Brilli Pet Boutique image

Brilli Pet Boutique

Pet supply store

😠 I want the business owners to be aware about an unfortunate event that took place at your store today with my very young children. I took my daughter to buy a pet collar for her dog. She spent her own money customizing a dog collar. In the meantime, my 5 year old boy found a small coin that had fall... People often mention store,


Address

Piazza del Mercato Centrale, 24-25 Rosso, 50121 Firenze FI, Italy

Website

www.brillipetboutique.it

Contact

+39 055 282711

Rating on Google Maps

4.40 (97 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 1 pm, 2:30 to 7:30 pm
  • Saturday: 8:30 am to 1 pm, 2:30 to 7:30 pm
  • Sunday: Closed
  • Monday: 8:30 am to 1 pm, 2:30 to 7:30 pm
  • Tuesday: 8:30 am to 1 pm, 2:30 to 7:30 pm
  • Wednesday: 8:30 am to 1 pm, 2:30 to 7:30 pm
  • Thursday: 8:30 am to 1 pm, 2:30 to 7:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Nero L. 2 years ago on Google
    (Translated by Google) I bought a dwarf rabbit only to find out from the vet that: -it was younger than the age they told me at the shop (there is a minimum age to be able to sell it) - they told me to give him rodent food when it's really not good for him -they sold me a tiny cage saying it was fine. After three months the rabbit grew up and I had to buy a new one All in all, the staff are nice but judging from what they told me I have my doubts that they don't treat animals as mere merchandise. In general, there are a lot of places where you can adopt rabbits (and other animals). I advise you to listen to them and save those pennies (Original) Ho comprato un coniglio nano per poi scoprire dal veterinario che: -era più piccolo dell'età che mi avevano detto al negozio (c'è un'età minima per poterlo vendere) -mi hanno detto di dargli il mangime per roditori quando in realtà non gli fa bene -mi hanno venduto una gabbia minuscola dicendo che andava bene. Dopo tre mesi il coniglio è cresciuto e ho dovuto comprarne una nuova Tirando le somme, lo staff è gentile ma a giudicare da quel che mi hanno detto ho i miei dubbi che non trattino gli animali come pura merce. In generale ci sono un sacco di posti dove poter adottare i conigli (e gli altri animali). Vi consiglio di sentirli e di risparmiare quegli spiccioli
    2 people found this review helpful 👍

  • 4/5 Sarah M. 2 years ago on Google • 453 reviews
    A good pet store. I was able to buy various items for my puppy while I travelled through Florence.

  • 5/5 Firenze R. 3 years ago on Google
    T O P !
    1 person found this review helpful 👍

  • 4/5 Antonio L. 2 years ago on Google
    (Translated by Google) A shop that has been in operation for almost 50 years, run by the Brilli family, parents plus their two children, who are also smart. It has always been a safe taccasana for the friends of the animals in the neighborhood and is now also appreciated by passing guests. Specialists also in custom dog collars. Reliability, experience and low prices, a rare thing. (Original) Negozio attivo da quasi 50 anni, gestito dalla famiglia Brilli, genitori più i due figli, in gamba anche loro. È sempre stato un sicuro taccasana per gli amici degli animali del quartiere ed ormai è apprezzato anche dagli ospiti di passaggio. Specialisti anche in collari per cani personalizzati. Serietà, esperienza e prezzi contenuti, una cosa rara.
    1 person found this review helpful 👍

  • 4/5 Paul D. 4 years ago on Google • 234 reviews
    Dog supplies are extraordinary, particularly order made engraved leashes. There's also lots of supplies for cats, birds, and fish. Small store which gets the job done. Right in the middle of Firenze.

  • 5/5 Sandy S. 1 year ago on Google • 60 reviews
    This place is great! We were looking for the Royal Canin brand while traveling because that's the brand my dog eats and they had a lot here! And they had these amazing rabbit treats that my dog is now obsessed with. :)

  • 5/5 april h. 1 year ago on Google • 55 reviews
    Super selection of food and treats for dogs. They also nicely groomed my papillon and chihuahua. Very nice staff.

