Royal Suite and the accommodations were stunning. The adjoining sitting room and the bathroom was also very spacious with large bathtub. Every window in our room offered unobstructed views of the Duomo and you felt as though you could reach out and touch the dome as it was that close. The breakfast selection was excellent. The location is central and everything is within walking distance in Florence from this hotel.

Felt like elegant home away from home. Doesn't have a hotel feel yet desk staff was available, friendly and always helpful. Quiet spacious rooms. Very comfortable.

Beautiful palace - like a museum, rather than a hotel. Very cool, and perfect location. We stayed in the Altana suite - incredible views. This is an old, 15th century palace. Meaning, you get stunning historic architecture, but a very old small bathroom, appliances, bedroom, etc. The room was a little dusty, toilet made noises, and bed and sofa were uncomfortable. But all in all, a great experience.