Dr Stephen Kerr, Medical Service image

Dr Stephen Kerr, Medical Service

Medical clinic Doctor Family practice physician General practitioner

One of the Top rated Doctors in Florence


Address

Piazza del Mercato Nuovo, 1, 50123 Firenze FI, Italy

Website

www.dr-kerr.com

Contact

+39 335 836 1682

Rating on Google Maps

4.80 (66 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 AM to 5 PM
  • Friday: 9:30 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:30 AM to 5 PM
  • Tuesday: 9:30 AM to 5 PM
  • Wednesday: 9:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Kerr (50) doctor (27) Florence (22) office (17) recommend (17) English (16) time (12) professional (12) kind (12) test (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah M. 2 years ago on Google
    With a sudden tightening of Covid restrictions in December, I had to arrange a same day lateral flow test for one of my clients in order that they could catch their flight back to the UK as planned. Dr Kerr was incredibly accommodating and very kindly stayed late at his office to administer the test and email to us the fit-to-fly certificate we needed. I am so grateful to have discovered this charming doctor, centrally located right by the Ponte Vecchio - I can’t recommend highly enough.
    3 people found this review helpful 👍

  • 5/5 Julius Yao A. 5 years ago on Google
    He is very helpful and understanding. I Highly recommend him
    3 people found this review helpful 👍

  • 5/5 Renee G. 5 years ago on Google
    Grateful for Dr. Kerr and his fantastic set up to allow walk-in tourists to see an English speaking doctor in no time flat, without an appointment. Came down with what I thought was a UTI and he was able to very quickly do an in-office test that came back negative, but then wrote a prescription for Cipro and recommended sending a sample for culture (and gave incredibly easy, detailed instructions to do so). I did that the next morning, waited 3 days to get the results. They came via email directly to me, I forwarded them to him (per his instructions) where he let me know my UTI culture came back positive and that I could pick up and start the antibiotics (even though we had since left Florence for Siena). Long story short (too late) - this was a better, smoother experience than almost all others I've had at home in the U.S. Thank you, Dr. Kerr and staff!
    2 people found this review helpful 👍

  • 5/5 Amelie N. 2 years ago on Google
    Dr. Stephen Kerr helped me get all my medicines, and I highly recommend him! He spoke great English and went to school in London!
    2 people found this review helpful 👍

  • 5/5 Jessie W. 2 years ago on Google
    Excellent service. Super professional and kind. Dr. Kerr responded to my request for an appointment immediately and was able to take care of my issue on the spot.
    2 people found this review helpful 👍

  • 5/5 Hal Z. 3 years ago on Google
    Absolutely fantastic. Great service, great expertise, great attitude, great quality. Agree with others, simply a god-send for expats here for non-Italophones. Always ready to give excellent medical support to folks in need short or long term. Can't recommend enough.
    2 people found this review helpful 👍

  • 5/5 Semmikozod H. 2 years ago on Google
    This man is simply amazing. He saved my holiday - I can't thank him enough. Saw me without an appointment, extremely professional, friendly, efficient. If you need an English speaking doctor in Florence, don't hesitate to contact him.
    2 people found this review helpful 👍

  • 5/5 taylor b. 4 years ago on Google
    I am currently traveling around in Europe and i got really sick over night. Cold sweats, fever and a sore swollen throat. I googled doctors in Florence that take travelers. Dr Kerr popped up first. I called the number and told home my symptoms. He told me to come in ASAP. I was so happy he was very friendly and i couldn’t have had a better visit. So thankful i found him. I was very nervous he would charge me hidden fees. It was $75 in and out of the door. Just like he quoted me on the phone. Plus my prescription which i got right down stairs so easy! Thank you
    2 people found this review helpful 👍

