I love petco!! It's so amazing and I love it there! I love the products there and the animal inclusiveness that other stores DON'T have! They have rats,mice,birds,fish,turtles,snakes,trantlichas/spiders,lizards,frogs,ferrets and so many more (I forgot alot of them) but a few flaws is that I don't think that the mice/rats are handled that good with care.. rats have bad resptory systems so they CANNONT be kept in a TANK because it's hard for them to breath but for mice it's fine but I also think they don't play with them that much so if u get a rat or mouse they might not be that social but idk I don't work there and they only have male rats/mice there (at my location) and that's fine but I'm looking for female rats at the moment because I'm getting rats in September so I'm just shopping right now and I arleady have a pet mouse (rats/mouse will be kept in different cages) witch I wish I got 2 but I diddent but after all of this petco is an amazing store! The prices are kinda high 😳 😬 but they have alot of discounts all the time! So it kinda works out! 💪 but anyway the workers are so kind! And very very cute animals so I give this store a 5★★★★★ stars! And the app is also amazing!

The only reason i will give them 1 star is because 1 associate helped me. I bought my daughter an older pet rat that had been returned by a previous customer so he was older. he was covered in feces and smelled so bad we had to bathe him as soon as we got him home. I feel like they could take better care of these pets while they have them. He seemed neglected as far as keeping him and his cage clean.

My wife ordered dog food online for in-store pickup. When she got to the store, the worker put the bag in the car and shut the trunk: it went great. Got home, opened the bag, the food looked different. After further examination, it was the Royal Canin Labrador Retriever and we ordered the Golden Retriever. Simple mistake, the bags look identical, but we DID order the Golden Retriever. Called the store to explain what happened, the store manager said there was nothing he could do. We’ve been buying our dog’s $100 bag of food here for 5 years. Very disappointing.

I always order dog food here which has always been good for us especially the feature to customize when to send it automatically every month which I highly recommend for you use, plus it has discounts, but this delivery definitely has me questioning if they value quality all the way to the finish.

They didn't have much in the way of good black Friday deals on anything that I needed. That was a bit disappointing. But the staff were friendly and helpful as usual.

The cashiers have always been incredible. They are kind, caring people who seem to love their jobs. The grooming manager is full of her own self-pride and cannot provide simple customer service by apologizing for a bad experience. Instead, she tells the customer to go somewhere else if they’re not happy. Steve, the store manager, does not believe every customer experience is individual and unique. Today, when I had a complaint I was told I needed to look at the whole picture of their processes, and not “situationally” at my own experience. The grooming manager instructed her staff member to quit checking us in the computer and let the customer in back of us check in because they had an appointment. I wasn’t expecting us as a walk-in to be taken first to have our dog groomed, but found it very unprofessional to not allow us to be checked in in the order we arrived. I was told that that was their process, because the questions we may have had during check in could impede the grooming appointment in back of us. We were 30 seconds away from being completely checked in. And, apparently the grooming manager is a failed psychic who felt like we would have questions when we did not. When called out for poor customer service, she refused to apologize saying she did nothing wrong. I don’t usually complain, but I’m putting this out there because they simply sucked at doing their jobs as managers today. I’m a manager in healthcare. You always strive to say “yes”, own up to your mistakes (even if they’re not there), and figure out ways to make things better for the customer who contributes a minuscule part to your paycheck.

Be careful of the expiring date! My last purchase was only about 3 months to expire. I found it after a couple weeks since the last bag was still having leftovers… both of my cats refused to eat… definitely won’t buy it if I found it earlier!

I love this place. I always get the grooming packet for my dog. My dog’s stylist is AJ who treats her wonderfully and does a great job. My dog always smells and looks delicious after her the grooming service

Was shopping for Feliway Classic Diffusers. They were available at my local Petco and with a promotion were better price than anyone else when compared online. I ordered them and picked them up same day. It was fast and easy. The diffusers honestly seem to be chilling the cats out. We'll have to see about the random spraying that recently occurred.