  • 5/5 Marilis P. 4 months ago on Google • 13 reviews
    Great pet store where all your pet’s needs can be met. It’s a family run business and everyone here is super nice and helpful. I get my dog’s food here and I also get him groomed here. Leonardo always does a fantastic job! They also have pet treats, toys, clothes, carriers, etc., along with leather collars, harnesses, and leashes that they can customize for you. I highly recommend this business!

  • 5/5 Ashton M. 3 months ago on Google • 10 reviews New
    I recently bought my dogs collars from my trip to Italy. They are so gorgeous! They look amazing and are fantastic quality. This is a must-have for all paw-rents!

  • 5/5 Tom O. 4 months ago on Google • 9 reviews
    I purchased a leather harness and strap for my dashund here two years ago, lovely quality still perfect,last month I was back in Florence and purchased a winter coat for my dog ,unfortunately I made a mistake with the sizing and posted it back toBrill pet boutique,requesting a smaller size, The new one arrived a week later fits perfectly,thank you for your excellent customer service , great family business.

  • 5/5 Serena K. 5 months ago on Google • 4 reviews
    A place I always go to. They have a lot of variety in their products, and above all, they are friendly.

  • 5/5 gianrico g. 1 year ago on Google
    (Translated by Google) I bought a beautiful custom collar. Quality, competence and courtesy. I highly recommend it. (Original) Ho acquistato un collare personalizzato bellissimo. Qualità,competenza e cortesia. Lo straconsiglio.

  • 5/5 Antonino M. 1 year ago on Google
    (Translated by Google) Well-stocked shop, friendly staff and very, very cooperative and always well disposed to the advice. (Original) Negozio fornitissimo, personale affabile e molto ma molto collaborativo e sempre ben disposto al consiglio.

  • 5/5 Nara S. 1 year ago on Google
    (Translated by Google) Beautiful and wonderful 😍 (Original) جميل ورائع 😍

  • 5/5 Phoebe M. 1 year ago on Google
    Great range of pet accessories, food and toys

  • 5/5 Serena P. 1 year ago on Google
    (Translated by Google) Very good and very kind. Competent and patient with my little beast. (Original) Bravissimi e gentilissimi. Competenti e pazienti con la mia piccola belva.

  • 5/5 Alberto De L. 1 year ago on Google
    (Translated by Google) Pet shop .... VERY FURNISHED (Original) Negozio per animali....FORNITISSIMO

  • 4/5 Natalia S. 2 years ago on Google
    (Translated by Google) Beautiful shop in the historic center of Florence. A little expensive. A wide selection of handcrafted collars and leashes. Customizable. I advise. (Original) Bellissimo negozio in centro storico di Firenze. Un po caro. Una vasta scelta di collari e guinzagli realizzati artigianalmente. Personalizzabili. Lo consiglio.

  • 5/5 Anna A. 3 years ago on Google
    Very nice and friendly personal. I finally found the perfect jacket for my dog. Thank a lot!

  • 1/5 Jalina C. 9 months ago on Google • 2 reviews
    I want the business owners to be aware about an unfortunate event that took place at your store today with my very young children. I took my daughter to buy a pet collar for her dog. She spent her own money customizing a dog collar. In the meantime, my 5 year old boy found a small coin that had fallen between some of your boxes. My little boy is not a thief, but the old couple (I assume are the owners) made my little boy feel like a thief, and made him give back the coin. I have taught my son to be honest and therefore he handed the coin to the old man at the store. I was proud of his honesty. At that point, (I was unaware of exactly what was happening), my son went to hide in a corner of the store and was very sad, while the old couple talked in Italian about my little boy. I want you know that this is not the proper way to treat honest tourist customers. Your wealthy store is now richer thanks to my daughter’s purchase and the coin that you took away from my son. After we left the store, I spoke to my son. I was so upset to realize what happened. I am not sure who manages this account for the company, but I think it is important for the owners to realize what you did to my poor child. It would have been better to communicate your concerns directly to me in English, instead of behaving the way that you did.
    2 people found this review helpful 👍

  • 5/5 Noura H. 8 months ago on Google • 1 review
    I went there during my vacation, it has a lot of cute pet toys and a good selection of treats, but what I loved the most were the leather goods, and the fact that they can personalize them, I got a beautiful souvenir for my dog 🤩
    1 person found this review helpful 👍


Call +39 055 282711 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store shopping

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