  • 5/5 Josie B. 4 years ago on Google
    I had been sick for 3 days during my travels, and when we arrived in Florence, we called Dr. Kerr’s number found in our Rick Steves guide book. Dr. Kerr said to come right away and was able to see me when I arrived to his office. It was such a relief to communicate with an English-speaking doctor specializing in treating tourists. He was so kind and answered all my questions. The fees are straightforward on his website and are very reasonable. I was able to get my prescriptions filled at the pharmacy in the same building, and end to end the visit and getting my medications took at most an hour. If only health care was this easy back in the states. Thank you so much, Dr. Kerr!
    2 people found this review helpful 👍

  • 5/5 Gavin W. 11 months ago on Google • 419 reviews
    Dr Kerr is an English speaking Doctor. Very kind and considerate. He looks after tourists and locals. He found time to book me in, even though his day was booked out. Thankyou and I'm now on the mend. His office is In the centre of florence, upstairs on the 4th floor and there is a chemist underneath. Just check opening times. I emailed ahead and had a very fast reply. Highly recommended.

  • 5/5 E. S. 4 years ago on Google • 8 reviews
    If you’re a foreign student (or anyone, really) who needs fast and efficient treatment, Dr Kerr is exactly who you are looking for! He answers phone calls almost immediately and is usually able to fix a same-day appointment even during busy seasons. I’ve been dealing with a severe cold that didn’t want to go away for quite some time. However, I started feeling miles better after the first day antibiotics doctor prescribed me, and my dry cough was gone in no time as well as other symptoms. Dr Kerr is very polite, friendly and understanding. He’s a true professional and good at his job. 100000/10, highly recommended!
    1 person found this review helpful 👍

  • 5/5 Jared K. 2 months ago on Google • 5 reviews New
    Highly recommend Dr Kerr. I'm an American traveling abroad and I was lucky to find such a great doctor. He was extremely helpful, communicative and thorough. Thank you Dr Kerr.
    1 person found this review helpful 👍

  • 5/5 Crystal C. 2 years ago on Google • 4 reviews
    We had a medical issue come up during our Florence travels and found Dr. Kerr’s office recommended by the US Embassy. He was able to see us right away and provided kind, patient, and quick service. He explained everything in thorough detail, including how to fill medications at the pharmacy downstairs. From entering the office to getting our medications, the total time took less than 45 minutes. The total cost was also very affordable, around 70 euro. His receptionist was very kind and pleasant as well. Definitely recommend Dr. Kerr’s office for any English-speaking travelers or expats!
    1 person found this review helpful 👍

  • 5/5 Akshita A. 5 years ago on Google
    Doctor is extremely kind and humble. I would highly recommend him. if you are looking for a nice English speaking doctor in Florence I will say visit Dr. Kerr :D
    1 person found this review helpful 👍

  • 5/5 Radha D. 4 years ago on Google
    Dr Kerr is very professional and friendly and great English. I was down with fever and chills for 4 days. He gave antibiotics and I started feeling better almost immediately. Unlike the antibiotics I have taken previously ( which make me always dull and lethargic), the medicine Dr Kerr prescribed rather got my energy up. So glad to have found him timely so that I could enjoy the rest of my Europe trip :D Thanks Dr. Kerr!
    1 person found this review helpful 👍

  • 5/5 Julie B. 4 years ago on Google
    I called Dr Kerr at 8.15 one morning, having been in excruciating pain from a suspected trapped nerve. An hour later I was seeing him in his office. He was able to provide me with a prescription for pain killers which got me through the rest of our holiday. He also gave me a referral to a physio in the same building, should I need it (the pain killers helped enough that I didn't). His office is very centrally located and he is clearly used to seeing holidaymakers within as short a time as possible. If you need an English-speaking doctor while in Florence, do not hesitate to give him a call.
    1 person found this review helpful 👍