I was at petco today to try on a harness with one of my dogs. While there, an employee (I believe the manager) began squealing and reaching for my dog. I stopped him, and gently asked him not to pet my dog. I am a dog trainer and work in vet med. My dog is completely safe in public. He has his CGC along with other titles, trains in advanced obedience, and regularly accompanies me to restaurants and pet stores. This is the dog I hand to novice trainers to learn how to train because he is so smart and forgiving. However, he does not want to be touched by random people. Now, he will not doing anything except walk away, but his boundaries are important to me. To be honest, I don’t even let my super outgoing dogs get pet in public. It’s not good for their training or mindset. Instead of respecting my wishes and moving on, the petco manager proceeded to publicly chew me out, telling me to keep my dog “away from his customers,” on a super tight leash, and that maybe I shouldn’t be there with him. I’ve literally never experienced an issue like this with expressing my dogs boundaries, and certainly not from a professional like this. It was belittling, unnecessary, and completely unprofessional on his part. I attempted to explain that my dog was safe, and had his CGC, but the manager simply repeated his sentiments so I left the store without making a purchase. I will not be returning.

We have used Petco for grooming services for our Golden Retriever and Golden-doodle. The groomers were very kind, caring and knowledgeable. Molly is the best! Brooke is excellent as well! Our goldendoodle always looks amazing and the staff seems to genuinely care about their 4 legged clients. We will continue to use Petco for our grooming services. Also the employees at Petco have always been very pleasant and helpful, and I've witnessed them going above and beyond to help customers save money.

The staff is always friendly and knowledgeable. They call my dog by his name and always give him a treat. They also helped without asking to find the right cat food for my 20 year old cat .

They do a great job cutting my dogs hair. However, they have an app that if you get so many grow means it doesn’t cause you need thing. My dog is 15 years old. I have been bringing him to Petco since he’s been a pup. The app started a few years ago. He gets groomed every 6 to 8 weeks. I have never received a free grooming.

The people here are awesome and helpful. Ad someone who owns an axolotl and in the fish tank hobby and they always got what I need. The people here are very knowledgeable and every time I went in, the fish section looks great. They do a great job!

Carlie has been absolutely amazing with helping us train our new puppy. We love visiting this location for all of Honey's puppy supplies.

Molly groomed Brady and he looks adorable. Very pleased with service and care. Molly was kind, sweet, and patient with Brady and me!

I really like this location and this stuff is super sweet and they have a wide variety of products. They also are happy to honor their online prices which I appreciate.

Love Petco for their supply, but their training services have a lot to be desired. We recently signed up with the dardenne prairie location to have our puppies go through their training program. The trainer Carlie, seems like just another run of the mill recently AKC certified trainer without the depth and expertise across many breeds not to mention her tact with customers was absolutely horrible making us feel like the way we trained our older dogs (through a nationally recognized trainer with 20 yrs experience) was wrong and when we brought up our approach to a couple of things she not only made us feel stupid but bashed our trainer and his practices. Never again and I would not recommend her and this location.

We absolutely love Kayla! She makes our pup feel so special! When we tell her that she is going to visit Ms. Kayla she gets so excited! Kayla is so sweet, caring and loving! We are so thankful that we have her to take care of our fuzzy daughter!

Recently bought a sav monitor that was missing a toe due to cohabitation.after informing the mgr Robb monitors can't be kept together and the small female was being starved out he separated the new batch each having their own enclosure.I mentioned they need 120 degree basking spot so hopefully corporate will start carrying the 150 Che bulbs and fixtures for them soon.Im happy ties petco cares.I use this location to purchase fruit flies for frogs and staff are very helpful.

Staff is very friendly & knowledgeable, store is well kept, clean and well stocked. However everything is so overpriced. I sort of expect that from a specialty store but dang if the prices aren't high.

Carlie has been AMAZING to work with for training with my dog! I had considered other training programs, but ultimately selected individualized training sessions with Carlie at Petco based on her initial interactions with my incredibly anxious rescue dog. Her presence was so calming that it helped to put my pup at ease at little. Now that we have been training with Carlie for several weeks, my pup has become more confident and both my dog and I have learned so much in such a short amount of time. Carlie really takes the time to address your concerns about your dog's behavior and problem solves issues with you. She gives specific strategies to practice, adapts and modifies training to meet the needs of her clients, gives clear demonstrations during training, and gives you ample opportunity to practice. It is also clear how much she truly loves my pup! I would highly recommend dog training with Carlie! I also want to give a shout out to AJ at this location for his help today! Really, all of the employees at this Petco location have always been super helpful any time I needed help finding something.

Excellent service and very caring about my pet when she had a reaction to her shots while in store. We ended up taking her the Emergency animal hospital because she was in serious distress. All turned out great thankfully and the Mgr drove me there and back to the store and also covered the ER fees.