  • 5/5 scott h. 4 years ago on Google
    Dr Kerr was a godsend during our trip to Florence when wife came down with a bad sore throat. He was quick to see us on extreme short notice, very friendly, informative, and within an hour we had our prescription filled downstairs and were on our way. For 75 euro you get peace of mind, an English doctor, and an efficient experience so you’re back on your feet during your precious vacation time. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Lucas M. 4 years ago on Google
    Dr. Steve Kerr was amazing- he saw me quickly, didn't make me wait long in the office, and diagnosed my condition perfectly. I would definitely recommend him to anyone who needs a good doctor in Florence, especially if you are looking for an english friendly office.
    1 person found this review helpful 👍

  • 5/5 Alisa M. 4 years ago on Google
    Really grateful to have found Dr.Kerr in Florence! Highly recommend him. Very professional, kind , thorough and so helpful!
    1 person found this review helpful 👍

  • 5/5 Keith P. 5 years ago on Google
    Just saw Dr. Kerr, for a problem my wife has struggled with for 3 weeks and 3 drs visits at home with no result. He took one look and organised a specialist referral straight away. He was very professional and very personable. So will recimreco him to anyone needing medical help in Florence.
    1 person found this review helpful 👍

  • 5/5 Meagan T. 5 years ago on Google
    Dr Kerr was able to see me within an hour of my call. He was very knowledgeable and was an amazing first step to help find me the expertise and treatment I needed. While my eye condition was beyond his expertise he was able to call in a favour to get me an appointment with an opthamologist the next morning and provided me with information on eye emergency services at Careggi University Hospital if my condition worsened. I definitely would recommend Dr. Kerr .
    1 person found this review helpful 👍

  • 5/5 Sara H. 5 years ago on Google
    So great to find a doctor who receives tourists and is English. Saved our family holiday! Pleasant experience, professional and efficient.
    1 person found this review helpful 👍

  • 5/5 Peg M. 6 years ago on Google
    Dr Kerr was great . He listened carefully, explained my treatment completely and saw me within an hour of my call. I highly recommend him to any English speakers who need a doctor while in Florence. The cost was very reasonable, even without any insurance.
    1 person found this review helpful 👍

  • 5/5 Kris S. 5 years ago on Google
    My daughter woke up sick today and thank the Lord that this doctor was so close. We got in right away and prescriptions filled in the pharmacy at same building. What a blessing!
    1 person found this review helpful 👍

  • 5/5 Wei Xiang T. 5 years ago on Google
    Very convenient location. Dr Kerr was very helpful and welcoming even though the clinic was closing.
    1 person found this review helpful 👍

  • 5/5 perona L. 2 months ago on Google • 29 reviews New
    As soon as I arrived in Italy, I was so sick that I couldn't even move, whether it was the flu or a cold, which almost ruined my long trip, but thanks to Dr Kerr, I recovered in one day and had a pleasant trip to Europe. The doctor was so kind and the medicine he prescribed was so good that I got better quickly. Oh, and the nurse at the desk is also friendly. The cost was about 80,000 won in Korean currency, so it was cheaper than I thought, so it wasn't a big burden. Thank you Dr Kerr❤️ Thanks to you, I survived... (Please make a reservation by phone before visiting the hospital)

  • 5/5 Olivier C. 5 months ago on Google • 25 reviews
    Impressive: contacted by WhatsApp he replied less than 10 minutes later (a public holiday!) and received me in his office the same day. Very friendly and educational.

  • 5/5 Ahmad K. 1 year ago on Google • 7 reviews
    Called my insurer who recommended I visit Dr. Kerr. Everything went perfectly, booked me in the same day, left with a prescription1 hour from calling the Clinic to pharmacy pickup. I'm still stunned by how this whole process went, easy efficient and EXCELLENT quality of care. thank you doctor Kerr 🙏

  • 5/5 Laura D. 4 months ago on Google • 5 reviews
    Dr. Stephen Kerr was kind enough to squeeze me in the same day I called, and thank god!! He was able to prescribe me what I needed, and I quickly filled the prescriptions at the pharmacy just downstairs, right next door. Started feeling much better right away and I’m so glad I was able to see him. If you’re in Florence and looking for a great doctor who also speaks English, he’s your guy. Thank you again!!

  • 5/5 Jodi M. 1 year ago on Google • 4 reviews
    After a visit to A&E in Pisa, I wanted a 2nd opinion from an English speaking and trained doctor to ease my concerns regarding a sore shoulder/arm and a possible lump under my arm. Dr Kerr was extremely accommodating to me regarding the appointment time and I found him to be utterly professional but also friendly and knowledgeable. I highly recommend him, especially for English speaking visitors to Florence but I noted he is also fluent in Italian! Thank you for your help and kindness.

  • 5/5 Rick O. 5 years ago on Google
    Great to find Dr. Kerr while travelling and in need of care.

  • 5/5 Olaf B. 2 years ago on Google
    Don't have enough words. Far away from home, I felt secure and treated with care and respect. Very helpful, highly recommended.

  • 5/5 Richard B. 5 years ago on Google
    Excellent doctor and highly recommended if you need medical care in Florence.

  • 5/5 Bruno de J. 5 years ago on Google
    Appointments for same day. Great doctor.

  • 5/5 A C. 5 months ago on Google
    If you’re at all uncomfortable going to a doctor that may not speak English, don’t risk, set your mind at ease, and go to British Dr. Kerr for a reassuring, trustworthy, and friendly service. It couldn’t be easier. Send him a message, and you’re good to go.

  • 5/5 khashayar y. 11 months ago on Google
    Fabulous and knowledgeable Doctor. Absolutely the best physician in Florence. The office is perfectly located for patients

  • 5/5 Emily F. 6 years ago on Google
    British doctor and able to assist those who are students or traveling. Took me in right before closing and was able to advise us on how to get treatment for what could have been a serious issue.

  • 5/5 Allie O. 1 year ago on Google
    Dr Kerr was incredibly helpful and kind while my partner was sick in Florence. His office is easy to find, the front desk is very helpful, and all the medicine we needed was picked up directly next door. He saw us the same day we asked to come as well. Highly recommend!

  • 5/5 Jessica G. 2 years ago on Google
    Dr. Kerr very kindly fit me into his busy schedule for a last minute antigen test so that I could travel back to the USA the next day. He was extremely courteous and I feel so fortunate to have been able to go to him rather than to have to struggle with an overburdened pharmacy or Red Cross in order to get the test. Thank you.

  • 5/5 jonathan m. 6 years ago on Google
    Dr Kerr was great and helped me very much during my travels. Highly recommend

  • 5/5 Tim K. 2 years ago on Google
    Dr Kerr is amazing! Not only did he answer my WhatsApp message on a Sunday night, but he was able to fit me in for an appointment the following day. Though he fit me in unscheduled, the appointment wasn’t rushed at all. He spent plenty of time explaining my options and he even has a pharmacy right downstairs. Definitely recommend!

  • 5/5 kadet r. 2 years ago on Google
    I saw Dr. Kerr about a hearing impairment, which I hoped could be treated through ear lavage -- a gentle, time-consuming cleaning of the ear cavity of wax. His visual examination of the cavity showed it to be wax free. Other MDs might have proceeded with lavage anyway, or dismissed me to recover a few minutes on their patient schedule. Instead he took time to explain aspects of hearing loss that might apply in my case after considering my answers to questions about the impairment's duration, character and so on. I'm a professor; I appreciate thoughtful, jargon free explanations. He suggested practical options including available specialists, while making me better informed about quality of life issues. Dr. Kerr delivered in spades. And at no charge, beyond the low fee for the Covid test that I also scheduled with him. He is a modest professional who is very impressive.

  • 5/5 Jude Y. 1 year ago on Google
    Great doctor if you are studying abroad or even just here traveling and need to see someone! Got an appointment easily through email and my issue was fixed immediately.

  • 5/5 Alan L. 1 year ago on Google
    Our family was on vacation in Florence, and our son came down with what appeared to be asthma or an allergic reaction. After going to two different ERs, we came across Dr. Kerr, who picked up the phone immediately and we were in his office 30 min later. He correctly diagnosed that there was something else wrong with our son and immediately sent us to a more equipped university hospital. Thank you Dr. Kerr!!!! Without your guidance, our son would not have been put on the quick road to recovery!

  • 5/5 何京海 7 years ago on Google
    (Translated by Google) Very good a doctor. Very friendly. It is difficult to find a hospital, a small facade, and the doorbell is not the fourth floor, it is the first one. (Original) 非常好的一个医生。很友善。就是医院难找,好小的门面,而且门铃不是4楼的,是第一个。

  • 5/5 Karen P. 7 years ago on Google
    Dr Kerr was very welcoming and easily accessible in location. He was professional and welcoming for my 13yr old who was his patient. I would highly recommend him to anyone in medical need

  • 5/5 Vincent T. 8 years ago on Google
    Very patient n helpful English doctor.

  • 5/5 Jodie L. 7 years ago on Google
    I had a great experience with Dr Kerr. I was able to get in for an appointment the same day and he was thorough and courteous throughout. He explained what he was doing and why. When you get sick on the other side of the world from home, it was really reassuring to have such a good experience.

  • 1/5 Davey W. 2 years ago on Google
    0/10 do not recommend. He gave myself and my girlfriend fake covid test results. Handed us both signed and stamped NEGATIVE test results without even swabbing our nose. After he hands you the form he takes a regular Qtip and swabs your nose for show. We were both in and out of his office in literally 9 minutes. Not possible for him to take and process two covid test results in that amount of time. While we were there he also did two other covid tests on some other tourists. Literally just a covid travel test mill. Should be ashamed to call yourself a doctor. Enrichment of your own wallet at the potential health expense of others. We went and got other covid tests after because we needed to be sure we were not getting others sick on our travels home. And to take the cake the test results he gives out look very amateur and I’d be shocked if it would pass a look over by authorities

  • 5/5 Artfront G. 1 year ago on Google • 1 review
    On Tuesday 11/9/22 at 4:30 AM, I woke up with a severe, persistent we cough. I have asthma and thought it needed some professional attention. I did a quick google search and found Dr Kerr's website. I sent an email to his office before 5:00, request an "earliest convenience" appointment. Before 9:00, I had an email asking if 10:45 was acceptable. I got to the office at 10:30 and was in the consulting room with the Dr within 10 minutes. No Nonsense. I was treated as though I was a competent adult. In 10 minutes, I had a diagnosis, 'scripts and directions to a nearby emergency room if I really got into trouble. The medication proved very effective. I received a follow up email. I have never been disappointed in Medical services in Europe but Dr. Kerr was exceptionally effective and efficient. If you get into medical difficulties in Florence; go there

  • 5/5 Vicki T. 6 months ago on Google • 2 reviews
    From one doctor to another - thank you, Dr. Kerr!!! I showed up as a walk in and Dr. Kerr was so gracious - he squeezed me in between patients and was able to refer me to a specialist immediately. He is the epitome of professional and kind. I feel lucky to have met him (even though I had a medical problem!). Thank you, sir!

  • 5/5 Ooi B. 4 months ago on Google • 2 reviews
    Excellent English speaking doctor and highly recommended if you need medical service in Florence . His prescriptions helped me to feel much better just 1 day after the medication so that I am able to continue enjoy my holidays in Florence .

  • 5/5 신희성 2 months ago on Google • 1 review New
    Thank you so much. I was sick during my trip to Florence and had a hard time, but taking pharmacy medicine didn't help, and the correct prescription helped me feel much better in just one day. You are very kind and speak English well.


Call +39 335 836 1682 Open on Google Maps

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